Red Rose Insurance Solutions Reviews 

510
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and genuinely caring about finding the right policy. The service is frequently highlighted as excellent, with many appreciating the clear explanations, lack of pushy sales tactics, and the ease of the entire process. Reviewers are particularly impressed with the value for money, often finding better deals and reduced premiums compared to previous policies. People also appreciate the honest advice, with the team often steering them away from more expensive options and ensuring the cover suits their specific needs. Though some mentioned the sales team being persistent, the overall sentiment is that the company provides a transparent and pressure-free experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently describing it as very good, first-class, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents as friendly,... See more

Price

People report positive experiences with price, often finding better deals and significant savings on their... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting that the company helps... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Elle was great to speak to, felt that he were genuinely looking out for the customer, no hard sell just working for your benefit. Looked for the best insurance to suit the customer, followed up to ch... See more

Company replied

Rated 5 out of 5 stars

Red Rose have managed my life insurance for the past few years. They contact to review my needs every few years and are always very accommodating. Jordan is very friendly and explains everything thoro... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t recommend Red Rose Insurance in Blackburn enough! They made sorting my self-employed injury insurance so quick and straightforward. Everything was explained clearly, no pushy sale... See more

Company replied

Rated 5 out of 5 stars

Jordan and Phil are genuinely nice guys who really know their industry. They steered myself and my business partner so we could get the best level of cover required. They gave honest advice which was... See more

Company replied


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Written by the company

Providing a specific range of insurance products to a wide range of clients. Red Rose Insurance Solutions takes pride in ensuring our customers receive a personal service and the whole process is efficient, effective and affordable. With the new Consumer Duty legislation recently passed Red Rose Insurance Solutions ensures all clients of new and old are treated extremely well and fairly. Red Rose Insurance Solutions pride themsleves on being experts in all things protection. Our friendly team are always on hand to assist you with any enquiries!


Contact info

4.9

Excellent

TrustScore 5 out of 5

510 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(510)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Red Rose Life Insurance Review

Jordan from Red Rose Insurance Solutions was very helpful. He discussed all of our options for life insurance and explained it in detail, he was always there at the end of the phone if we had any queries and he is still there now even after taking out the policy should we need to amend or update anything. Fantastic customer service and very friendly. I can highly recommend this firm.
Thank you very much Jordan.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Elle Was great to Speak to

Elle was great to speak to, felt that he were genuinely looking out for the customer, no hard sell just working for your benefit. Looked for the best insurance to suit the customer, followed up to check all was okay and offered to talk through anything that I was unsure about Would recommend, honest advice patient, and friendly.
Thank you

15 June 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you so much for your lovely review. We’re delighted to hear that Elle made you feel supported and well looked after throughout the process.

We always aim to provide honest, patient, and friendly advice without any pressure, so it’s wonderful to know that came across. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience.

Best wishes,
The Red Rose Insurance Team

Rated 5 out of 5 stars

Happy customer 01

What great experience and helpful in getting the right insurance for your needs highly recommended this company very professional and helpful people

10 June 2026
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you so much for your lovely review. We’re really pleased to hear you had a great experience and that our team helped you find the right insurance for your needs. Your recommendation means a lot to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Life Insurance

The policy was well explained and was easy to follow and understand.

8 June 2026
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your kind feedback. We’re delighted to hear that the policy was clearly explained and easy to follow. We always aim to make insurance straightforward and understandable, so it’s great to know you had a positive experience with us.

Rated 5 out of 5 stars

Helped me get the right policies for…

Helped me get the right policies for myself and gave sound and excellent advice along the way listening to my requirements and pointing me in the right direction to get the right policies for me. Always very professional, would highly recommend using Red Rose to support you.

10 June 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you so much for your wonderful review. We’re really pleased to hear that you felt listened to and supported throughout the process. Helping our customers find the right policies for their individual needs is exactly what we aim to do, so your feedback means a great deal to us. We truly appreciate your recommendation and kind words.

Rated 5 out of 5 stars

Great customer experience

Great communication and flexibility in contacting me when it was convenient to me. Every member of staff I dealt with was pleasant and knowledgeable.

12 May 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you so much for your lovely feedback. I’m really pleased to hear that our team communicated well and were flexible around what worked best for you. I’ll be sure to pass your kind words on to everyone involved. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Will use again if needed

Great, I wanted specific requirements and Red Rose were patient detailed and supportive!

