Redcliffe Labs, a Diagnostic Centre in India Reviews 

471
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Very poor disgusting services. I have booked diabetes test for my mother . The excutive came for fasing collection ,collect money. And not came for PP collection after too many calls. The customer car... See more

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Rated 1 out of 5 stars

Pathethic Service. I had ordered a Cardiac Advanced Test from Redcliffe and the collection was scheduled at 6 AM-7 AM. However the person did not show up even till 9 AM and when I contacted him... See more

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Rated 3 out of 5 stars

Needed a test done urgently and decided to try redcliffe. The process was straightforward and I got what I needed without much hassle. Nothing complicated, just a decent experience overall..

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Rated 3 out of 5 stars

I had booked a regular blood test in my city. The sample collector did use gloves but was switching between feeding content on his phone and managing the sample bottles before the collection. They sho... See more

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2.2

Poor

TrustScore 2 out of 5

471 reviews

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2.2

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(471)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Non apperance of sample collectorThe appointment time given was between…

The appointment time given was between 9 to 10 am today.Really ineffective and inefficient. The person to collect the samples is yet to come.No message,no phone calls, nothing at all. It's been a huge waste of time. Definitely not acceptable.

2 March 2023
Unprompted review
Redcliffe Labs, a Diagnostic Centre in India logo

Reply from Redcliffe Labs, a Diagnostic Centre in India

We understand your concern. In order to resolve it quickly, please do share your contact details or Booking ID. Our representative will call you at the earliest possible.

Thanks,
Redcliffe Labs
"Sumit Verma"

Rated 2 out of 5 stars

worst experience i m from ludhiana i…

worst experience i m from ludhiana i told them collect my simple from rajguru nagar because it is near to me but they collected from another centre which to far when i reached rajguru nagar. map showed me wrong direction there is no redcliffe lab

26 February 2023
Unprompted review
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Reply from Redcliffe Labs, a Diagnostic Centre in India

We understand your concern. In order to resolve it quickly, please do share your contact details or Booking ID. Our representative will call you at the earliest possible.

Thanks,
Redcliffe Labs
"Sumit Verma"

Rated 1 out of 5 stars

Worst services

Worst services, orders taken at the last minute, apologizing but not fully filling the order, what will happen to the patient situations, irresponsible answers, too much cost compared to Aarthi Diagnostics for the same test, alternative solutions also not available, my advice is to avoid this lab, how can we trust the market with irresponsible services?

3 February 2023
Unprompted review
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Reply from Redcliffe Labs, a Diagnostic Centre in India

We understand your concern. In order to resolve it quickly, please do share your contact details or Booking ID. Our representative will call you at the earliest possible. Thanks, Redcliffe Labs

Rated 1 out of 5 stars

Booked with booking ID 2751347 package…

Booked with booking ID 2751347 package test to include D-3 & B-12 . Sample collected on 26 Jan 23 morning. While checking delivery of reports was told half baked report is ready and sent to me . On checking for D-3 & B-12 reports, was told that is not done instead Testosterone test is being done and report will be given on 27 Jan . Tried contacting customer care to resolve the issue, they kept on dropping the calls on pretext of putting through to senior for resolution. Dropping of calls happened thrice. Most pathetic service. Don’t know whether shall get any redressal . Never going to visit them again and will NOT recommend anyone to utilise REDCLIFF Lab services .

25 January 2023
Unprompted review
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Reply from Redcliffe Labs, a Diagnostic Centre in India

Thank you for sharing your contact details. We have raised your concern with our team. We assure you of a quick resolution as our team is looking into the matter. Thanks, Redcliffe Labs

Rated 1 out of 5 stars

Google review summary 5 4 3 2 1 4.3 (18) Reviews Allservice 7 blood test 4 report 3 Sort by Most relevant Newest Highest Lowest Nk Nk 6 hours ago NEW If possible I would give them zero star..they are

