It's the first time I buy a Ratio watch, and I recommend them 100%. The finish of the watch is perfect, exactly what I expected and much more. The weight of the watch is a perfect balance. The move... See more
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Reviews shaping this summary
Excellent quality and service - 1000m Freediver watch with sapphire glass and stainless steel body, I wear it every day, under and above the water, without being afraid of scratches. Only about one we... See more
Company replied
Great watch for the price. I had the first Seiko dive watch in the late sixties and have been wearing a Rolex submariner 5513 for the last six years. Unfortunately it's going to auction as I can't jus... See more
Company replied
From purchase to delivery from Singapore was quick and arrived nicely packaged.I absolutely love my skysurfer automatic. Excellent quality and the deep blue is lovely to look at. I may need to change... See more
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Company details
Written by the company
Ratio Watches was started with one goal in mind – to bring you the best quality timepieces with aesthetic appeal at reasonable prices. We make no compromises on quality and materials – all our watches feature reliable, accurate movements, sapphire crystals and obsessive quality control. The watch world is already crowded with numerous brands, but what sets us apart is that we take no shortcuts when it comes to quality and design. And we price our timepieces reasonably without creating artificial value by inflating prices. The value of our watches are in the watches themselves – not in how they are priced and marketed. With this sincere belief, we bring you our first collection – Ratio FreeDiver Watches. Celebrating the extreme sport of FreeDiving, Ratio FreeDiver watches are raw, authentic, beautiful, free of frills – much like the sport itself.
Contact info
1 Ubi Crescent #06-05, 408563, Singapore, United States
- contact@ratiowatches.com
- ratiowatches.com
4.7
Excellent
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Ratio watches customer service
I ordered and very very quickly took delivery of my new Ratio 200 Freediver quartz watch.
Absolutely stunning, but not working. Reached out to Ratio, who assured me all watches were tested before dispatch. Must be flat battery. It happens.
I was given option of paid return/repair or to save time have a battery fitted at a watchmaker of my choice. That’s what I did, worked perfectly and Ratio refunded the cost immediately, warranty still valid.
Outstanding watch and service.
I have three of their products and I am now a “ collector!”
4 May 2026
Unprompted review
Reply from Ratiowatches
Dear Clive,
We are glad to hear that you received your new Ratio 200 Freediver Quartz watch so quickly and that you found the watch absolutely stunning.
We understand the initial disappointment when the watch was not working upon delivery. As we explained, all our watches are thoroughly tested before dispatch, but in some cases, the battery may become drained during transit or storage.
To resolve the issue quickly, we offered two options: returning the watch for repair or replacing the battery locally at a watchmaker of your choice to save time. We are pleased that you chose the quicker option, that the watch worked perfectly after the battery replacement, and that we were able to promptly reimburse the battery replacement cost while keeping your warranty fully valid.
We truly appreciate your kind words about both our product and service. It means a lot to us to know that you already own three of our watches and now consider yourself a collector.
Thank you for your continued trust and support.
Warm regards,
Sally
Ratio StreetRacer Chrono
So much quality and value to this watch! Initially looks like a homage to the SeaMaster Aqua Terra but at a very affordable price point. Love the VK64 movement, super accurate, instant jump back on the chrono, and aligned impeccably. Nice touch with the Pi symbol on the second hand and bracelet. Same with the engraved caseback. Jubilee style bracelet with solid end links is very comfortable. And sapphire glass to top it off. Super happy with this piece! This is my first Ratio, won’t be my last.
16 May 2026
Unprompted review
Reply from Ratiowatches
Dear Colin,
Thank you for your kind words! We’re thrilled you love the watch. We’re glad the VK64 movement, chrono function, Pi symbol details, engraved caseback, and sapphire glass all stood out. We designed the jubilee bracelet for comfort and quality, and it’s great to hear it hit the mark. We’re excited to welcome you to the Ratio family and look forward to sharing more pieces with you!
Best regards,
Sally
The quality of the watch.
The quality of the watch.
To me,it feels high quality.
The movement is clear,the bezel bright and smooth.
The face colour is as good as I'd hoped.
It is a fine watch for a fair price.....thoroughly recommend.
14 May 2026
Unprompted review
Reply from Ratiowatches
Dear Christoper,
Thank you so much for your wonderful review! We are delighted to hear that you find the quality of the watch to be high. We’re glad the movement feels clear, the bezel is bright and smooth, and that the face color met your expectations.
