Rawlings Opticians & Hearing Care Reviews 

I phoned for an urgent appointment for an eye infection and was lucky to be able to go to Banstead branch the same day. Simon did a detailed examination and gave me good information and the necessary prescription, and also offered a telephone call if I needed further advice in the coming days. I was impressed by the very personal service and genuine care taken. Thank you Rawlings!

A follow up appointment to have a photo of my retinas taken after 2 small bleeds seen in February. This was due to be done after 3 months but had a total knee replacement in May and when the appointment was due Rawlings waited until I was able to get there. Photos and I was reassured the problem had now resolved naturally. Very reassuring service.

Online appointment booking system easy to use. Clean, attractive environment and very helpful staff. Positive experience from start to finish.

I have been using Rawlings for years. Great service & friendly staff. I particularly want to mention Helen. She is very thorough and explains things clearly in layman’s terms. She addresses any questions I have with patience and professionalism. I could not recommend highly enough.

Excellent eye examination from Katie, very thorough. No pressure to purchase glasses afterwards. Very happy with this optician.
(Incidentally, they do ask for feedback)

Very thorough and caring eye tests at Bookham.
The subsequent discussion re the new glasses that I required was also very thorough and helpful.

There was no hard selling or if you buy today you get this offer discussion unlike other chain opticians which was very reassuring. Just good old fashion service putting the customer first.

Always friendly, helpful & trustworthy

I had ear-wax removal. £70 for about 7 minutes seems a bit excessive to me. Otherwise it was fine.

I went for an eye test as I have been having trouble reading books and music. I can honestly say that the service given by Rawlings is first rate, The lovely woman that did the eye test was exceptional. She explained what was going on and also my history of eye problems. I cannot thank her enough. Also, the receptionists were very good. If you're looking for excellent service this is the company to use. I highly recommend Rawlings at Purley.

Prompt and polite service with everything explained. Although no new glasses were required, adjusted the fitting on my existing pair at no cost.

The STOCKBRIDGE branch is a an exceptional business, with 1st class service

I have used both their optician and hearing services, and both are excellent, with very polite and courteous staff.

This business is "exceptional".

Have been going to this optician for years. The staff are always friendly, the eye test is exceptionally thorough and a lot of care was taken checking that my new glasses fitted well. Would highly recommend.

Excellent customer service as well as professional, friendly, helpful, patient and approachable - would definitely recommend.

My appointment was for a hearing examination.
I had some ear wax removed and then a full hearing test.
At all times everything was fully explained to me.
The test results were again explained to me in a way I could understand and I was shown the results in image form.
Nothing was rushed and when it came to a suitable hearing aid, there was no hard sell and all options including NHS were discussed.
I can recommend Mr Burrin at Rawlings in Purley.

My annual review - worried about cataract developing. Very efficient visit and reassurance from the optician (Mehdi). Excellent service.

I had a great experience with Rawlings Opticians Winchester. I wanted to try some Widex hearing aids and was very impressed with the level of service.

Bill, the audiologist, was extremely knowledgeable and friendly and helped me through the whole process from trying the hearing aids to purchase, to setting them up for me.

I highly recommend Rawlings Opticians Winchester.

The staff were as professional, charming and holistically caring as always.

I've been going to Rawlings Opticians for a few years now and have always received outstanding care. Simon is an exceptional Optometrist, he always goes above and beyond and is happy to answer any questions or concerns. I am very pleased that I can arrange an appointment with him at either of the 2 practices local to me. Dawn at Purley reception is lovely and always willing to help with a friendly smile. My eyes feel like they are in safe hands and I would highly recommend them.

Mike was very knowledgeable which gave me confidence before he dealt with my ears. The technical nature of his explanations was very reassuring. Ear wax removal was successful via micro suction. He didn't need to use irrigation. Surprisingly he didn't try and sell me anything and said there was nothing for me to apply in terms of aftercare. I also use the company for eye care and again I have received the same excellent service. The reception staff are also of a very high calibre.

Excellent as usual