While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After having some installation issues (I was sent the wrong product key code for my software), Caleb Mackay helped me troubleshoot it, that SAME evening, UNTIL it was all sorted. Thanks very much, Cal... See more

Company replied

Rated 5 out of 5 stars

Been using Red Wire for a few years now and have never had a problem. Fast reliable service.

Company replied

Rated 5 out of 5 stars

Excellent Service From Red Wire Ltd, They were quick to respond ,Was having some issues with the couriers but they did put in the effort to keep me up to date with my parcel, I am very happ... See more

Company replied

Rated 5 out of 5 stars

My first time buying Software from an online store. I was very cautious in buying anything online especially against the backdrop of all the funny things happening. After chatting to Caleb I ga... See more

Company replied

Company details

  1. Computer Software Store

Written by the company

Online Computer Store - Selling Software and Hardware


Contact info

4.9

Excellent

TrustScore 5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It works as advertised.

True story.

22 February 2024
Red Wire logo

Reply from Red Wire

Hi Max,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Trustworthy and professional

These guys are consistently good, consistenly supportive. From a happy, returning customer

7 February 2024
Red Wire logo

Reply from Red Wire

Hi William,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Great troubleshooting!!

After having some installation issues (I was sent the wrong product key code for my software), Caleb Mackay helped me troubleshoot it, that SAME evening, UNTIL it was all sorted. Thanks very much, Caleb. Very much appreciated and impressed with just hanging in there with me until "job done"!!

31 January 2024
Red Wire logo

Reply from Red Wire

Hi Reevo,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

QUICK AND EASY

QUICK AND EASY, BEST PRICE!!

10 September 2023
Red Wire logo

Reply from Red Wire

Hi Alma,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Good, fast service

As before, the service was fast and reliable. The whole process is easy and very smooth.

1 August 2023
Red Wire logo

Reply from Red Wire

Hi Thomas,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Very helpful and fast service

Very helpful and fast service. Will recommend it to
anybody.

31 July 2023
Red Wire logo

Reply from Red Wire

Hi Herman,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Awesome service

The response was quick. Service was friendly. Aftersales assistance was effortless. It is a pleasure to do business with a company set on customer service.

18 July 2023
Red Wire logo

Reply from Red Wire

Hi Melodi,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Professional Services

Affordable prices and good service

26 April 2023
Red Wire logo

Reply from Red Wire

Hi Kenneth,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Quality Service

Quick service, and excellent after-sales support.

22 April 2023
Red Wire logo

Reply from Red Wire

Hi Visser,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Quick and easy

25 March 2023
Red Wire logo

Reply from Red Wire

Hi Mark,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Excellent service

Received my product code and could do my stuff immediately.

26 February 2023
Red Wire logo

Reply from Red Wire

Hi Buli,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Great Service

Caleb provided me with quick and helpful responses on my queries I had with software I was installing.

27 February 2023
Red Wire logo

Reply from Red Wire

Hi Alexis,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

Rated 5 out of 5 stars

Excellent customer support

Excellent support. I needed a Windows activation key, sent an email requesting a quote and support. It was the 3rd of January so I assumed I would only receive an email the following week. I was pleasantly surprised with an email on the same day. Excellent price, was given two payment options. I paid and had the key the following day.

2 January 2023
Red Wire logo

Reply from Red Wire

Hi Brian,
Thank you for the 5-star rating.
We looking forward to your next purchase.
Kind Regards,
Red Wire

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look