Keiran and his team have always looked after me with my queries and helped out to his full potential.
Company replied
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See what reviewers are saying
Truly above & beyond! In my 30 years of working professionally, RCUK have the best customer service department within any company I have worked with. What they did to get the new iPhone to my boss,... See more
Company replied
Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... See more
Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone wit... See more
Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Mobile Phone Repair Shop
- Telecommunications Service Provider
Written by the company
RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.
Contact info
92-94 Stamford Hill, N16 6XS, London, United Kingdom
- 0330 320 1111
- info@rcuk.com
- rcuk.com
4.8
Excellent
700 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ashley
Ashley, you’re one of a kind. Amazing customer service, and as well with outstanding so much kindness and patience for your customer service.
And resolved my issue in no time.
Your are simply the best Ashley.
28 August 2024
Unprompted review
Reply from RCUK
Hello, thank you so much for taking the time to leave us a review. We are really pleased to hear Ashley is one of a kind and simply the best!
We hope to see you again soon.
All the best,
RCUK
Great service, great support!
Dealt with Jade who was super efficient and helpful. Great service and great support!!
25 July 2024
Unprompted review
Reply from RCUK
Hello, thank you for taking the time to leave us a review. We are pleased to hear Jade was super efficient and helpful.
We hope to see you again soon.
All the best,
RCUK
Reasonable prices + great service
Reasonable prices. Good advice and great, personal service. Loaded email +main apps on phone for me too. Rare nowadays
2 July 2024
Unprompted review
Reply from RCUK
Hi Lucille, thank you for taking the time to leaves us a nice review. We are pleased to hear how happy you were with our customer service.
We hope to see you again soon.
All the best,
RCUK Manchester
Boudene Roothman is outstanding
Boudene Roothman is outstanding. Friendly, professional and knowledgeable with the initiative to tactfully chase me when I fell-behind in providing information. Provided the best customer service I have ever had.
Thank you Boudene, thank you very much
4 July 2024
Unprompted review
Reply from RCUK
Hello and thank you very much for taking the time to leave us a kind review. We are pleased to see that Boudene gave you exceptional customer service.
We hope to see you again soon.
All the best,
RCUK
Excellent service from Elzette Gouws
Excellent service from Elzette Gouws
Fast, efficient and friendly
Thank you
1 July 2024
Unprompted review
Reply from RCUK
Hello, thank you for taking the time to leave us a kind review. We are pleased to hear that Elzette gave you excellent service.
We hope to see you again soon.
All the best,
RCUK
Great deals! Great company!
Shimmy gave me unbelievable service! Patience, clarity and service
5*
27 May 2024
Unprompted review
Reply from RCUK
Hi David, thank you for taking the time to leave a review, we are pleased to hear Shimmy gave you unbelievable service!
We hope to see you again soon.
All the best,
RCUK Manchester
Always a great experience going to…
Always a great experience going to RCUK. Fixed my phone in minutes. Highly recommended. I was served by Barry.
29 May 2024
Unprompted review
Reply from RCUK
Hello Alan,
Thank you for taking the time to leave a nice review. We are pleased to hear Barry provided you with great customer service as always.
We hope to see you again soon.
Thanks,
RCUK Manchester
Reply from RCUK
Hello,
Thank you very much for taking the time to leave us a nice review. We enjoy hearing from our customers and we are pleased you had a positive experience in our store.
We hope to see you again soon.
Thanks,
RCUK
Every Member of staff goes above and…
Every Member of staff goes above and beyond. Service is exceptional and second to none
Thank you Meir, Suchy and YY for going out of your way to help me as always.
24 May 2024
Unprompted review
Top service
Just came out of RCUK and can honestly say the service was next level.
Abraham is always available to assist whatever time of day or night and always does so with a smile too!
The rest of the team are extremely friendly and enthusiastic as well and that makes for a great customer experience.
20 May 2024
Unprompted review
Reply from RCUK
Hello, thank you for taking the time to leave us a kind review. We always enjoy hearing from our customers. We are pleased to hear Abraham's customer service was next level, as always.
We hope to see you again soon.
Thanks,
RCUK Manchester
Fantastic service from RCUK mobile
Fantastic service from the team at NW London. What could have taken days was reduced to hours due to their efficiency, customer service and in house stock. Kieran was particularly impressive with his knowledge and attention to detail. Would highly recommend this company.
17 May 2024
Unprompted review
Reply from RCUK
Hello, thank you so much for taking the time to leave us a kind review. We are pleased to hear Keiran was able to help you out quickly and efficiently.
We hope to see you again soon.
Thanks,
RCUK Golders Green
the best attention
i just wanted to say how professional and helpful keirn always is. he is delightful to deal with and nothing is a problem.
very grateful for his help .
15 May 2024
Unprompted review
Reply from RCUK
Hi Danielle, thank you for your kind review. We are pleased to hear how helpful and professional Keiran is.
We hope to see you again soon!
Thanks,
RCUK Golders Green
Outstanding service
I had the pleasure of using a sim card from RCUK for my trip to America, shimmy took care of me from minute one all the way to reaching out to me when I was back in order not to be overcharged, credit to your team!
2 May 2024
Unprompted review
Reply from RCUK
Hi Raphael, thank you very much for your kind review. We are so pleased to hear that Shimmy gave you the fantastic service that you deserve :)
We hope to see you again very soon.
Thanks,
RCUK Manchester
Very Satisfied
Speedy service, very responsive, ultra professional. Pleasure to deal with. Eli has been very helpful in all instances. Highly recommended
18 April 2024
Unprompted review
no one to talk and not interested in…
no one to talk and not interested in costumer service, if you think to sign a contract with them because their cheaper, be careful as they will find so many ways to rip you off.
19 March 2024
Unprompted review
Reply from RCUK
Hello, I am very sorry to hear you haven't had the expected level of customer service that we pride ourselves on, during your recent visit to Stamford Hill. We would appreciate it if we could hear more about your experience please, so we can learn from it and prevent it from happening again in the future. If you would like to email us at retail@rcuk.com. Thank you.
Once again fabulous service!
Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone with dignity, respect and professionalism. Special shout out to Barry Stanton for making it all happen today. Great company to deal with! (Only giving five stars because 10 wasn't an option).
8 April 2024
Unprompted review
Shimmy thanks for your excellent…
Shimmy thanks for your excellent service, quick efficient and very good in finding the solution
17 March 2024
Unprompted review
It was a pleasure dealing with Jade
It was a pleasure dealing with Jade , always here to help .
RCUK highly recommend.
12 March 2024
Unprompted review
Customer service
Meir gave me a personal and efficient service when I called up, going beyond his call of duty and ensuring I was dealt with in a respectful and professional manner.
I highly recommend RCUK as your first port of call.
10 March 2024
Unprompted review
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