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Ordered based on the dispatch countdown clock. I was surprised to then be told that the order would be dispatched 6 days later than the website told me, they then arrived a day later than I was told... See more
Company replied
The delivery driver they used didnt put a note through the door. So my flyers havent arrived. It's frustrating now because i have lost 2 days of marketing and i have a deadline.
Company replied
Still haven’t received my order and events has already happened
Company replied
Company details
Information provided by various external sources
Real Print provides effortless, high quality print at the touch of a button. We're real people with a passion for print and great customer service.
Contact info
Fitzherbert Road, , PO6 1RU, Portsmouth, United Kingdom
- 0300 3033 860
- hello@realprint.co.uk
- realprint.co.uk
1.4
Bad
62 reviews
Hasn’t replied to negative reviews
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I have to retract my last statement
I have to retract my last statement, I will be deleting my account today, everything starts out ok then quickly goes down, the games are set to keep you from winning and if you start then get out, things will go downhill fast, lost to much money here,
1 July 2025
Unprompted review
Great experience
Great experience, this was the first time I had organised a printing service and the staff at Real were very helpful providing me with guidance and then also support on the document I sent through to make sure it was the best it could be. I really liked the pricing calculator on their website and the deadline dates to which you need to get your work in.
Thank you.
26 March 2020
Unprompted review
Reply from Real Print
Hi Michael,
Thanks for taking the time to leave us such a great review, it means a lot during the Covid-19 crisis.
It's always great for us to hear what our customers think or our products, website and service so thank you for taking the time to leave us such a great review...it means a lot during the Covid-19 crisis.
Let us know when you need any more print :)
Look after yourself but most importantly stay safe!
Kind regards,
Heather
Great price
Great price, fast delivery, great team to overcome any problems
Easiest 5 stars Ive ever given
Keep up the good work
25 March 2020
Unprompted review
Reply from Real Print
Hi Chris,
Thanks for taking the time to leave us such a great review, it means a lot during the Covid-19 crisis.
We will let you know when we are back so we can once again provide you with some top-notch print.
Look after yourself but most importantly stay safe!
Kind regards,
Heather
Not received my sample pack
23 March 2020
Unprompted review
Reply from Real Print
Hi Caroline,
We wouldn't have expected you to have received your sample pack by now. You placed your order after the close of play on Wednesday 18th and it was collected by Royal Mail the following day (e.g. in the next post). From then Royal mail have between 3-6 working days to deliver it. Due to the Covid-19 crisis, Royal Mail are still doing a sterling job, despite being under a slight strain which I'm sure you can understand. Nonetheless, I would expect you to receive your sample pack in the post over the next few days.
Kind regards,
Heather
Very easy to use website
Very easy to use website, for customer service and quick delivery, would definitely recommend.
20 March 2020
Unprompted review
Reply from Real Print
Hi Danny,
Thank you for taking the time to leave us such a great review!
Kind regards,
Heather
Reply from Real Print
Hi Yeshivas,
We're thrilled that you are happy with the service you received for your letterheads! Let us know when you need some more 😊
Kind regards,
Heather
Still haven’t received my order and…
Still haven’t received my order and events has already happened
9 March 2020
Unprompted review
Reply from Real Print
Hi Jordan,
Your order was despatched on the 3rd February 2020 and is currently at the delivery depot as you were not in when the courier tried to deliver. Please do get in contact with us if you need any help getting in touch with the courier to arrange collection or redelivery.
Kind regards,
Heather
Leaflets were delivered today
Leaflets were delivered today. Better than I could of ever imagined. Will be ordering more shortly !
5 March 2020
Unprompted review
Reply from Real Print
Hi Andy,
Glad you like them, yes do let us know when you need more :)
Kind regards,
Heather
Quick turnaround & Excellent service.
1 March 2020
Unprompted review
Reply from Real Print
Hi Paresh,
Thank you for letting us know that you are happy with the service and the turnarounds of our printed products.
Kind regards,
Heather
Reply from Real Print
Hi Simon,
Thank you for the kind review!
Kind regards,
Heather
Great service
Great service, very helpful, will definitely use again
12 February 2020
Unprompted review
Reply from Real Print
Hi Kevin,
Thanks for the review! Let us know when you need any more print produced.
Kind regards,
Heather
Brilliant quality
Brilliant quality. Fast turnaround. Very helpful staff. Notthing is to much trouble.
7 February 2020
Unprompted review
Reply from Real Print
Hi Rachael,
We're so glad you are happy with your flyers and the service that you received! Let us know if you need any more produced.
Kind regards,
Heather
Brilliant customer service and great…
Brilliant customer service and great prints thank you.
2 February 2020
Unprompted review
Reply from Real Print
Hi Tallulah,
Thanks for taking the time to leave us a review! We're glad you are happy with the service and printed flyers that you received from us.
Kind regards,
Heather
Reply from Real Print
Hi Donald,
Thanks for the review - do let us know when you need more print produced.
Kind regards,
Heather
Reply from Real Print
Hi Duncan,
Thanks for leaving us a review, we're glad you're happy with your printed booklets.
Kind regards,
Heather
Really pleased with the printing
Really pleased with the printing - and support to get it perfect!
31 January 2020
Unprompted review
Reply from Real Print
Hi Dee,
We're so happy with both the printed leafets and the service that you received.
Kind regards,
Heather
Consistent Service
I've placed a few orders now and the product is always fab and the service excellent. Keep up the good work.
24 January 2020
Unprompted review
Reply from Real Print
Hi Melanie,
Thank you for taking the time to leave us a review! It's been a pleasure working with you and we're glad you are happy with both the printed products and service that you have received.
Kind regards,
Heather
Did what it said on the tin
Did what it said on the tin. Good print quality for the price and prompt delivery. I would use again
19 January 2020
Unprompted review
Reply from Real Print
Hi Mark,
We're glad you happy with the quality of the print that we delivered for you!
Kind regards,
Heather
Very reliable
Very reliable, I like them a lot.....if there could be a faster option that would be handy, but a great company to work with
17 January 2020
Unprompted review
Reply from Real Print
Hi Jeremy,
Thanks for taking the time to leave us a review. We very much enjoy working with you as well. Being able to offer expedited production as standard is something we hope to be able to offer at some point in the future. We will let you know when we do!
Kind regards,
Heather
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