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Rathbones - Edinburgh Reviews 76

TrustScore 5 out of 5

4.9

10 George Street, EH2 2PF Edinburgh, GB


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Rated 5 out of 5 stars

My wife and I have looked to Ross Middleton as our financial adviser over more than a dozen years, following him as his employing company has changed. We have always found him both helpful and well in... See more

Rated 5 out of 5 stars

I rang Stephen Hunter to get advice on my mother's estate. I felt like I was talking to a dear friend who has known my family over the years. He gave his opinion and it was so nice to hear that I am... See more

Rated 5 out of 5 stars

We have known Ross Middleton for a number of years through various companies and he came highly recommended by my parents. We feel reassured that we are in safe hands with Ross, Callum and Ellie at R... See more

Company replied

Rated 5 out of 5 stars

My family and I have known Alison Maillardet-O’Neill for a number of years now. Over that time, Alison has made a conscious effort to create a deep understanding of our family’s circumstances and prio... See more

Company replied


Company details

  1. Investment Service
  2. Financial Consultant
  3. Financial Planner
  4. Investment Company
  5. Stock Broker

Written by the company

Rathbones provide individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth.

Our services

Written by the company

Investment Management
We offer extensive investment management services that are built around you, your future goals and your values. Our starting point is to discuss your individual investment needs and develop a personal investment plan for you.
Financial Planning
Financial planning can help you organise your finances so you can make the most of your money. We start by getting to know you and your current and long-term needs as well as any personal goals. Using this information, we will work with you to create clear and precise financial objectives to work towards, aiming to reduce complexity and help you focus on what matters to you.
Asset Management
Rathbones Asset Management is the fund management division of Rathbones Group, which offers a range of actively managed funds covering variety of asset classes to meet your capital growth and income requirements.
Family Office, Trust and Tax Services
We offer a range of corporate trustee, corporate executorship, trust advisory, inheritance tax and succession planning, tax planning, and private philanthropy services.
Offshore Investment Management
Based in both Guernsey and Jersey, we cater for the investment needs of individuals and families, charities and professional advisers who are looking for offshore investment management.
Ethical and Sustainable Investment
For over 20 years, our Greenbank team has been at the forefront of creating bespoke ethical, and sustainable portfolios for our clients.
Personal Injury and Court of Protection
Our dedicated personal injury (PI) and Court of Protection (COP) team works closely with clients, deputies, trustees and families to help meet their current and future needs.

Contact info

  • 10 George Street, EH2 2PF, Edinburgh, United Kingdom

  • 0131 228 7490

4.9

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

Estate advice

I rang Stephen Hunter to get advice on my mother's estate. I felt like I was talking to a dear friend who has known my family over the years. He gave his opinion and it was so nice to hear that I am doing ok with everything and to keep going. Sometimes a friendly voice giving reassurance is just what is needed

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Many years with Ross Middleton

My wife and I have looked to Ross Middleton as our financial adviser over more than a dozen years, following him as his employing company has changed. We have always found him both helpful and well informed and reassured by his memory of such issues as my health. Each year we are clear about our financial position and happy that we have agreed our concerns and expectations for the management of our funds over the coming year.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful service at Rathbones

My family and I have known Alison Maillardet-O’Neill for a number of years now. Over that time, Alison has made a conscious effort to create a deep understanding of our family’s circumstances and priorities. She is professional, attentive, and highly communicative. She is always willing to explain things in greater detail, answer any questions, and make sure we feel informed and comfortable with every decision. What stands out most is her genuine commitment to acting in our best interest. Having that level of trust and continuity means a great deal. It gives real confidence and peace of mind that things are being managed carefully and thoughtfully. I would highly recommend Alison and her Rathbones team!

27 April 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Kathryn,

Thank you for your thoughtful review. We're pleased to hear how well Alison has supported your family over the years, taking the time to understand your circumstances and priorities. It's great to know that her clear communication, attentiveness and commitment to acting in your best interests have given you confidence and reassurance. We really appreciate your trust in Alison and the wider Rathbones team - they will be delighted to hear your feedback!

Best wishes,
Abbey

Rated 5 out of 5 stars

Rathbones Experience to Date

I've found everyone I have dealt with at Rathbones - be it fund manager, admin, IT support - to be polite, professional and reliable. A big plus point for me is that, should follow-ups be required, I am kept up-to-date on their progress. I deal mainly with Iain Curríe and his team and I have always had the impression that they have time not only to answer my queries, but also to offer advice as to a possible alternative approach. I also particularly appreciated help recently with a couple of technical issues (one docusign, one login).