27 May 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Really appreciate that 😊 We always try to be patient, detailed, and make the whole process as smooth as possible

Rated 5 out of 5 stars

Professional, helpful and friendly service

Friendly, well informed, and helpful agents. Was very impressed with the information provided and overall professionalism. My insurance was sorted smoothly with the cover I requested. Can't recommend enough based on my experience.

5 May 2026
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you so much for your kind words and for taking the time to leave us such a fantastic review.

We’re delighted to hear that you found our team friendly, knowledgeable, and professional throughout the process. Making sure our customers fully understand their cover and feel confident in their insurance is something we take great pride in, so it’s great to know we delivered that for you.

We really appreciate your recommendation and your trust in us. If we can help with anything in the future, we’re always here for you

Rated 5 out of 5 stars

Red Rose Insurance - Life Insurance

Red Rose were very helpful and provided excellent expert advice in ensuring that my life insurance was just right for what I required. The staff were amazing, friendly and easy to deal with, especially Jordan. I have no hesitation in recommending Red Rose to anyone who wants the confidence that they have the right life insurance cover in place. Keep up the good work!

14 May 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you so much for your kind words and for taking the time to leave such a wonderful review.

We’re absolutely delighted to hear that you had such a positive experience with Red Rose Insurance. Providing expert advice and making sure our clients have the right protection in place is exactly what we strive for every day.

Jordan and the rest of the team will be thrilled to hear your feedback. We pride ourselves on being approachable, friendly, and genuinely caring about our clients’ needs, so it means a great deal to know we delivered that for you.

Thank you again for your trust and recommendation, it truly means a lot to us. We’ll continue working hard to provide the highest level of service and support to all our customers.

Best wishes,
Red Rose team

Rated 5 out of 5 stars

Great team at red rose been with them…

Great team at red rose been with them for a long time friendly team can’t do enough for you. Go one step and beyond to make sure everything is sorted and ok for you. Highly recommended

11 May 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your continued support and kind words. We’re proud to have such a loyal customer and are delighted to hear the team always goes the extra mile for you. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Excellent service from start to finish great advise and for us we definitely got the best deal for us.

They followed up with us after get a policy with them a few years ago found us the best product to renew and followed up a few weeks later checking everything was ok.

27 April 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your wonderful review. We’re so pleased to hear you received great advice and found the best cover for your needs.

Looking after our clients long-term is very important to us, so we’re delighted our follow-up service and renewal support made a difference. Thank you again for your trust and support.

Rated 5 out of 5 stars

Jordan was very helpful and went above…

Jordan was very helpful and went above and beyond to make sure that I got the best deal. He was very friendly and informative.

31 March 2026
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your kind review. We’re delighted to hear Jordan went above and beyond to help you find the best deal. Providing friendly, informative service is exactly what we aim for, and your feedback means a lot to us.

Rated 5 out of 5 stars

Fantastic customer service

Jordan was very knowledgeable about my needs and managed to get me income protection and life insurance under the one insurer which has saved me money and simplified things.Under my old policy my income protection was increasing every year. I would highly recommend this company.

24 April 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your fantastic review. We’re so pleased Jordan was able to find a simpler and more cost-effective solution for your income protection and life insurance needs.

Making sure our clients fully understand their cover and get the best value possible is always our priority. We truly appreciate your recommendation and support.

Rated 5 out of 5 stars

Just nice people

Very patient with my limited availability - made time to call when I was available in the evenings. Very knowledgeable and generally nice to chat to.

6 May 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your lovely review. We’re really pleased we could work around your availability and provide a service that suited you. It’s great to hear you found the advice helpful and the experience enjoyable from start to finish.

Rated 5 out of 5 stars

A very polite and positive response…

A very polite and positive response from Harris , He challenged the market and got the best deal in the end , all parties were happy with the outcome, would recommend Red Rose to Everyone !!

29 April 2026
Unprompted review
Red Rose Insurance Solutions logo

Reply from Red Rose Insurance Solutions

Thank you for your fantastic review. We’re delighted to hear Harris was able to challenge the market and secure the best outcome for everyone involved.

Your recommendation means a great deal to us, and we truly appreciate your support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look