Raynes Baby World Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Raynes baby world provided me with the most gorgeous pastel bouncy castle. They were so helpful with going back and forth on designs and was completely bespoke to me. Delivery was speedy and communica... See more

Rated 5 out of 5 stars

Absolutely excellent company. Reasonably priced, great selection and what i got was A* Customer service is really good. They even post to Northern Ireland. Just love them.

Rated 5 out of 5 stars

We have used Raynes Baby World multiple times for our small business and have always received nothing but the best service from them! Most recently we have ordered a hoop step and slide, double r... See more

Rated 5 out of 5 stars

Rayne’s Baby World was recommended to me by another business, they have made the start up and running of my new business effortless! Quick response times, excellent customer service and the best qual... See more

Company details

  1. Baby Store
  2. e-Commerce Service

Written by the company

Raynes Baby World was set up during the National Lock Downs of 2020, whilst Sarah (Owner) was on maternity leave with her third child, Rayne, and her Husband Adam was working full time. ​The aim of the business was to "provide safe and modern product ranges, that allow none stop fun for children of all ages". Initially, as we were still in uncertain times with various lock downs, we wanted to bring the soft play centres to people’s homes, starting off with our range of ball pits and soft play. ​Since January 2022, we have noticed a large increase in demand for people buying our products to set up their own business’s to hire out to customers all over the UK. ​This is where we decided to partner with some of the UKs leading commercial fibreglass fabricators, soft play and inflatable providers and play cage manufacturers to allow Raynes Baby World to become a leading sole supplier to partner with for your products. We are super proud of our journey so far and it wouldn’t be possible without you! Thankyou for helping us grow, by supporting our vision and ordering from us. (Yes, we still get very excited with each order!) This journey has allowed us to make lots of friends, as well as watch your business’s grow, or children enjoy our products via your pictures and videos on our socials. ​Our aim is to always be customer focused and we pride our self on our customer service and would like to think that nothing is too big or too small! We don’t always get things right, however we will always make right a wrong as we do actually care! ​Even though we are 3 years in, we feel like we are only just starting and have many more product lines, suppliers in the pipeline and ideas in the making to help every single one of our customers. We listen to all customer feedback, questions and queries to help make your experience as best as it can be and bring the products that you want! ​We hope this gives a little insight into who we are and what we are trying to achieve, as well as why your order means so much to us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Raynes baby world provided me with the…

Raynes baby world provided me with the most gorgeous pastel bouncy castle. They were so helpful with going back and forth on designs and was completely bespoke to me. Delivery was speedy and communication was fab. Due to replace some softplay bits too so will definitely be ordering from Raynes.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, my bouncy came earlier which I was really happy about as I had a birthday party to bring it too x

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, lots of variety of products offer d and great customer service over the phone when enquiring, communicating on delivery etc would highly recommend. We purchased a bouncy castle with built in slide for commercial use & wouldn't use any other supplier now!

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Always the best quality & service

I’ve ordered quite a few bits from Raynes Baby World for my soft play hire business and the quality is like no other. I also always ask so many questions before I buy any products and the team at RBW are the best and answer all my queries efficiently. Thank you RBW 🫶🏽

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!

I ordered a 10ft by 12ft white bouncy castle and 3 sets of soft play.
Amazing quality, we cannot wait to start hiring. Thank you again.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Such a helpful and high quality business

Was super impressed with the quality of the white beam we ordered along with another step and slide! The communication is always fantastic as well and if we ever have any questions they are always answered so well and many tips are given when it comes to things like cleaning.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Best soft play company

We have used Raynes Baby World multiple times for our small business and have always received nothing but the best service from them!
Most recently we have ordered a hoop step and slide, double rocker, rainbow arches and pyramid stacker and all items arrived incredibly quickly and in perfect condition.

Thank you!

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Quick communication

Quick communication, fast delivery, and amazing high quality products received I will be purchasing again. Thank you 🤩
From Little legends soft play & events

3 February 2025
Unprompted review

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