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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items like laptops and PCs arrive in pristine, like-new condition with no visible damage and perform exceptionally well. Many people highlight the fast and stable performance of their purchases, making them suitable for various uses, from university studies to gaming. The delivery service is frequently commended for its speed, secure packaging, and efficiency, with several consumers receiving their orders promptly and in perfect condition. Reviewers also appreciate the overall service, finding the purchasing process easy and straightforward, and the support team responsive. However, some customers also noted issues with faulty products, such as a refurbished laptop that started freezing and shutting down shortly after purchase. A few other people also felt that the product specifications on the website were not always 100% clear, or that certain details like the rear view of a computer were missing.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that items arrive... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent condition... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick and prompt delivery of... See more

Service

People report positive experiences with service. Many customers praise the great service and products,... See more

User experience

Reviewers highlight positive aspects of user experience. Customers praise the pristine condition of devices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to find a PC and order. Pad a little extra for express post. Two days later, the device arrived extremely well packaged and exactly as described. One of those gratifying purchases that some organ... See more

Rated 5 out of 5 stars

I recently purchased a refurbished Surface Laptop 4. The laptop arrived in very clean condition. No visible damage, and it looked almost like new. Setup was smooth, and everything worked proper... See more

Rated 5 out of 5 stars

The site lay out was extremely accessible. My item arrived very quick and in extremely secure packaging! Very impressed with their service throughout. The laptop had 0 scratches and runs like an absol... See more

Rated 5 out of 5 stars

Another great laptop purchase! Updated my son's laptop for school with a Lenova Thinkpad X1. Another great shopping experience with Recompute. I always buy refurbed now - laptops and phones. The w... See more


Company details

  1. Computer and Accessories Store

Information provided by various external sources

Find great deals on refurbished desktops, laptops or servers at Recompute. We offer free delivery Australia wide. Shop online now or visit our showroom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

Setting up the computer with a PIN.

When I got the computer it had a noisy cooling fan. Recompute asked me to return it to be fixed. When they got it back, I was asked for the PIN I had given the computer, but the technician got into the computer within hours, before I could get back to him with the PIN.
The cooling fan is no longer noisy, but I'm now unable to start to start the computer.

1 April 2025
Recompute logo

Reply from Recompute

HI Don,
Thank you for your feedback. We're sorry to hear you're having trouble starting your computer. Please contact our support team so we can resolve this for you as soon as possible. We're here to help.

Rated 5 out of 5 stars

Very good service

So far, everything has gone well. Delivered promptly. I had to get a particular DP to HD female adaptor to connect to a screen. I'm yet to check it works ok.

26 May 2025
Rated 5 out of 5 stars

Bought a used Dell micro PC

Bought a used Dell micro PC, they supplied everything required, was clean inside & out, Specifications were the same as website. Got exactly what I expected.

21 May 2025
Rated 5 out of 5 stars

Recommended

Great product - fast delivery!
Always happy with recompute, I think this might be our third purchase.
Wouldn’t hesitate to recommend 👍

19 May 2025
Rated 5 out of 5 stars

2020 IMac

I bought a 2020 IMac, it came in very protective packaging and the unit was like new, couldn’t believe it was 5 years old. Plan to buy from Recompute again.

19 May 2025
Rated 5 out of 5 stars

Very easy to order online

Very easy to order online, and great products.
Needed a good fast laptop with a touchscreen also and they had it.
Yhe laptop may be refurbished, but you wouln't know the difference from new.
Wouls definately use them again.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for my requirements

Very simple ordering process. Prompt delivery and excellent value for the desktop computer I purchased. I’m so pleased my work colleague referred me to this business. I couldn’t be happier.

21 March 2025

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