We take pride in offering watches that provide great quality at a fair price, and it’s rewarding to know that you are happy with your purchase. We truly appreciate your recommendation and your support means a lot to us.
Thank you again, and we look forward to serving you in the future!
Best regards,
Sally
Good quality & well priced
Considering it came from Singapore,the order process was so easy & it arrived quickly. The watch is of good quality & very well priced. Looking forward to taking it on a dive.
1 May 2026
Unprompted review
Reply from Ratiowatches
Dear Mark,
We express our sincere gratitude for taking the time to provide us with your feedback.
Your positive experience with your recent watch purchase from our store and our service meeting your expectations bring us immense satisfaction. Ensuring a seamless and enjoyable experience for all our customers remains our foremost priority.
We are firmly committed to upholding this standard of excellence. We eagerly await the opportunity to serve you again in the future. Should you require any further assistance or have any queries, please do not hesitate to contact us at contact@ratiowatches.com. We are here to assist you in any way we can!
Best wishes,
Sally
Best price and top quality
Best price and top quality
Recently I have received this watch and it was amazing. I was not expecting this quality at this price. It’s really good works perfectly and looks good on the wrist as well. Well job Ratio team !
26 April 2026
Unprompted review
Reply from Ratiowatches
Dear Aditya,
We express our sincere gratitude for taking the time to provide us with your feedback.
Your positive experience with your recent watch purchase from our store and our service meeting your expectations bring us immense satisfaction. Ensuring a seamless and enjoyable experience for all our customers remains our foremost priority.
We are firmly committed to upholding this standard of excellence. We eagerly await the opportunity to serve you again in the future. Should you require any further assistance or have any queries, please do not hesitate to contact us at contact@ratiowatches.com. We are here to assist you in any way we can!
Best wishes,
Sally
Fabulous watch!
I ADORE my Ratio Pink Ladies Divers Watch! She’s really beautiful - even better in person, the pink really pops and that was exactly why I chose this colour. Quality is amazing and the reviews did not lie!
I’m very pleased with my first Ratio watch, thank you.
20 April 2026
Unprompted review
Reply from Ratiowatches
Dear Marnie,
Thank you so much for your wonderful feedback!
We are absolutely thrilled to hear that you adore your Ratio Pink Ladies Divers Watch. It’s fantastic to know that the watch looks even more beautiful in person and that the vibrant pink color truly stands out – just as you had hoped!
We take great pride in the quality of our watches, and we’re so happy that it lived up to your expectations. Your satisfaction with your first Ratio watch means a lot to us, and we're so glad to have been part of your experience.
Thank you again for your kind words and for choosing Ratio. We hope you continue to enjoy wearing your watch for many years to come!
If you ever need any assistance in the future, you can reach out to us at contact@ratiowatches.com. We’re always here to help.
Warm regards,
Sally
Over the moon
This brand undeniably holds it's place in the world of wristwatches. It stands out as one of the very few—if not the only—companies offering a dive watch with such a tasteful design in 35mm, especially at this level of specifications and quality. In my opinion, this watch rivals both the Casio Duro Mini and the Tissot Seastar 1000 36mm, surpassing one in quality and the other in price.
That said, it’s important to acknowledge that, as with any purchase—whether a watch or anything else—unexpected issues can sometimes arise. While it may be less common when buying from large multinationals, Ratio has proven to take full responsibility when it matters. They handled my situation with outstanding professionalism and genuine kindness, which made a significant difference.
All in all, I’m absolutely over the moon with my new watch. 100% recommended. I still need to test it while diving, but if this review is still up, it means everything went perfectly.
Many thanks to the company and to Kekhrie.
21 April 2026
Unprompted review
Reply from Ratiowatches
Dear Arturo,
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you are so happy with your new watch. It’s incredibly rewarding to know that our dive watch has made such an impression, especially given the high standards of design and quality we aim to uphold. We truly appreciate your kind words comparing our watch to some of the best in the market—it’s always great to know we’re standing tall among such greats.
We also deeply value your understanding regarding the occasional unexpected issues that can happen with any purchase. While we strive for perfection, we’re always committed to handling any concerns that may arise with professionalism and care. We’re thrilled that Kekhrie was able to make a positive difference during your experience—your satisfaction is our top priority, and we want to ensure every customer feels valued and heard.
We can’t wait for you to test your watch during your dives. We’re confident it will continue to exceed your expectations, and we’re looking forward to hearing more about your experience once you’ve had the chance to enjoy it in action!
