We have used Redefined/The VIP group for many years, we have always received professional, helpful & friendly care when sourcing our cars. They have gone above & beyond with everything, nothing is eve... See more
Company replied
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See what reviewers are saying
balkwell motor company north shields scammed me out of £8,000 sold me a dacia stepway diesel which had no oil in the engine the car is now valued at £300 by the scrap yard as its seized up and nee... See more
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Repeatedly told different dates of delivery with a variety of excuses. Then suggested the car was delayed because of payment but once payment was sorted the car was still not delivered. The car is of... See more
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I have been a customer of VIP Group for the last few years and the service has always been first class. Christian and the team have always been excellent in sourcing a great deal and nothing is too mu... See more
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Company details
Written by the company
Founded in 2011, Redefined by VIP is the UK's leading provider of luxury cars to the sports, television, and media industries. We source iconic cars at the most competitive rates which is testament to our strong relationships with premium brands.
Contact info
Penarth Road, CF11 8TU, Cardiff, United Kingdom
- 02920226558
- info@redefinedbyvip.com
- redefinedbyvip.com
I can honestly say
I can honestly say , this is by far , the Best company, I’ve ever had the pleasure of meeting. , So friendly , they always get me the best deals . I never have to wait on the phone , there quick , in responding back . There Amazing team . I’m so in Love with them all . ❤️
15 June 2022
Reply from Redefined by VIP GROUP automotive
Thanks Rachael for the superb review, much appreciated!
Repeatedly told different dates of…
Repeatedly told different dates of delivery with a variety of excuses. Then suggested the car was delayed because of payment but once payment was sorted the car was still not delivered. The car is of very good quality and I understand industry issues, it would be preferred if there was not a continual message of "it should be here soon" as then people can plan.
15 June 2022
Reply from Redefined by VIP GROUP automotive
Hi Rhys, we are so sorry to hear that we couldn't accommodate your request on your timetable.. we build our business on a strong work ethic and fluid communication, striving to keep up with demand from both new and repeat clients. According to the initial feedback from yourself, we have seen it was positive. However, if we have failed in your case, please accept our sincere apologies. We have tried to call since, give us a call back if you can :-)
THE BEST
As always the team at VIP were fantastic. Very professional with a personal touch. Nothing was too much trouble. This was my second purchase from VIP and I would definitely return to do business , without a doubt. Keep up the good work and thank you so much .
15 June 2022
Reply from Redefined by VIP GROUP automotive
Thanks Heather, really appreciate it!
Seamless Service
Easy no hassle car supplier who handled all the necessary and delivered car to our guy based in Aberdeen, Scotland. What an exceptional service
15 June 2022
Reply from Redefined by VIP GROUP automotive
Thanks Karl, always love a trip to Scotland :-) take care
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