Reco Reviews 180

I tried to issue a judgement on reco but reco refused to publish it, "because I did not accept mail from them". I accept mail from everybody, but also routinely click on links not to accept spam mail. If they do this in large scale, then their judgements are not trustworthy.

It's awkward to give your real name (and mail?) when reviewing something when you had personal contact with them. I get that you need to be reliable but when they send email to you to review something and then you have to use your first name and first letter of last name that does not make sense to me.

I was going to give a bad review but it's too awkward when they will know exactly who you are, so I'm just not going to do that. I assume I am not alone and thus the reviews will not be reliable, but shewed to a higher score.

Let the user use their real name and stuff but just do not let it be public to everyone. Not that difficult.

Reco absolutely lacks transparency in their T&C and enables customers to leave fake reviews without any need to prove the claims made.
Absolutely terrible customer support to communicate with and due to their monopolistic position in Sweden they simply do not care.

All of the negative reviews for reco are correct. It is a fraudulent company. They are only in the business of positive reviews.

I wrote a review about a real estate agent, and they email me saying the company I wrote about requested that they review my "relationship" with them. They said that you can send SMS, emails, or a proof of bid. I sent them the email thread of my correspondence with that estate agent. They emailed back 2 days later saying that only buyers, sellers, or bidders were allowed to leave reviews. I believe they mean that only people that the agent requests a review from can leave a review, because none of them are negative. Even if that's true, that's a terrible policy, because they do a lot more customer interactions that with just sellers, buyers, and bidders. I would never bid on a place with the company in question now, because of the way I was treated.

The worst part is the estate agents brag about how good their customer service reviews are on reco, so it's apparent they are in bed with companies like this. There's no way this should be a legal rating service.