Should you need any further assistance or have any more questions in the future, please don’t hesitate to reach out to us at contact@ratiowatches.com. We’re always here to help.
Warm regards,
Sally
Ratio Freediver review
Just received my Ratio Freediver watch. Mine is Stainless with a White Face and a silicone black strap.
Came in a very nice presentation box.
Watch is beautiful. Looks like what I saw on the internet.
Manufacturing quality is top notch. Bezel clicks crisply, time setting was easy as was the date setting. The luminosity is fantastic.
This is a watch good to 1000 meters. Crown screws down and seals well.
I am impressed with this watch, especially at the price point.
5 stars all around.
Very comfortable on my wrist.
18 April 2026
Unprompted review
Reply from Ratiowatches
Dear Peter,
Thank you so much for sharing your wonderful feedback with us!
We're so happy to hear that your Ratio Freediver watch arrived in perfect condition and that you're enjoying it. It's fantastic that the stainless steel with the white face and black silicone strap are exactly what you were hoping for, and we're glad it came in a beautiful presentation box!
We're thrilled that the watch's manufacturing quality met your expectations. It's always great to hear that the bezel clicks crisply and that setting the time and date was easy for you. We're also glad to know that you find the luminosity impressive – it's one of the standout features we’re proud of!
It’s great to hear that you're impressed with the watch’s performance, especially considering its 1000-meter water resistance. We're pleased to know the crown seals tightly and works well, ensuring the watch stays reliable.
Your comfort is important to us, and we’re so happy to hear that the watch feels great on your wrist.
We deeply appreciate your kind words and the 5-star rating! Should you need any assistance or have any questions in the future, feel free to reach out to us at contact@ratiowatches.com. We're here to help!
Warm regards,
Sally
Great quality and great price
15 April 2026
Unprompted review
Reply from Ratiowatches
Dear Fredrik,
We extend our heartfelt gratitude to you for sharing your feedback with us.
It brings us great joy to know that your recent watch purchase from our store brought you satisfaction and that our service lived up to your expectations. Ensuring a smooth and pleasant experience for each of our customers is paramount to us.
Please be assured that we remain steadfast in our commitment to maintaining this level of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any inquiries, please feel free to reach out to us at cs@ratiowatches.com. We are at your service!
Warm regards,
Sally
Too good to be true!?!
Too good to be true!?!
Over a year ago when I saw this watch I thought with those specs it's too good to be true, but because of the low price and the fact that it has Lewis and Clark on the back and I live at Lewis and Clark headwaters in Montana I went for it. Well it's been over a year now and it looks brand new. Love the sapphire crystal. The thing that really blows my mind is that the time is only been less than 5 seconds off. That's crazy good! The only thing I changed was the watch band to a French military band. You just can't go wrong with this watch. Watch my short video and see how good it looks still today! After the success with this one I'm definitely getting the GMT next!
13 April 2026
Unprompted review
Reply from Ratiowatches
Dear Customer,
We are genuinely grateful for the time you've taken to share your experience with us. It’s truly heartwarming to hear how satisfied you are with your watch, especially given its exceptional performance over the past year.
It’s wonderful to know that the unique connection to the Lewis and Clark design and the location of the headwaters in Montana made your purchase even more meaningful. The durability and precision of the watch, especially with the sapphire crystal and the impressive timekeeping accuracy, are aspects we take great pride in.
We’re also thrilled that your choice of a French military band complements the watch so well. It's great to hear you're already considering our GMT model for your next purchase – that speaks volumes about the quality and satisfaction you’ve experienced.
We look forward to continuing to provide watches that exceed expectations, and if you ever need anything in the future, don’t hesitate to reach out to us.
Warm regards!
Sally
A very nice watch for not a lot of…money
A very nice watch for not a lot of money,item was delivered on time and very well packed,the watch works fine and looks like a much more expensive item than it was.I have a Seiko 5 and it resembles that which was £300 over 20 years ago, I'm very happy with my watch and the company is genuinely interested in your experience with the watch ,highly recommended.
25 March 2026
Unprompted review
Reply from Ratiowatches
Dear Glenn,
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that your recent purchase has met your expectations and that you are pleased with both the watch and our service.
At our store, we aim to provide high-quality timepieces at accessible prices, and it brings us great joy to know that you find the watch both beautiful and of excellent value. We are particularly pleased that the delivery was timely, and that the packaging ensured the watch arrived safely.
