RDX Sports Reviews 

5,039
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful customer support team, noting that any problems with orders are handled with remarkable speed and professional efficiency. People also love the durable gear and high-quality products, mentioning that purchases arrive promptly and consistently exceed all their expectations. Some reviewers were not happy with sizing discrepancies or delivery errors, pointing out that items occasionally arrived too small or were mistakenly sent to wrong addresses. A small group of consumers also experienced product defects after short usage or faced frustrating communication hurdles when trying to arrange returns.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and durability of items... See more

Customer service

People report positive experiences with customer service, highlighting fast responses and helpful... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Quality

Users describe mixed experiences with quality, reflecting both high satisfaction and notable concerns. While... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some experiencing fast shipping and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

At first I had some problems with wrong sizes and a torn rash guard but after talking with the customer service ( wich was very fast at replying ) they replaced the Radhauses with no additional price... See more

Company replied

Rated 5 out of 5 stars

Ordered some sports shorts for my son-in-laws Christmas present, which arrived very quickly. Unfortunately they were too small so contacted RDX and asked if I could exchange them for a larger size. Th... See more

Company replied

Rated 5 out of 5 stars

Fabulous company and staff. I put through an incorrect order which was immediately rectified and they even sent a complimentary gift over the new year and a really nice follow up email. My products... See more

Company replied

Rated 5 out of 5 stars

Dealing with RDX Sports has been a pleasure! I ordered this punching bag and it arrived quickly but without the chains. I emailed their customer service team and the matter was handled with urgency an... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Boxing Club
  3. Martial Arts Club
  4. Sporting Goods Store

Information provided by various external sources

RDX Sports is a manufacturer and retailer of high quality, professional boxing, martial arts equipment and sports wear. We have a passion for both the Boxing and MMA industries and are committed to excellence, with each individual product passing through our rigorous quality control system, from larger items such as our punch bag frames right down to our boxing gloves. Supplied to gyms, personal trainers, amateur and professional boxers and fighters. We have fast become known as being 'the fighter's choice' for our superior quality products, as well as our exacting standards of customer care.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(5,039)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company and great customer service

I ordered something as a present from this company. Yodel managed to deliver the package to the wrong house and sent me back to RDX. Their customer service was great, very quickly they had organised and dispatched a replacement (via a different delivery service) and messaged me to me know when it had been dispatched. Great company, great customer service

18 December 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Great customer service

Great customer service, the team was very professional and help me out quick when I did place my order with the wrong delivery address.
The order did come very fast, with no issues, very good condition and exactly what was expected, great quality for the price.

16 December 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Great service

Great product and RDX went out of their way to ensure I received it safely and quickly.

12 December 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Great customer service!…

I ordered the wrong size shin guards and had to get an exchange. The customer service was so good, I got a response immediately and they were very helpful with finding the correct size for me and sorting out an exchange. I’m really happy that I chose to buy from them :)

10 December 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Support was quick and easy and in the…

Support was quick and easy and in the end you will be pleased.

5 December 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Ordered the wrong size belt

Ordered the wrong size belt, contacted the team at RDX sport and they were incredible! Clear communication, the belt was exchanged for the correct size in no time. 100% recommend this company. Belt seems good quality too.

27 November 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 1 out of 5 stars

Zero satisfaction zero customer service

Ordered a weight lifting belt was too small even though I looked at the measurements needed a medium Ordered a small i emailed them asking for a return they accepted but no code no label no return stuck with this bad communication dont shop with these as they dont get back to you shame on you RDX sports

30 November 2025
Unprompted review
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Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you have experienced. Please contact us at (info@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Rated 5 out of 5 stars

Great customer service

Ordered some sports shorts for my son-in-laws Christmas present, which arrived very quickly. Unfortunately they were too small so contacted RDX and asked if I could exchange them for a larger size. They were very helpful and agreed to change them. A replacement pair of shorts were despatched immediately and arrived within days. Great company to deal with and would happily recommend them.

26 November 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

RDX Sports delivers top quality gear…

RDX Sports delivers top quality gear that is durable and comfortble

9 October 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our product. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Great Service

Got in touch with the customer service team as I needed help finding my order. They were helpful, polite and efficient and my order arrived in no time. Great service.

13 November 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 1 out of 5 stars

Missing Fixings and Terrible Customer Service

Received two boxes. One with just a base inside, one with a punchbag, a mount, a cover and some kids gloves. No cap for base or legs or fixings. Contacted RDX, very unhelpful. Product was ordered directly from then via Throne Wishlist. Punchbag is also dirty like it has been used. RDX informed me they wouldn't do anything until at least monday and throne would probably need to resolve the issue, although the issue has been caused by their shoddy quality control. Also got Kids gloves in the box rather than adult size. I have been using RDX products for years. Had some MMA gloves from then just this week and all my boxing gloves and pads are RDX. Will not use again.

8 November 2025
Unprompted review
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Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you have experienced. Please contact us at (info@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Rated 5 out of 5 stars

You will not find a better valued belt…

You will not find a better valued belt anywhere!

25 October 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are happy with our product. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

First parcel went missing on route to…

First parcel went missing on route to me but RDX were very quick to resolve this by sending out a new punch bag. This arrived within 2 days and I have to say I am not disappointed. 10/10 from the team and helping me get the product I ordered.

29 October 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Very happy!

Great quality kit at good prices and amazing customer service.
We ordered a bag, gloves & pads for my son. The kit is good quality.
Unfortunately there was an issue with one of the gloves but after emailing RDX it was sorted amazingly quickly and replacements sent to us, along with a follow up email from them to confirm we were happy.
All in all, top notch service and highly recommended.

14 October 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Badass customer service :)

I don’t want to jinx things or anything. I over the past few weeks had lots of q&a over emails with the rdx customer service people (had various people answer emails at various times).

I have to say the reliability, speed and guidance from their customer service team people seemed to be consistently badass!

Also appreciated them making the effort to eventually ask for my order number to help them give more customised guidance for me in my situation (I had bought one of their beginner vegeterian friendly punch bag and mitts set to donate to a local charity).

Thank you guys!

Raza :)

4 October 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

I received exceptionally good service…

I received exceptionally good service from RDX when dealing with an exchange for a head guard that I ordered from their website. The head guard was a gift for my nephew and we had trouble finding one that fitted. The customer service team went out of their way to ensure I received a suitable product. This level of customer service is very rare and should be applauded. Thank you!

27 September 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Great Comms and good gear.

As a lot of people have said - these guys have great comms and will do what they can to fix any probs. The gear is also of a very high standard given the reasonable prices. Highly recommended.

8 September 2025
Unprompted review
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Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Excellent Experience?

I had excellent experience with RDX customer services. I deeply feel this is a reliable company. It’s easy to do business with them. I highly recommend this company.

10 September 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

Such an amazing company with quality…

Such an amazing company with quality products.
I've been using their gym gloves for years, the customer service is out of this world, so responsive and helpful..
Thank you again for your help, really appreciate that.

3 September 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Rated 5 out of 5 stars

MMA Shorts

Placed an order for shorts, they were neat made so had to return them, from that point on until the replacements arrived, the customer service and ‘do anything to help’ attitude was exceptional, way beyond what I’d expect. The items are also top drawer, overall, a great experience.

12 August 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for sharing your kind words. We are glad that you are satisfied with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

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