rav.ai Reviews 28

TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

used for 2 videos - golf course fly over and real estate fly through. received my video edited back across 3 different drone clips. did color grading well. added music, a bit generic. good enough f... See more

Company replied

Rated 1 out of 5 stars

Our office got it for some projects. The product itself wasn't very good, so we cancelled. Funny thing, 6 months later they just started charging us again. We didn't notice on the corporate card... See more

Rated 5 out of 5 stars

5 Stars For the fact that this platform gave me some nice edited videos for my online store, subs is a little pricey but I will let that pass.

Company replied

Rated 1 out of 5 stars

THERE IS NO WAY TO CANCEL SUBSCRIPTIONS!!! THEY DO NOT REPSOND TO ANY EMAILS OR CONTACT REQUESTS!!! Absolutely insane way to run a business. I singed up during the "trail" period, "cancelled", a... See more

Company replied

Company details

  1. Internet Marketing Service

Written by the company

Rav.ai is a cloud-based platform that enables users to upload their raw video footage and provides professionally edited video back in moments. One of the most popular features of the application is the ability for a user to have their video edited using another video as an inspiration template. Users are able to resubmit revisions with comments until they are satisfied with their project. Rav.ai is not only a video editor but a complete social media automation and coaching system that handle your social media like a pro.


Contact info

3.0

Average

TrustScore 3 out of 5

28 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The product itself wasn't very good - also they're thieves

Our office got it for some projects. The product itself wasn't very good, so we cancelled.

Funny thing, 6 months later they just started charging us again. We didn't notice on the corporate card right away and they racked up like 8 months of bills after we cancelled. When I got in touch I'm pretty sure their customer service is also AI. The guy "Tony" didn't help and just kept repeating himself, it was like talking to a robot. He strung out the conversation long enough to charge us again.

I eventually had to report them to our credit card company to get our money back. Steer clear!

3 March 2026
Unprompted review
Rated 4 out of 5 stars

used for 2 videos

used for 2 videos - golf course fly over and real estate fly through.

received my video edited back across 3 different drone clips. did color grading well. added music, a bit generic. good enough for the price.

2 December 2025
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Reply from rav.ai

Thanks for your review Daniel! Happy you had a positive experience.

Rated 5 out of 5 stars

5 Stars For the fact that this platform…

5 Stars For the fact that this platform gave me some nice edited videos for my online store, subs is a little pricey but I will let that pass.

26 November 2025
Unprompted review
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Reply from rav.ai

Thanks for the review Ahia! Happy to hear of your experience.

Rated 5 out of 5 stars

Love this product

Actually enjoyed using this product especially the inspiration feature, although I would love for them to add more options but great experience all the same.

24 November 2025
Unprompted review
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Reply from rav.ai

More options on the way Chidinma. Thanks for the push!

Rated 1 out of 5 stars

AVOID

AVOID!

No way to cancel subscription at all and subpar service. Wouldnt be surprised if there was a lawsuit coming.

10 June 2025
Unprompted review
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Reply from rav.ai

Sorry for your experience Gwendolyn. Please email support for anything, but there is also a way to cancel in the app https://community.rav.ai/activity/how-to-cancel-on-rav-ai/

Rated 1 out of 5 stars

THERE IS NO WAY TO CANCEL…

THERE IS NO WAY TO CANCEL SUBSCRIPTIONS!!!
THEY DO NOT REPSOND TO ANY EMAILS OR CONTACT REQUESTS!!!

Absolutely insane way to run a business. I singed up during the "trail" period, "cancelled", and continue to be charged. We are able to dispute the charge and get money back every month, HOWEVER we continue to be charged even after changing our card. INSANE. I'm beside myself that this is a legal business. There should be criminal charges.

13 January 2025
Unprompted review
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Reply from rav.ai

Hi Cassie, You're right to be angry. Sometimes - especially in the beginning of a business's journey - we mess up. We take responsibility for the billing issue that occurred and how it was handled. My understanding is that this issue has been resolved. I have since worked really hard to make sure nothing like that ever happens again.

Rated 1 out of 5 stars

scam

Shady af if not a straight up scam Shady af if not a straight up scam

3 January 2025
Unprompted review
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Reply from rav.ai

Francesco, i was not able to find you in our customer log. If there is ever an issue, please message support and the team does our best to get back to you straight away.

Rated 1 out of 5 stars

SCAM

SCAM. Do not try this service. There is no way to end your trial and they will charge you over and over. Have been trying to cancel since MARCH 2024 it is now DECEMBER 2024.

UPDATED 2025: Had to escalated to my credit card and their payment platform to resolve the issue.

5 March 2024
Unprompted review
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Reply from rav.ai

RH, I wasn't able to find you in our customer logs, but I trust this was resolved. You can always unsubscribe within the app itself.

Rated 1 out of 5 stars

They don't show any details about the…

They don't show any details about the subscription, its billing, how to cancel or other T&Cs about it. And then when you read the reviews from TP, it is evident that there is a reason for that as cancelling is very hard. So, I decided to skip trying this service as I couldn't see what exactly I was signing up to.

23 October 2024
Unprompted review
Rated 1 out of 5 stars

No way to cancel subscription

No way to cancel subscription. They will end up charging your credit card or bank account without your consent. Stay away.

4 October 2024
Unprompted review
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Reply from rav.ai

Hi Arun, You can cancel the subscription in app here https://community.rav.ai/activity/how-to-cancel-on-rav-ai/

Rated 1 out of 5 stars

Can't Cancel Subscription - No Consent

Simply put, there is no way to cancel subscription.
- No button on website, there is this one button that says "Manage" but leads you to your latest invoices that they don't warn about

- For people that want to try their service out, please don't - they will make you use the code for 1$ trial for a month but there is no e-mail about renewing your subscription, they just renew your subscription with no consent at 50$ and automatically grab 50$ from your bank account

- Their support doesn't help with anything since the Contact Us page is just an infinite loading form page that doesn't send anything to anywhere

IT'S JUST A BIG SCAM

22 September 2024
Unprompted review
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Reply from rav.ai

Yikes, Sorin. I understand the frustration, but I want to clarify. Subscriptions can be canceled in the app at any time, and continued access over an extended period indicates an active subscription. As with any other product, we can’t retroactively refund long-running subscriptions, as that wouldn’t be reasonable or consistent with our policy. I feel bad this landed where it did.

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Trustpilot is assessing this review in accordance with our flagging process.

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