Your satisfaction is of utmost importance to us, and we are committed to delivering exceptional customer experiences. Your feedback is incredibly valuable, and it motivates us to continue upholding our high standards.
We look forward to the pleasure of serving you again in the future. Should you have any questions or require any assistance, please don’t hesitate to reach out to us at contact@ratiowatches.com. We are always here to help!
Best regards,
The Ratio Watches Team
I found Ratio to very diligent and…
I found Ratio to very diligent and informative in what they do. Website is well structured, and watches are of good qaulity and design, especially for the price range.
Would not hesitate, to use them again.
Rgds
Dave
12 March 2026
Unprompted review
Reply from Ratiowatches
Dear Dave,
We sincerely thank you for taking the time to share your thoughtful feedback with us.
We are truly pleased to know that you found our team diligent, informative, and supportive throughout your experience with us. It is equally rewarding for us to hear that our website was easy to navigate and well structured, as we continuously work to make the shopping experience clear, convenient, and reliable for every customer.
We are especially delighted that you appreciate the quality and design of our watches, particularly within their price range. We always strive to offer timepieces that combine strong value, dependable quality, and distinctive design, so your comments are greatly encouraging to us.
Your kind words mean a great deal to us, and we are grateful for your trust and confidence in our brand. Knowing that you would not hesitate to shop with us again is very rewarding, and it motivates us to continue maintaining the high standards that our customers expect from us.
We remain committed to providing you with the same level of service, care, and product quality in the future. Whenever you need any assistance, have any questions, or would like help with another purchase, please feel free to contact us at contact@ratiowatches.com. We are always happy to assist you.
Warm regards,
Sally
Much better than I had a right to expect
I bought the Ratio Street Racer more out of curiosity than anything else. I have a couple of very good (and expensive) Swiss watches and a couple of very good Japanese watches, and I even have a watch custom made for me in China, and I was curious about whether the Ratio watches could really be as good as some reviews I read indicated. I was also curious about what a watch made in Singapore might be like.
The chronograph Street Racer has a much more solid and refined feel to it than I expected, and is very comfortable on my wrist. No rough edges on the bracelet or case, and no feeling of flimsiness at all. One of my Swiss watches is all titanium, and although I really like the watch I find that the light weight of the titanium doesn't feel right to me, and I prefer the heavier stainless steel of the Ratio. I love the way it looks (although my wife thinks it's ugly - which proves it must be beautiful), and of course it keeps perfect time. The chronograph is actually automatic rather than quarts, so the second hand sweeps like an automatic when it's turned on, rather than clicking from second to second like a quartz mechanism. Frankly I'm not a watch snob, and I don't care one bit how the second hand moves, and I don't get excited knowing there are mechanical gears inside - but I know that's important to many other people. To me the most important things are that it keeps good time, feels good on my wrist, looks good, and holds up over time. The Ratio checks all the boxes, although I can't comment on durability yet because I haven't had it long enough. I know that a watch company's "heritage" is important to many people, and I have to admit that I have two watches I bought mainly because I found the companies' histories fascinating. But it makes little sense to me to tell a company working hard to produce an outstanding product that I won't buy it for another hundred years or so when it has more history behind it. Rolex doesn't need my money, and I can satisfy my historical curiosity by reading about its history, and I now prefer dealing with small companies for nearly everything I buy.
Overall the Ratio watch exceeds my expectations and it surprised me by instantly becoming my favorite casual watch.
To confirm it was you who left this review, p
11 March 2026
Unprompted review
Reply from Ratiowatches
Dear Customer,
We would like to extend our sincerest gratitude for sharing your thoughtful feedback with us. It brings us immense pleasure to know that your experience with the Ratio Street Racer watch has exceeded your expectations.
At Ratio, we take great pride in the quality and craftsmanship of our products, and we are thrilled that the Street Racer met your standards. We understand the value of a well-made timepiece, especially when it comes to comfort, design, and durability. We are especially pleased to hear that the watch's solid and refined feel, along with its comfortable fit, made a positive impression on you.
We believe that attention to detail is key, and it’s wonderful to know that you found the bracelet and case to be well-crafted, with no rough edges or feelings of flimsiness. We’re also delighted that the heavier stainless steel of the Ratio Street Racer resonates with your personal preferences, especially compared to your experience with titanium watches.
