Fieldlens by RedTeam Reviews 129

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

We have just used RedTeam for our first bid project. The system runs extremely slow. Our RFQ's are way too generic, Subcontractors are not finding it to be user friendly, producing abnormally large... See more

Rated 4 out of 5 stars

I would have given full marks was it not for the fact that marking up drawings on the iPad do not have seamless functionality like in Notes or GoodNotes 5 or similar. The iPad version of Fieldlens rea... See more

Rated 4 out of 5 stars

I appreciate all the features I've been using so far. There are a couple things that could be issues that aren't feature-related: -Everything generally loads slowly. -While I'm not in the conversa... See more

Rated 5 out of 5 stars

We love RedTeam! We are a general contractor and we find that RedTeam works seamlessly with Quickbooks Online. It keeps all of our "Billed to Date/Revenue" and "Cost to Date/COGS" organized by the job... See more

Company details

  1. Software Company

Written by the company

To remain on schedule and on budget, complex construction projects require coordination of countless moving parts, demanding dependable, ongoing communication among the entire team. Fieldlens by RedTeam provides a centralized digital hub to log, organize, and track project-related information including documentation and field data, improving your team’s efficiency by making communication and collaboration faster and easier throughout your projects.


Contact info

3.2

Average

TrustScore 3 out of 5

129 reviews

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Rated 1 out of 5 stars

Deceptive Marketing, Subpar Performance, and Unethical Billing Practices

I chose RedTeam with the expectation that it would live up to its promises of being the premier platform for contractors, especially given its claim of being built by contractors themselves. Unfortunately, my experience has been far from satisfactory. The absence of a trial option forces users into a commitment without adequate testing.

Upon using the software, the user interface proved to be mediocre, and the overall platform lacked the depth and functionality I anticipated. The disappointment extended to the failure of our company's document templates to transition seamlessly, highlighting a significant oversight in attention to detail and basic functionality.

This falls short of the professionalism one expects from a premium platform. The most glaring concern was the incomplete pre-construction feature, a fundamental component that should be fully operational in any top-tier construction management software. This omission is both misleading and a significant letdown.

After just one day of use, I sought to cancel my subscription due to the platform's failure to meet our needs. Shockingly, RedTeam declined to address our concerns and insisted on continuing to bill for the entire contract duration, disregarding our clear dissatisfaction.

For those seeking the best construction management software, RedTeam falls short. I recommend opting for a reputable option like Procore to avoid the frustrations associated with RedTeam's bait-and-switch tactics, subpar performance, and unethical billing practices. My hope is that this review serves as a warning to others to steer clear of the challenges I encountered with RedTeam's services.

1 November 2023
Unprompted review
Rated 4 out of 5 stars

Opening the app

Overall Fieldlens has been a great experience and an extremely useful tool for our company. It allows for great communication and planning. A few cons that I hope can be improved. when on my mobile phone if I open the app through an email it takes me to the app store and I have to hit open then it directs me to the fieldlens app. it is very frustrating. I also would like to be able to zoom in on pictures and docs while using the app on a pc currently I don't believe there is an option for that.

14 March 2023
Fieldlens by RedTeam logo

Reply from Fieldlens by RedTeam

Hi Chris, thanks so much for your feedback. We've escalated both of your feedback items to our internal team. They will follow up as they get resolved.

Rated 4 out of 5 stars

Vast improvements have been made to…

Vast improvements have been made to this software since we began using it nearly two years ago. Three things that have made this a winner in my books for our small construction company:
1. Price - It's affordability given the many solutions it offers
2. Accessibility - It has a mobile platform which allows fieldwork information and photos to be entered
3. Support services - Their customer support service is outstanding! This is not hyperbole. They have a chat platform right on the site so if you have a quick question and someone's available, you get an answer right away! This is invaluable for people like myself who are not very computer savvy.

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Going the Extra Mile

Our organization wanted to add the TeamPlayer option to our RedTeam platform but had several questions about how the invoicing process would work and how to integrate it with our internal processes.

The representative from RedTeam took immediate action, called and led us through a training (even though it was after hours), and helped us to create a training module to share with our team.

I can't say enough about how impressed I am with the professionalism of the organization and the responsiveness of its team members.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

I would like and sometimes need to be…

I would like and sometimes need to be able to change date on daily report for changes etc, not able to accomplish my midnight. Do not need my PM as only source to correct this report.

Also why are we limited to 15 pictures. Should be able to send at least 25?

Why can’t we add in a subcontractor that is not already in our project. We obviously do not know every contractor we may need on any given job, especially out of state work.

8 July 2020
Unprompted review

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