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ready2order Reviews 541

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TrustScore 4.5 out of 5

4.3

Software Vendor
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Company details

  1. Software Vendor
  2. Software Company

Written by the company

ready2order steht seit 2015 für schnelleres Bestellen, Bezahlen und Verwalten. Die moderne Cloud-Kasse bietet alles, was kleine Unternehmen wirklich brauchen: einfach bedienbar und sofort einsatzbereit, mobil und stationär. Über 16.000 Betriebe in Deutschland, Österreich und der Schweiz vertrauen bereits auf ready2order.

Das All-in-One POS-Kassensystem

Schneller bei Kasse! ready2order, das Kassensystem für Kleingewerbe.

Schneller bei Kasse! ready2order, das Kassensystem für Kleingewerbe.
➔ Kassensoftware auf deutschen Servern
➔ TSE-zertifiziert
➔ Anmelden, Einschalten, Kassieren!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

541 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super friendly and helpful guy

Super friendly and helpful guy, and he speaks fluent english. Raise his salary because if one day I start a Register business he’ll be the first one I’m gonna make an offer to work with us!

Such guys making ordinary companies extraordinary.

Thank you Matthew!

17 February 2026
Unprompted review
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Reply from ready2order

Hello István,

Thank you very much for your positive feedback on your consultation with Matthew. We are delighted that you were so satisfied with it. If you have any questions, please feel free to contact us at any time. We wish you all the best and every success.

Best regards,
Your team from ready2order

Rated 5 out of 5 stars

Extremely satisfied

Super, professional and polite team that resolves technical issues instantly. Great communication and explanation so I could easily solve the issue over the emails in a matter of time.

12 February 2026
Unprompted review
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Reply from ready2order

Hello Dragana,

Thank you very much for your positive review. We are delighted that you are so satisfied with our support. Please feel free to contact us at any time if you have any questions. We would like to thank you for your trust in us so far and wish you all the best for the future.

Best regards,
Your team from ready2order

Rated 5 out of 5 stars

I recommend collaborating.

I would like to express my gratitude to employee Matthew Ivan Smith for his professionalism and high-quality consultation on the Ready2Order program. He thoroughly explained all the nuances of the system, answering a large number of questions clearly and patiently. Thanks to his competence, it became clear how to use the program most effectively. The interaction was pleasant, informative, and left an entirely positive impression.

It is especially appreciated that Matthew showed genuine interest in ensuring we fully understood all the capabilities of Ready2Order. Not only did he provide detailed answers, but he also offered valuable advice on optimizing the program’s use. This approach inspires trust and fosters a desire to continue collaborating with the company in the future.

14 March 2025
Unprompted review
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Reply from ready2order

Hello Igor,

Thank you for your wonderful feedback and for taking the time to share your experience! We are delighted to hear that Matthew provided you with such a thorough consultation on our POS system. Ensuring that our customers fully understand and can effectively use our system is a top priority, and we’re glad that Matthew’s professionalism, patience, and expertise made a positive impression. We truly value your trust in our company and look forward to our collaboration. If you need further assistance, please don’t hesitate to reach out.

Best regards,
Your team from ready2order

Rated 5 out of 5 stars

Very friendly and professional

Very friendly, fast and efficient service. My issue was resolved instantly.

10 February 2025
Unprompted review
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Reply from ready2order

Hello Morné,

Thank you so much for your great feedback! We're thrilled that you were happy with our friendly and fast service. If you have any further questions, we are happy to assist you. We wish you all the best.

Best regards,
your team from ready2order

Rated 4 out of 5 stars

User friendly Kasse

We just started to use Ready2order Kasse. It is functional and user friendly. The set-up is extremely easy. We had some problems with the hardware delivery which have complicated the whole process, but they did their best to solve this critical issue. Special mention to Aleksandar Davidovic, extremely professional and always willing to help-you sales representative. Thank you Aleks!

1 October 2024
Unprompted review
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Reply from ready2order

Hello Gionanni,

thank you for your great feedback! We're thrilled to hear that you're finding ready2order functional and user-friendly. It's wonderful to know that the setup process has been easy for you.

We apologize for the complications you experienced with the hardware delivery, but we're glad our team, especially Aleksandar Davidovic, could assist you in resolving the issue. Your kind words will be shared with Aleksandar!

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Best regards,
Your Team at ready2order

Rated 5 out of 5 stars

Excellent software!

Excellent software!
Support could be a little be more pro-active when asking questions (meaning they should provide you with answers and not only refer to their help-website page) but in general it still the best i ever used and had.
Highly recommended.
Thank you

11 July 2024
Unprompted review
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Reply from ready2order

Hello Klaus,

Thank you for your positive feedback! We are pleased to hear that you consider our software the best you have ever used. Your praise motivates us to continue providing an excellent product and service.