As a company committed to providing high-quality products, we’re pleased to know that the watch keeps perfect time, and that the chronograph feature was a welcomed surprise with its automatic second-hand movement. We understand that a reliable timekeeping experience is essential, and it’s gratifying to hear that the Ratio Street Racer checks all the important boxes for you.
We appreciate your open-minded approach to the value of a watch’s heritage, and we are grateful that you chose Ratio despite being an experienced collector. Your feedback reinforces our mission of creating exceptional timepieces that resonate with a diverse range of watch enthusiasts.
Thank you again for taking the time to share your experience. We are deeply committed to maintaining our standards of excellence and ensuring that our customers continue to enjoy the best possible products and services. We look forward to the opportunity to serve you again in the future.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at contact@ratiowatches.com. We are always here to assist you!
Warm regards,
Sally
So Much for So Little
The watch delivered was exactly as described and shown on the website. That is always the concern when you order online. When it arrived I was so excited and worried at the same time.
Once I sized it and put it on I was surprised how comfortable it was. I wore it for a week straight just to make sure it was that comfortable and it was. Fit form and function were great. I’m happy that they have many colours and styles because I don’t think I’ve bought my last Ratio watch
18 March 2026
Unprompted review
Reply from Ratiowatches
Dear Walter,
We truly appreciate you taking the time to share your feedback with us.
We are thrilled to hear that your recent experience with your new watch was exactly as you hoped. It’s always a bit nerve-wracking when purchasing online, especially when it comes to ensuring that the product matches what is displayed. Knowing that the watch you received was exactly as described and met your expectations brings us great joy. Your excitement and initial worries are completely understandable, and we are so glad to hear that once you sized the watch, it not only met but exceeded your comfort expectations.
It’s wonderful to know that you were able to wear the watch for a full week, and that it maintained its comfort and perfect fit throughout. We understand how important it is for form and function to come together seamlessly, and we’re pleased to hear that our timepiece delivered on both.
We're equally excited to hear that you enjoyed the variety of colors and styles we offer, and we look forward to assisting you with your future purchases. We’re confident that we can continue to offer you a selection that matches your preferences.
Our commitment to maintaining the highest standard of quality and customer satisfaction is at the heart of everything we do. We can’t wait to have the opportunity to serve you again.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us at contact@ratiowatches.com. We are always here to help.
Warm regards,
Sophie
Unbeatable price and excellent quality…
Unbeatable price and excellent quality watches.
22 March 2026
Unprompted review
Reply from Ratiowatches
Dear Ivan,
We want to extend our heartfelt thanks for taking the time to share your feedback with us.
We are thrilled to hear that you had a positive experience with your recent watch purchase from our store. It brings us great joy to know that our service helped meet your expectations and contributed to making your shopping experience a memorable one. Providing our customers with a seamless and enjoyable experience is at the core of what we do, and we are delighted that we were able to achieve that for you.
Rest assured, we remain fully committed to maintaining the highest standards of excellence in all aspects of our service. We truly look forward to the opportunity to serve you again in the future. If you have any further questions or need any assistance, don’t hesitate to reach out to us at contact@ratiowatches.com. We’re always here to help.
Warm regards,
Sophie
I' am watch collector
I' am watch collector. I can say that the quality for the price is impressive. It looks like a premium brand watch with a fraction of the price. I bought it as a present for a friend and she was enthusiast! The Freediver is really a nice watch. I highly recommend buying it!
5 March 2026
Unprompted review
Reply from Ratiowatches
Dear Filippo,
We want to sincerely thank you for taking the time to share your feedback with us. It brings us great joy to hear that your recent purchase of the Freediver watch from our store exceeded your expectations. We are especially thrilled to learn that it made for a perfect gift, and your friend was enthusiastic about it.
At our core, we are dedicated to offering exceptional value without compromising on quality. To know that our product stood out as a premium option at a fraction of the price validates our continuous efforts to provide high-quality timepieces to our valued customers.
We truly appreciate your recommendation and are grateful for your trust in our brand. Our commitment to delivering an excellent customer experience remains steadfast, and we look forward to the opportunity of serving you again in the future.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at contact@ratiowatches.com. We are always here to support you.
Warm regards,
Sophie
Quality at fair prices
The quality of their products is remarkable for the price. The shipping is fast and free of charge (beware of customs fees..). Comsistent customer service. keep the good work!
