Realbotanicals Reviews 

I’ve been a loyal customer for years and have never once been unsatisfied with the product. There’s only been one time where my order was wrong and they made sure they fixed the problem. They sent me my original order and they didn’t even ask for me to return the order that I got by mistake.

I had ordered from Real Botanicals twice before but the third time they sent me the wrong product. I have sent emails and left voicemails but still have not received a replacement. I took photos and sent proof of purchase along with pictures of what I received instead. They emailed me a confirmation number for a replacement and still have not sent the replacement. That was all before they stopped replying altogether and now I can’t get any help at all. No one ever answers the phone and no one is responding back. I’ve read many reviews about their poor customer service and the fact that they have sent out the wrong products to other customers. It’s bad business and now I understand why they’ve gotten so many negative reviews. I’ll be disputing it Monday.

The customer service is nonexisting. I’ve had numerous orders that they have sent the wrong product or the wrong amount. They are not willing to give you a refund or correct. The issues stay away from real botanicals.

This product is marketed and labeled in a way that I believe is extremely misleading to an average consumer. The packaging/product description lists 160 mg per tablet and four 40 mg servings per tablet, while also using language such as “High MIT Formula.” In the kratom market, “MIT” is commonly understood to mean mitragynine.

However, the available Certificate of Analysis appears to show only about 0.4 mg of mitragynine per full tablet. If accurate, that would mean a four-tablet package contains only about 1.6 mg total mitragynine, despite the labeling and marketing strongly implying a much more potent mitragynine product.

The issue may be that the “40 mg” serving refers only to the weight of the extract, not the mitragynine content. If that is the case, the labeling is not clear enough for a normal consumer to interpret accurately. This is especially concerning given the product’s use of “High MIT Formula” language.

This was brought to a company executive Alphan Mania who completely disregarded this massive failure to provide accurate product information. The Accend product they are selling does not have a COA that matches the label even close.
Additionally they deleted my review on the product so I’m likely not the first.

I have spent so much money with Real Botanicals! Their product is fine but on the pricier side. I’ve found a new vendor whose tablets are less expensive and you receive the package in half the time. They also carry a much wider variety of mg sizes. The only problem was I was weaning off the tablets and the tablets were hard and not able to be scored. I placed an order for a bottle of 50- 20mg tablets. They sent me 20. I emailed them to report the discrepancy. I even told them they could bill me for the 20 I received, and ship the 50 for free.
First email response took 3 days. They said no problem and asked for a picture of what I received. Even though I have ordered the same amount every time in the past and never complained or said they ran short, I sent a picture. Probably should have done it with the first email but since I have NEVER ordered 20, I sent it. That was 5 days ago and silence. I called the 800# and you get a recording. It’s impossible to reach an actual person!
Kk

Edit: Company eventually responded later in the week and corrected the mistake and even let me keep one of the items I opened at no additional charge. I’m adjusting to four stars leaving one off only because there really can’t be such a long lag when talking this high of a dollar value. But if you’re ok with a 3-4 day turn on resolving a potential issue then I would recommend this company over others when considering it’s product quality and consistency. *end of edit * This was my preferred source as their quality has always been high and consistent; however, last week I placed a $660.97 order and they shipped me the wrong product entirely (at a -$150 value as well) . I've emailed them five times and left three messages over the past three days with ABSOLUTELY NO RESPONSE... I'm just about to call VISA and report this as fraud.

Real botanicals is an amazing company with an amazing product! I’m getting older and my job is very demanding some days I’m very sore and lack motivation. The 7oh products they provide are truly amazing they provide full-body relief from discomfort, enhanced energy, and mental clarity. On the weekends I take an extra dose to truly relax and enjoy my time off. The customer service is amazing and anytime I’ve had an issue with shipping or anything for that matter they go above and beyond to resolve it. But even more importantly than everything I’ve already mentioned, my wife has Huntington’s disease which is an incurable terminal illness and the 7oh that real botanicals provides has dramatically improved her quality of life! I don’t know how to thank them. So if you read this THANK YOU I would highly recommend real botanicals if you’re looking for the best quality and price.