The gentlemen who we dealt with at the desk, was wonderful. He was clear, concise and efficient, but also very friendly, with a lovely smile. The process was great too. But, the car we were upgrade... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Redspot truly hit my red spot! ❤️ Thank you so much for making our road trip so effortless, comfortable and truly unforgettable! Highly recommend Redspot for their outstanding customer service,... See more
We enjoyed the vehicle very much, the process and costs were acceptable. However we were not impressed with being charged both an admin fee plus a toll road/ tunnel charge for each of the mentioned it... See more
All the team members which I dealt with were friendly and efficient. When I explained what kind of car I needed, my requirements were met quickly and the contract explained clearly. Due to a need... See more
Company details
Written by the company
Redspot Car Rentals is Australia's fastest growing car rental company. They offer a variety of young rental vehicles to hire at airport and downtown locations across the country at fantastic prices and exceptional service.
Contact info
7 Coleman Street, NSW, Mascot, Australia
- 1300668810
- feedback@redspot.com.au
- redspot.com.au
3.9
Great
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service at airport
24 September 2024
staff and service also the vehicle are amazing
staff and service also the vehicle are very clean
25 September 2024
Look nowhere else!
I couldn’t have asked for a better experience with Redspot. The staff were incredibly warm and charismatic, making me feel right at home. They took care of everything with such ease and genuine kindness. The car was spotless, but it was really the people who made this rental unforgettable.
1 October 2024
Unprompted review
Great customer service from Mohamed &…
Great customer service from Mohamed & and his new staff member
24 September 2024
All round great hire experience.
The Launceston airport counter was in the terminal, easy pick up and drop with the car. We went with a mystery car and ended up with a Skoda, which we extremely happy with (great on fuel). Friendly staff.
24 September 2024
Very helpful and understanding about…
Very helpful and understanding about our situation of being delayed was able to get things sorted no drama fabulous service for me made it easy
24 September 2024
The entire process was easy
The entire process was easy, cheap rental and cheap zero acces fee. Friendly staff. I really appreciate it.
23 September 2024
Unprompted review
Very professional and helpful
Very reasonable and and very helpful overall a very pleasant experience with a nice car
26 August 2024
Everything was excellent.
Everything was excellent.
Staff - Excellent
Car - Did its job well
5 Stars
Thank you
10 September 2024
Unprompted review
Amazing service that’s rare!
The lady that served me both days was fantastic. I was really desperate for a car after mine broke down while on holiday and she was great. Helped me pick the right car and the coverage for peace of mind too. Can’t thank her enough for being so amazing.
5 September 2024
Unprompted review
Where do I start? AMAZING
Where do I start? It was all amazing, the quick response via phone calls. Matt’s thorough explaining of how the process works. Luke’s thorough overview and kind attitude when showing us the vehicle even though he wasn’t meant to work that day! The affordable price, also the in-depth knowledge of insurance and the expected Tasmanian weather conditions, and informing us the pros and cons of getting insurance.
If I could give this company more stars I would! Would recommend this company to all my friends and family.
Thanks Matt and Luke.
28 August 2024
Unprompted review
Nice and clean car
Nice and clean car , the address for car collection should be clearer which I thought it was outside of the airport and follow the Redspot sign , but actually Redspot and enterprise are the same.
26 August 2024
Mei was wonderful to deal with and gave…
Mei was wonderful to deal with and gave us great ideas as to where to go. She said we should take the mystery car and on pick up day found out it was a brand new Skoda. Will definitely use them again if coming to Cairns.
1 September 2024
Unprompted review
Redspot rental
Can't fault these guys. Easy to book, easy collection and return and they provided a great car for the money. They didn't come top on searches so seek them out and get a quote.
24 August 2024
Unprompted review
Friendly safe very willing to help a…
Friendly safe very willing to help a real good experience.
2 August 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.