We are sorry to hear that you were not completely satisfied with the support experience. We take your comment about proactive assistance seriously and will work on improving our service. Your feedback helps us identify areas for improvement and take targeted actions.

Thank you for your recommendation and trust in us.

Best regards,
Your team from ready2order

Rated 5 out of 5 stars

The guy was super professional and kind

The guy was super professional
And kind . Great service

21 June 2024
Unprompted review
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Reply from ready2order

Hello,

Thank you very much for your positive review! We are delighted to hear that you were satisfied with our service and appreciated our professionalism and kindness. If you have any questions, please contact us at support@ready2order.

All the best and kind regards,
Your team from ready2order

Rated 5 out of 5 stars

Good customer service

I was a bit afraid at the beginning and I wanted to use something cheaper for my shop but I don't regret my choice. I received the terminal quickly. I have no experience with this and I thought I would struggle but the the device, the software and the app are easy to set up and to use It is also well explained on the website how to link the system with Finanzamt. I even do everything in German although it is not my mother tongue (but you can set different languages anyway). When I had an issue, the customer service answered quickly at the phone and found a solution even quicker. They can help in english as well. So far, I really can't complain.

6 April 2024
Unprompted review
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Reply from ready2order

Hello Baptiste,

Thank you for your review! It's great to hear that you're satisfied with your choice! We are pleased that you had a good experience with both the cash register system and our customer service. If you have any further questions, we will be happy to help you. We wish you all the best!

Best regards
Your ready2order team

Rated 5 out of 5 stars

I’m enjoying this billing system

I’m enjoying this billing system, it’s easy to use and every time I need support from the team, it’s always been really effective and helpful.

9 February 2024
Unprompted review
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Reply from ready2order

Hello,

Thank you for your positive review! We are very pleased to hear that you find our POS system easy to use and that our support team is effective and helpful. If you have any further questions, please feel free to contact us at support@ready2order.com. We wish you all the best and continued success.

Best regards
Your team from ready2order

Rated 5 out of 5 stars

The system is really user friendly and…

The system is really user friendly and intuitive and the support team is really quick and helpful. The only downside is that they are kind of expensive.

21 December 2023
Unprompted review
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Reply from ready2order

Hello Iulian,

Thanks a lot for sharing your thoughts! It's fantastic to hear that you find our system user-friendly and intuitive, and our support team quick and helpful. We're all about making your experience top-notch. We're continuously working to enhance our product and service, including keeping an eye on our pricing to ensure we strike the right balance between value and cost.

We wish you all the best and continued success.

Best regards
Your team from ready2order

Rated 4 out of 5 stars

friendliness and professionalism that…

friendliness and professionalism that allowed me to get the final result

3 October 2023
Unprompted review
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Reply from ready2order

Hello Massimiliano,

Thank you very much for the great review. We are pleased that you are satisfied with our support. Please let us know if you need further help.

All the best and best regards
Your team from ready2order

Rated 5 out of 5 stars

Great product and service!

Easy to use and reliable system! Very helpful customer support! I can only recommend!

31 October 2022
Unprompted review
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Reply from ready2order

Hello Gabriela,

Thank you very much for sharing your experience with us! We also thank you for the cooperation and your trust. If you have any further feedback for us, please feel free to contact us at support@ready2order.com.

Best regards
Your team from ready2order

Rated 5 out of 5 stars

They did a great job on fixing and…

They did a great job on fixing and helping me with my problems! Great Service,10/10

14 November 2022
Unprompted review
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Reply from ready2order

Hello Matti,

thank you for your great review!

We are pleased that you are satisfied with us. Our support team is always available to help you with any issues you may have.

Best regards!
Your team from ready2order

Rated 5 out of 5 stars

I had a question about stock levels

I had a question about stock levels. I asked in the chat for a call and it didn’t take longer than 3 min before a very nice member of the support team called me.

It’s rare I had someone so nice and motivated on a support hotline. He tried his best to find an answer for the settings I wanted. He explained me in detail what I can do, and what’s better not to do. I really hope, for the next time I need support, to get again someone like that!
Thanks!

28 September 2022
Unprompted review
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Reply from ready2order

Hello Sandra,

Thank you very much for the positive review of our customer service. We thank you for your trust and cooperation and have forwarded the compliment to our colleague.

If you have any questions again, feel free to contact us.

Best regards

Your team from ready2order

Rated 5 out of 5 stars

Great product!!

17 February 2021
Unprompted review
ready2order logo

Reply from ready2order

Thank you! We are happy that you are satisfied with our product. We wish you good luck!

Best wishes,

your ready2order-Team

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