Took a little longer than expected but I was informed at each stage and then arrived much earlier than estimated midway through. Always had good service from RP, long may it continue.
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About Reactive Parts
Written by the company
As the UK's leading online retailer in the motorsport industry, Reactive Parts offer more than 60,000 products online to bring you the best in motorcycle performance parts. From rearsets to chain adjusters, tyre warmers to paddock stands - we have it all.
With top brands like Brembo, LighTech, CRC Fairings, K-Tech, Arrow Exhausts and Bonamici, you can be sure to get the best quality parts for your bike.
You can call or email us about our product ranges, including fitment and set-up advise, warranty support and returns. We race bikes here, so we have a wealth of technical know how to pass on!
We offer a fast Global delivery service meaning wherever you are in the World, we will take care of your needs.
Contact info
Unit 13 Anglo Business Park Asheridge Road Chesham Buckinghamshire HP5 2QA UK, HP3 9HD, Buckinghamshire, United Kingdom
- 0203 603 0125
- info@reactiveparts.com
- reactiveparts.com
Hasn’t replied to negative reviews
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I bought fairings for my CBR600RR here
I bought fairings for my CBR600RR here. There was a slight delay, but that was because my order was delivered to the CRC factory. Leon was always in touch, kept me updated on the order status, and to compensate for the delay, he shipped my order with the fastest delivery. I recommend this company.
Parts have always been correct and most…
Parts have always been correct and most are in stock (states on the website when not) - delivery can take a long time for none stock items which is happening with a lot of parts for bikes and cars from various companies - for race bikes buy spares before you need them and all should be good ;-)
My personal experience was great
My personal experience was great, despite I was one one of many customers that have placed an order in August for some Lightech parts for my MT-10, and had to wait for a while for it arrive, I can only say good things really. Their staff have kept in touch , emailed often with updates on my order, they have apologised numerous times , despite it is clearly not their fault which I understand. They have been very professional, I did not have to chase them constantly ,the wait was clearly caused by incompetence of the Italian company ,which I hope won’t happen in the future 😉 Definitely will shop here again.
Pavel 👍
Profi Chain Laser
Easy and helpful to order. Very happy with delivery. More than happy with my item as it has proved that my chain is out of line. Very well made product. Very happy
Took a little longer than expected but…
Took a little longer than expected but I was informed at each stage and then arrived much earlier than estimated midway through. Always had good service from RP, long may it continue.
No reaction from Reactive Parts
I'm looking to buy an SC Project exhaust for my Ducati Monster. On Reactive Parts' website, it says "Please Contact Us To Enquire About Pricing".
So I did. I also contacted Conquest Racing. Conquest replied with a very helpful and useful email within the hour.
After 24 hours, I had heard nothing from Reactive Parts, so I sent them another email. After another 48 hours, I've still not heard a peep from them. Not very Reactive!
Great customer service
Great customer service! And they have whatever you need for your bike.
Stomp grips for early R1
Ordered new stomp grips for early R1 . Arrived within a few days . Excellent service .
Shocking experience.
Shocking experience.
This is reactive parts who are importing from Italy and using lightech name. Soon as the order goes through you see reactive email come through straight away.
Soon as I seen the email I knew from past experience that this wasn’t going to go well.
Stands kept getting delayed to the point that a month went by and I asked for a refund. It was agreed that the refund would be in my account within 10 working days. After many emails ignored by them and about 6 weeks later, I decided enough was enough and had to report it to my credit card company for a charge back. Luckily they acted on my behalf.
Never ever again. Shocking company. Stay well clear of Lightech UK and reactive parts.
6 months and still no money back
6 months and still no money back, I’m not the only one in the situation! This company needs shutting down before there allowed to take any more money
3 and out
Ordered front sub-frame on the 28\8\25 for GSXR750, on the 6\10\25 request update, told problem with supplier, 5\11\25 request for refund. 10\11\25 ordered Lightech fuel cap, 11\11\25 told part discontinued but have more expensive option, requested refund instead. 25\11\25 chased refund for both orders. Now the 30\11\25 still no refunds or commination other than an email on the 28\11\25 telling me that my 3rd order placed on the 9\11\25 till not in stock nor when it might be but they will send me an update on the 10\12\25. 3 orders and not 1 completed order. Save you money and find elsewhere
Worst service and communicaton - AVOID
3rd October needed a CRC seat before my race meeting on the 29th Oct. I emailed them and before ordering explained the situation and said I needed the seat before the 27th Oct and if it didnt arrive in time theres very little point me ordering.
L who is part of the Support team catagorically confimred the seat would arrive 10 days before hand. So ordered the seat on the 3rd Oct.
I must have emailed them 3 times before and near the 27th and had to chase to get an anwser, which was 'it would arrive on time'.
Guess what 27th came and went and no seat!
Literally arrived today 27th November, nearly 2 months later.
0 STARS AVOID THIS COMPANY UNLESS YOU LIKE LONG LEAD TIMES AND BAD SERVICE.
After ordering brembo caliper
After ordering brembo caliper, I thought I'd have a look at reviews of Reactive parts, and for the most part, good reviews, however there were some bad ones for various reasons which had me slightly worried . For the record I have built, repaired and restored bikes for a long time, so am used to dealing with parts suppliers..But, I've got to say,my experience with Reactive was very good ordered Sunday, e mailed them Monday just to check that they did have this caliper, msgd straight back saying part was being packed, dpd msgd bit later, item arrived today,All very good imo👍👍
Being that I’m in the US and they are…
Being that I’m in the US and they are in the UK, the experience was amazing. Follow through was on point and the product was as described
Useless
Can't trust this company anymore...... ordered a fairing holder in February, still nothing & it's October. Said I'd receive a full refund over 10 working days ago, still nothing & now there ignoring all emails.
Best of all, I ordered the part I need from the company that makes the part in Czech Republic on Monday. Today is Friday & I have the part already, so what have Reactive Parts been doing for 8 Months??
Completely Useless, won't be buying from again.
Incredibly fast shipping- great products
I couldn’t believe how fast they got a full set of bodywork from the UK to the US. With zero damage too! Very thorough ordering process and good communication. The bodywork is some of the best ive ever purchased too so that made things even better. Great company
Purchased a rear CRC race fairings and…
Purchased a rear CRC race fairings and seat for my CBR1000RR. Though it took ages to come it was worth the wait! Fit is perfect, comes supplied with Dzus fasteners for the foam seat itself, which is beautifully sculpted not just a square lump of foam. Got it painted white by Race Paints in Eastwood Nottingham, looks awesome! Thanks Reactive Parts!
Simple website, prompt despatch
Easy to navigate website
Simple checkout, postage didn’t compute first time but refreshed screen and sorted
Products arrived next day
Excellent experience
Late/no delivery of parts ordered
Late/no delivery of parts ordered, inaccurate information when chased up.
No communication regarding expectations on delivery schedules or reasons given why an order would take over two months to fulfill
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