11 March 2026
Unprompted review
Reply from Ratiowatches
Dear Diego,
We want to extend our heartfelt gratitude for taking the time to share your feedback with us.
We are thrilled to hear that you are satisfied with the quality of the watch you purchased and that our service exceeded your expectations. We take immense pride in offering exceptional products at great value, and we are committed to ensuring our customers receive a smooth and enjoyable shopping experience from start to finish.
We also appreciate your mention of our fast and free shipping service, and we’re pleased that it added to your overall satisfaction. Rest assured, we remain dedicated to maintaining the highest standard of service and quality, and we look forward to the opportunity to serve you again in the future.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us at contact@ratiowatches.com. We are always here to help.
Thank you once again, and we look forward to welcoming you back soon!
Warm regards,
Sophie
Entire purchase was more than pleasant
Entire purchase was more than pleasant. I found Ratio through an ad for a Ratio Quest model which resonated with me immediately. After that entire experience was great; great price, quick delivery, high quality and an amazing customer support. No notes.
16 March 2026
Unprompted review
Reply from Ratiowatches
Dear Zlatan,
We would like to sincerely thank you for taking the time to share your feedback with us. We are thrilled to hear that your recent experience with us was so positive and that your entire purchase journey exceeded your expectations.
We are particularly glad that the Ratio Quest model resonated with you, and we're pleased to know that our pricing, delivery speed, product quality, and customer support met your needs. Your satisfaction is at the heart of everything we do, and it’s incredibly rewarding to hear that we succeeded in providing a seamless and enjoyable experience for you.
We remain dedicated to maintaining the highest level of service and quality, and we look forward to the privilege of serving you again in the future. Should you need any further assistance or have any questions, please don’t hesitate to reach out to us at contact@ratiowatches.com. We are always here to help.
Warm regards,
Sophie
I bought a field watch with green dial…
I bought a field watch with green dial from Ratio. I'm pleasantly surprised by the quality and looks. It's a fantastic watch because it is very versatile and has a sturdy built. I have not found any other watch that offers 100M water resistance, titanium case and sapphire glass at this price range. Simply superb. Keep up the good work. Plan to buy more from you .
5 March 2026
Unprompted review
Reply from Ratiowatches
Dear Suryakiran,
Thank you sincerely for taking the time to share your valuable feedback with us. We are absolutely thrilled to hear that your recent purchase of the field watch with the green dial from Ratio has exceeded your expectations. It brings us great joy to know that you are pleased with its quality, versatility, and sturdy build.
Your appreciation for the watch’s unique features, such as its 100M water resistance, titanium case, and sapphire glass, reaffirms our commitment to providing exceptional value and craftsmanship. We are truly delighted to know that you found such a fantastic combination of qualities at an accessible price point.
Ensuring that our customers enjoy a seamless and satisfying experience is at the heart of what we do, and your feedback motivates us to continue delivering the high standards we set for ourselves. We are honored by your words and excited about the possibility of serving you again in the future.
Should you have any further questions or require any assistance, please don’t hesitate to reach out to us at contact@ratiowatches.com. We are always here to assist you and look forward to your future purchases.
Best regards,
Sophie
I am thrilled with the overall quality…
I am thrilled with the overall quality and look of the Ratio dive watch I purchased (Freediver GMT 200M Arctic). It has the look, feel and finish of a watch 10 times the price, and the customer service and response was outstanding (given that I am in Canada and Ratio are in Singapore)! As a watch enthusiast I highly recommend Ratio watches.
9 March 2026
Unprompted review
Reply from Ratiowatches
Dear Bob,
We would like to extend our heartfelt thanks for sharing your feedback with us. We truly appreciate the time you took to express your thoughts.
We are absolutely delighted to hear that you are thrilled with the overall quality, design, and craftsmanship of your Ratio Freediver GMT 200M Arctic dive watch. It is incredibly rewarding to know that the watch exceeded your expectations in both look and feel, especially considering its premium finish. We're also pleased to hear that our customer service met your needs, even across the distance between Canada and Singapore. Your satisfaction is at the heart of everything we do.
We are committed to maintaining the highest standards of quality and service, and your positive experience reinforces our ongoing dedication to providing exceptional products and customer care. We look forward to the opportunity of serving you again in the future, and please remember, we are always here to assist you with any further questions or assistance you may need.
Should you require any help, or if you have any queries, feel free to reach out to us anytime at contact@ratiowatches.com. We are here to support you!
Best Regards,
Sally
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