Google review summary
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4
3
2
1
4.3
(18)
Reviews
Allservice
7
blood test
4
report
3
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Nk Nk
6 hours ago
NEW
If possible I would give them zero star..they are fake n give false reports...can't trust these ppl...I did my home testing on December 24th..the executive collected sample and said reports will come by next day...but even after 4 days I …More
1
Amit Dewanjee
5 reviews
a month ago
I thought you guy's are time punctual and customer oriented but you didn't bothered about customer once you collected money from the customer, & Your Agent did false promises about the report time and went back and not answering my call and …More
Apurva Deshmukh
4 reviews
3 months ago
The sugar reports were almost matching the one with the Glucometer at home, so can conclude about the accuracy. The person who took blood samples had a very smooth hand for pricking. Very prompt service.
1
Redcliffe Labs - Collection Center (owner)
3 months ago
Dear Apurva Deshmukh,We appreciate your valuable feedback. We truly admire that you took the time to share your insights about our services. We are glad that you liked our services.

Team
Redcliffe Labs
megha jain
10 reviews
3 months ago
Would have given 0 stars if possible, booked blood test with 8 to 9 am slot becauseit was fasting test, called the technician at 9 when he said will take another 30 mins, called again at 9.30 when he said he was 14kms away and asked if we …More
Nk Nk
6 hours ago
NEW
If possible I would give them zero star..they are fake n give false reports...can't trust these ppl...I did my home testing on December 24th..the executive collected sample and said reports will come by next day...but even after 4 days I dint get reports..then I started contacting customer care...N number of ppl gave me N number of reasons..one Said reports are under process..other said sample has been rejected we hav to collect the sample again..one more said we hav sent urine sample to Gorgaon ...I was so pissed off...then finally wen I argued with them for one hour n asked to refund my money..the so called manager said giv us one hour time we will check..And within half an hour they send me reports...I called again and said wen u people said sample is rejected how can u produce reports out of rejected sample...I dint get refund..nor can I belive this reports...the main point is they are fake...playing with health of people...I m pregnant lady and one can understand how important are blood reports to me...never ever going to trust redcliff again ....I suggest plz don't opt for this lab...they are fake

27 December 2022
Unprompted review
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Reply from Redcliffe Labs, a Diagnostic Centre in India

Kindly elaborate on your concern. So that we can assist you better.

Rated 1 out of 5 stars

Be Aware guys.i booked one full body…

Be Aware guys.i booked one full body test .person came collected sample and also the money.its 4 days now the contact number is now switched off and i didnt got the report as well.its fraud

4 January 2023
Unprompted review
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Reply from Redcliffe Labs, a Diagnostic Centre in India

Hi Shweta, thank you for reaching out to us. We understand your concern. In order to resolve it quickly, please do share your contact details or Booking ID at care@redcliffelabs.com. Our representative will call you at the earliest possible. Thanks, Redcliffe Labs.

Rated 3 out of 5 stars

Mishandling of sample and patient

Hello,
Today I got a test done. The concerned person collected blood and urine.
A few mistakes made by him can lead to errors in the sample or can be a risk to patients life.
1) person collecting the sample didn't sanitize his hands nor used the gloves given in packet before piercing the needle.
2) the vials were placed on my bed, but they should be carefully placed on a tray to avoid pathogen contact.
3) the sample was just carried in a bag, he did not have a cold storage box, this leads to early degradation of the sample.
I cannot mention the name of person who collected my sample, as it could be a risk to his job.
Rather, Redcliffe labs can take an action on all departments and scrutinize for cleanliness, hygiene and accuracy.
Looking forward to strict actions.
Thank you.

7 January 2023
Unprompted review
Redcliffe Labs, a Diagnostic Centre in India logo

Reply from Redcliffe Labs, a Diagnostic Centre in India

We understand your concern. In order to resolve it quickly, please do share your contact details or Booking ID. Our representative will call you at the earliest possible. Thanks, Redcliffe Labs

Rated 5 out of 5 stars

Highly recommend!

Received a prompt response and had a smooth interaction with the website interface. Highly recommend!

3 January 2023
Unprompted review

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