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Reddogcasino Reviews 

90
•
TrustScore 3 out of 5

3.2

Gambling Service
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Rated 3 out of 5 stars

withdrawal times (regardless of type) seem to take a little longer at this online casino. They do however provide lots of free play and I enjoy receiving their 100% cashback on deposits occasionally.... See more

Company replied

Rated 1 out of 5 stars

Been playing Red Dog for over 4 years. Made a deposit and selected one of the bonuses available. Deposit and bonus were added to my account. Next day I logged in to play and my deposit with bonus ha... See more

Company replied

Rated 5 out of 5 stars

I recently started playing with Red Dog Casino. I play with a lot of other social casinos. The welcome bonuses and other bonuses are very nice. The games are good, selection is somewhat limited. But c... See more

Company replied

Rated 5 out of 5 stars

I've been playing at Red Dog Casino for a few months now, and it's been a great experience. The website is easy to navigate, and the game selection is fantastic. There are plenty of slots to choos... See more

Company details

  1. Gambling Service

Written by the company

Red Dog Casino is an online gambling platform that provides a top-tier casino experience with a wide selection of high-quality slots, table games, and live dealer options. We pride ourselves on offering generous bonuses, secure transactions, and 24/7 customer support to ensure a smooth and enjoyable gaming experience. Red Dog Casino is here to deliver fun, fair, and rewarding gameplay. 🐾🎰 If you have any questions or need assistance, our team is always happy to help at support@reddogcasino.com!

Contact info

3.2

Average

TrustScore 3 out of 5

90 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(90)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Only if you have time to waste

I hit $1600.. after doing everything the site asks, for verification purposes.. it still took about a month before I received my first withdrawal.. because there’s other steps, that are not mentioned. Good thing I called, or i’d never known. But even then, they’ve only been cashing me out, $300 at a time, which takes a good week to receive itself.. The only thing good about this site, is customer service is decently quick with replying..
Overall, I’ve had a terrible experience & I’d never spend another penny with this company.

20 May 2024
Unprompted review
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Reply from Reddogcasino

Dear Ariana,

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you have experienced. We strive to provide efficient service, and we apologize for not meeting your expectations.

We must note that the detailed information regarding our payout process is available on our website on the Terms and Conditions, and Banking pages. We prioritize transparency in our client relationships to build trust and long-term partnerships, and we encourage customers to regularly review the T&C page for clarity. Nevertheless, we understand that some aspects might not have been entirely clear. We’re always here to help clarify any details and would be happy to explain anything further if needed.

We’d also appreciate the opportunity to look into the specific issues you mentioned so that we can address any concerns and enhance your experience with us. Please feel free to reach our Support Team directly, and we’ll do our best to resolve the matter to your satisfaction. We are available 24/7 via the Live Chat, phone, or email.

Thank you for giving us the chance to improve.

Rated 4 out of 5 stars

Yeah

Yeah, I was having troubles logging in. I went to customer service. They got with me right away and we took care of the problem really quick and professionally. I think it’s a good casino.

8 June 2024
Unprompted review
Rated 3 out of 5 stars

Love the game Max Catch

Love the game Max Catch. Loads slowly though.

4 June 2024
Unprompted review
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Reply from Reddogcasino

Dear Maranti,

Thank you so much for your kind feedback! We truly appreciate your positive comments and are glad to hear that you had a great experience with us. Providing excellence is our top priority, and we’re committed to maintaining the top-notch level of services.

We also appreciate your honest remarks regarding your gaming experience. Your satisfaction is important to us, as we’re always working to improve. Please don’t hesitate to reach out to our Support Team, who would be more than happy to assist you with personalized approach to enhance your gaming experience. Our Support Desk is available 24/7 via the Live Chat, phone, or email.

We look forward to serving you even better in the future!

Rated 5 out of 5 stars

GREAT WEBSITE FOR WINNING

I think red dog casino is by far the better online casinos. It offers a vast array of games and the payout is legit! I love this website. Honestly though I think there customer service is by far the best. Its almost better then the actual casino !

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Custommer support is great

I've been playing at Red Dog Casino for a few months now, and it's been a great experience. The website is easy to navigate, and the game selection is fantastic. There are plenty of slots to choose from, along with some fun table games and video poker options.

The welcome bonus was generous, and I found the ongoing promotions to be a nice perk as well. Deposits and withdrawals have been smooth, especially with Bitcoin, which is my preferred method.

Customer support is top-notch—I've had quick responses every time I've needed help. Overall, Red Dog Casino is a reliable and enjoyable place to play. Highly recommend giving it a try!

1 June 2024
Unprompted review
Rated 3 out of 5 stars

New player

I am a new player to this site however so far it has been a joyful experience and the help chat feature is great! I have not tried to withdraw as of now and I will provide another review after such time. Thanks for reading and have a wonderful day.😊

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Don't play here

Don't play here. I finally hit on a game for 1500. that would that I thought was great until I tried withdrawing! they make you mail in this verification paper you got to print it off turn it into a PDF all kinds of crazy stuff jump through 900 hoops to get verified which for me it took a month then they said I was verified and my to make a withdrawal request they only authorized 300 of the 1500 so that it's their right to do that it's taken over 2 months and I still have $340 left in the account it's not worth it if you win I mean if you hit for say 10 grand like I have on other casinos it probably take 10 years to get the money out Don't play here!!!!!!¡!

13 February 2024
Unprompted review
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Reply from Reddogcasino

Hello,

Thank you for your feedback.

In the interest of secure gaming and safe payout validation, customers are required to send in a set of documents that are listed on our website. That is a pretty standard procedure for the industry, that allows us to eliminate the possibility of any errors upon winnings distribution. Approval of submitted documents takes from 2 (two) to 3 (three) business days. However, if the documents were not submitted at once, the Casino might require additional time to process them.

Please note that the detailed description of our Validation and Payout process is available on the Terms and Conditions page of our website. Customers are advised to get familiarized with the requirement for a successful Account Validation, as well as time frames and limits for each option prior to submitting a payout request.

Please note that as it is mentioned in our Terms and Conditions, large payments may be divided into smaller units and paid out according to the Casino's payout limits and the Player's current Customer Level; the winnings might be distributed in units until the full amount of winnings is paid. The Casino might, in certain cases, provide each Customer with a personalized payout plan according to each particular payout request.

We would be happy to take a closer look into your particular request in order to improve your experience with us. We would kindly ask you to provide us with your Casino username so that we could assist you further.

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