This feels like a premium fashion brand with the materials and fit they choose. You can tell a lot thought is being put into the design process. Will order again!
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See what reviewers are saying
the quality and service from them is superb! i bought the asha mud brown hoodie and the saye dust jacket out of the 2021 collection. ngl the most comfy hoodie i’ve ever purchased. both pieces a... See more
Not your typical startup clothing buisness. The people behind reamoclo really care where their material comes from and that the people who make these clothes are paid fairly. You can definitly see and... See more
I ordered clothes from Dynamo two weeks ago, I still haven't received the things or didn't get a shipment tracking or excuse why the order hasn't been sent yet. I also wrote several emails and aske... See more
Company details
Information provided by various external sources
REAMO is a streetwear inspired clothing brand based in Vienna, Austria. Started in 2018 by Omaer Alam. REAMO stands for affordable high quality clothing. Discover our latest collection now.
Contact info
Austria
- reamoclo.com
3.7
Average
196 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They did not accept my Returns without…
They did not accept my Returns without any reason
15 May 2024
Unprompted review
Still waiting my order
It’s been now almost a month and a half that I am waiting my order and I have no news about it. The customer support is also dead silent.
4 March 2024
Crazy Quality for affordable price
I ordered a sandstone set and I‘m very amazed by the quality and fit. The communication was a little slow but since it’s a one-man-brand it’s understandable. Will order again
5 April 2024
Unprompted review
I asked for an item to be modified…
I asked for an item to be modified before being shipped. 3 days later, product shipped and no one answered my request, now I have to deal with a return. Terrible customer help
27 March 2024
Return issues
For the past two weeks, I've been attempting to initiate a return process, but unfortunately I haven't received any response to my emails. In addition to sending emails to refund@re****lo.com, I've reached out via Instagram, where I was assured of an email response that never came.
I've sent several emails and direct messages, but without success.
5 April 2024
Unprompted review
Didnt get my money back
30 January 2024
I haven’t received the package yet and…
I haven’t received the package yet and also no response on my e-mail.
Please contact me
12 March 2024
Horrible
Ordered clothes twice. The first time it took a very long time before it arrived. Second time I ordered last 28-2 and it still hasn't arrived. You pay a lot of money for shipping costs, but they don't deliver as promised in 5-7 days. I have already sent 2 emails regarding my last order and I have simply not received an answer.
28 February 2024
I ordered clothes from Dynamo two weeks…
I ordered clothes from Dynamo two weeks ago, I still haven't received the things or didn't get a shipment tracking or excuse why the order hasn't been sent yet.
I also wrote several emails and asked what is the current status, I still haven't received an answer so far.
4 February 2024
I ordered 2 weeks ago and still didn‘t…
I ordered 2 weeks ago and still didn‘t get any notification. Also i have send you an E-Mail and you didn‘t answer
7 January 2024
Did not receive my order
I have ordered something around 2 weeks ago, I have not received any tracking information and the company does not respond to the email I've sent them about this situation.
29 November 2023
Reply from Reamoclo
Dear Joyce,
Thank you so much for reaching out and sharing your thoughts on Trustpilot. We genuinely value your feedback and want to address your concerns with the attention they deserve.
Firstly, please accept our heartfelt apologies for the delay in responding to your email. We’re a small team, and the overwhelming response to our Black Friday event has meant a higher volume of inquiries than usual. We’re doing our best to catch up and truly appreciate your patience and understanding.
We’ve noticed that some of our valued customers, like yourself, may have missed the information about the pre-order status of our Black Friday specials, including the item you’ve ordered. These are scheduled to be shipped on December 18th, as we mentioned on the product page. We’re sorry if this wasn’t as clear as it should have been and understand any confusion this may have caused.
Your satisfaction is incredibly important to us, and we’re here to ensure you have all the information you need about your order. As soon as your order is dispatched, we’ll send you the tracking details straight away.
Best regards,
Reamo Customer Team
After 2 weeks still didnt receive the…
After 2 weeks still didnt receive the order status, and they dont reply on my e-mail.
29 November 2023
Reply from Reamoclo
Dear Bas,
Thank you for your review. We’re sorry to hear about your concerns regarding your order and our response time.
We wanted to let you know that we replied to your email 3 days ago. Your order is part of our Black Friday pre-orders and is set to be shipped on December 18th. This information might have been missed, and we apologize for any confusion.
Rest assured, we’re on track to get your order to you as soon as possible. Thank you for your patience and for choosing us.
Warm regards,
Reamo Customer Team
No update about your order
No update about your order. Still not received any clear information about the shipment after 2 weeks.
Not trustworthy.
25 November 2023
waiting for my order no news!
I’ve been waiting for my order for over a week. I’ve emailed Reamo but never got a response…. I wouldn’t order here anymore unless they get their stuff straight. Its not hard to send parcels as a “small” business. So please up your game.
24 November 2023
Unprompted review
Reply from Reamoclo
Thank you for reaching out and sharing your concerns. We truly apologize for any inconvenience you’ve experienced with your order and our response time.
Could you kindly provide your order number? This will help us to quickly check the status of your order and address your concerns more effectively.
I’d like to note that if your order includes items from our Lightning colorway, these are part of a special pre-order, with the shipment scheduled as mentioned twice on the product page. We’re sorry if this detail was overlooked, and we understand how this could lead to confusion about the delivery time.
We’re here to ensure that your experience with us is a positive one, and we’re committed to improving our processes. Please share your order details so we can assist you further and help resolve any issues you’re facing.
We appreciate your patience and look forward to resolving this for you.
Best regards,
Reamo Customer Team
I have no news of my order.
22 November 2023
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