While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Wir sind Ihr Ansprechpartner für ferngesteuerte Autos - RC Car's. Wir bieten alles für den RC Modellbau, Traxxas, Team Magic, Tamiya, Carson, Absima, Corally, DF Models...
Contact info
Berlin, Germany
- rc-race-shop.de
4.6
Excellent
188 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recommend this RC store
Friendly customer service and they respond fast. Very good shopping experience!
Reply from RC-Race-Shop
Thank you!
Fast delivery and well packed
Fast delivery and well packed.
Package arrived in good condition.
Reply from RC-Race-Shop
Thank you!
Reply from RC-Race-Shop
Vielen Dank!
good service and fast shipping
Great service.
Good service and communication. Fast delivery from Germany. No issues. Would definitely buy again!
Reply from RC-Race-Shop
Thank you very much!
Shit Shop. Never order here again.
Shit Shop.
They don't have your inventory under control.
It was obvious to me that I ordered because
you could deliver four kits, u can see inventory on webpage (NOT).
Now I'm paying three times the shipping cost for one kit. What kind of idiot does that?
Anyway, Never order here again.
You simply don't understand if u ripping off your customers they don't come back.
Everything ok, but some things are only in German
The handling and shipping were pretty fast and the products were also fine.
But, for the ones that don`t speak German, it might be hard to navigate trough the website or to understand the e-mails.
Reply from RC-Race-Shop
Hello,
sorry about that and thank you for this feedback!
We will take care of it!
Reply from RC-Race-Shop
Thank you very much!
Just very efficient
A lot of items in stock, they send the items quickly, they reply to questions with a very good efficiency. Really a good experience
It is a company that cares for the customers
It is a company that cares about customers and tries to find a solution with trust
Bad shippment.
I've bought an ESC from their page a month ago. It didnt arrive. DHL told me to contact them. I did and they say everything was fine. I've lost my money and time.
They did refund my money. The ESC was lost at DHL.
Reply from RC-Race-Shop
Hello,
I'm sorry for that. We emailed you weeks ago and you haven't replied. So we closed this case as we thought the package had arrived by now.
We have now submitted a damage report to DHL and will refund you as soon as possible.
Great customer contact and fast shipping
Great customer contact and fast reply to email inquiry.
Large selection and decent prices.
Oh and fast shipping not to forget.
I placed an order on the 30th of May and I recieved my order on the 2nd of June. That's pretty darn quick compared to many other places.
The shop is located in Berlin (Capital of Germany) I live in Denmark. So it's a fair distance.
I'll gladly shop here again.
Long order fulfill time.
Due to their internal system error, order took longer than expected, also they sent 1 item instead of 2 that I ordered, when I notified them they sent other one too. Other than that, everything good.
Very good service!
Very good service, fast response to messages, fast shipping to Greece, I trust them completely for my next purchase! Thank you very much!
Good website
Good website. Good assortment. Fast delivery and good information on order updates and shipping. Haven't had need of their customer support as of yet.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.