Redde Payments Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Payment Service

Written by the company

We're building the future of commerce, one business at a time. Merchants deserve more from their payment provider and should simply expect it. Redde is customer-focused and support-driven. That's why businesses of all sizes choose us. From startups to fortune 500 companies - when merchants need an honest, reliable partner, they choose Redde.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
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Rated 5 out of 5 stars

Great and fast payouts

Great and fast payouts (1-2 business days). I have to say what kept me with them was the attention to detail and the biggest part… the customer service. The sales operations manager, Pablo Nũnes, is on top of his game. I’ve had 6 payment processors in my processing history. Redde is by far the best and Pablo is the driving force behind it all. Thank you again!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

I've good experience so far

I've good experience so far, I switch my payments to Redde Payments and it's going smooth so far

30 May 2024
Unprompted review
Redde Payments logo

Reply from Redde Payments

Thank you for your positive feedback! We're thrilled to hear that your experience with us has been smooth so far. If you have any questions or need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

By far, a great merchant account provider.

I'm a programmer with knowledge in dozens of languages, systems, and security best practices. My industry is not necessarily high risk; it is low-medium risk and so far so good.

Pros
- The Support. Pablo Nunez is a huge help! He is fast, knowledgeable, and friendly. He was able to answer every one of my (including technical) questions.
- The Fees. Redde is charging relatively low fees for card processing. They are still working on a custom Interchange+ model for me, but their base rate is still very cheap.
- Gateway. For developers, the in-house gateway is amazing and offers 3D Secure, AVS, etc., but also offers other gateways like Authorize.net for e-commerce sites.
- Reporting. The dashboard is a little old in design, but everything works properly and reports are readable and tracking transactions is simple.

Cons
- I don't like the design of the hosted payment form personally because it's in light theme and not dark theme. It is also possible to abuse the hosted payment form by bad actors to do damages to the merchant if not set up properly (Like spam declining charges to ruin the authorization rate). Nonetheless, if you follow logic and properly setup limits and settings, you should be fine.
- The merchant account operates with your own bank account. Most US business bank accounts charge deposit/withdrawal fees after like 250 free. They ACH push deposits, then pull processing fees (rather than just depositing the difference) so it leads to fees by own bank. It would be so good if they just consolidated the deposit and fee into one ACH transaction.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

I recently switched my business's…

I recently switched my business's payment processor to Redde and I have to say that I'm really impressed. Their customer support is faster and friendlier than any other processors I've tried and I really appreciate that my deposits are fast and on time!

29 August 2022
Unprompted review
Redde Payments logo

Reply from Redde Payments

Thank you for the review, Laura. We are happy to have you as a customer and look forward to a long partnership!

Rated 5 out of 5 stars

5 star service!

Been with these guys for sometime now and I absolutely would recommend! I recently had an issue and they took care of it right away. Very professional and I couldn’t be happier to have switched my business to redde payments. They truly are the best.

20 May 2022
Unprompted review
Redde Payments logo

Reply from Redde Payments

Thank you Denise for your kind review! We appreciate the feedback.

Rated 5 out of 5 stars

By far the best provider

By far the best provider! I’m so glad I chose them. They are extremely helpful and provide great customer service. They are friendly, reliable, and really on top of things. Go to them!

20 May 2022
Unprompted review
Redde Payments logo

Reply from Redde Payments

Hi Sammy! Thanks for leaving us a review. We are excited to work with your business and we look forward to a long partnership! 😃

Rated 5 out of 5 stars

the best payment provider that I have…

the best payment provider that I have ever tried in my career as an online entrepreneur, reliable, serious and have lower fees, thank you ReddePayments

2 May 2022
Unprompted review
Redde Payments logo

Reply from Redde Payments

Thank you very much for your continued support. We appreciate your business and look forward to watching you grow!

Rated 1 out of 5 stars

By far the worst company in full USA

By far the worst company in full USA! Don’t ever attempt to do business with these liars and losers! They will lie to you play with your money even though you have written evidence stating that your funds have to be released! Beware whatever you do stay far away from this company as they will hold your money as long as possible just to gain interest from the bank sitting on your hard earned money!

28 April 2022
Unprompted review
Redde Payments logo

Reply from Redde Payments

Hi Dinesh,

We appreciate your candidness on this matter! At Redde, we are always striving to do better and improve our service, as customer support is our top priority. We did some research on your account and it appears that there are major risk concerns. The risk concerns were communicated to you immediately for potential resolution. The information provided back to us was insufficient, so the hold took place. As a financial institution, it’s our responsibility to protect consumers and if there is any suspected fraud, it’s our duty to prevent further damage. You were notified that your funds would be held up to 90-days and then reviewed for potential release. Once your 90-day review was conducted, we found that there are still active disputes and ACH rejects on your account causing a delay in the release of your funds. If you have any further questions, feel free to communicate with us via the dashboard as you’ve been doing or via email. We appreciate your understanding in this matter.

- The Redde Payments Team

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