16 April 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Mrs Ruthven,

Thank you for your kind feedback. We're pleased to hear that your experience across the Rathbones team - from investment management to administration and IT support - has been consistently professional and reliable. It's great to know that follow-ups have been handled clearly and that you've felt informed throughout. I'm also glad that Iain and his team have taken the time not only to answer queries, but to discuss alternative approaches when helpful, and that the recent technical support was resolved smoothly. We really appreciate you taking the time to share your experience.

Best wishes,
Abbey

Rated 5 out of 5 stars

We have known Ross Middleton for a…

We have known Ross Middleton for a number of years through various companies and he came highly recommended by my parents.
We feel reassured that we are in safe hands with Ross, Callum and Ellie at Rathbones Edinburgh. Everything is explained in a clear and concise way. We always leave feeling calm and confident in our decisions. Lesley & Alan Watson

17 April 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Lesley,

Thank you for taking the time to leave your kind feedback. We're pleased to hear that Ross, Callum and Ellie have continued to provide clear, thoughtful guidance that leaves you feeling calm and confident in your decisions. It's great to know the long-standing recommendation from your family has been met with a service that feels reassuring and supportive.

Best wishes,
Abbey

Rated 5 out of 5 stars

Excellent service from Rathbones

We have known Keith MacKeinzie for many years and have had regular face to face and online reviews with him. We find these meeting extremely useful. It is also always reassuring to know that our investments are well looked after and are performing well.

1 April 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Martin,

Thank you for your kind feedback. We're delighted to hear that your regular meetings with Keith have been so helpful, and that both the face-to-face and online reviews provide reassurance. It's great to know you feel confident that your investments are well looked after, and we appreciate you taking the time to share your experience.

Best wishes,
Abbey

Rated 5 out of 5 stars

Paul Mefford, Rathbones

As Independent Financial Advisers, we have worked with Paul Mefford from the Rathbones (formerly Investec Wealth & Investment) Edinburgh office for many years. Paul has always gone above and beyond with the advice and service he provides and is well respected and trusted by all our mutual clients. In his absence, his colleagues Ciaran Liddy and Vivienne Murdoch provide an equally efficient service.

2 April 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Jim,

Thank you for your kind feedback. We're pleased to hear that Paul has consistently gone above and beyond in the advice and service he provides, and that he is so well regarded by you and your mutual clients. It's also great to know that Ciaran and Vivienne continue to deliver the same high standard of support in his absence. We very much appreciate your trust in Rathbones.

Best wishes,
Abbey

Rated 5 out of 5 stars

Rathbones Edinburgh and Ross Middleton

We have been a client of Ross Middleton for over 15 years, initially with Murray Investment Management and now with Rathbones. Throughout this period, Ross has provided excellent impartial advice and his dependability is unquestionable. Ross makes himself available to discuss any ongoing needs or queries that we may have and is very friendly during face to face discussions. Over the years we have placed a lot of trust in Ross to ensure that our investments are placed in the most advantageous financial areas. We would recommend Ross

1 April 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Customer,

Thank you for your kind feedback. We're pleased to hear about your long-standing relationship with Ross and the confidence you place in his impartial guidance and dependability. It's great to know that his availability, friendly approach, and consistent support have helped ensure your investments are managed in line with your needs. We very much appreciate your recommendation.

Kind regards,
Abbey

Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with Rathbones’ Edinburgh office and truly appreciate the consistent friendliness and professionalism from Ross, Ellie Schwemm, and Callum Hunter.

1 April 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Lu,

Thank you for your kind review. We're pleased to hear that your experience with the Edinburgh office has been so positive, and that the consistent friendliness and professionalism of Ross, Ellie and Callum have stood out. It's great to know you've felt well supported, and we really appreciate you taking the time to share your feedback.

Best wishes,
Abbey

Rated 5 out of 5 stars

Rathbones

I visited Rathbones in Edinburgh and met with Keith MacKenzie. I was accompanied by my eldest son who is an executor of my will. The objective was to review the performance of my Rathbones investment and familiarise both with my portfolio. We were treated hospitably and were in receipt of a number of useful observations and suggestions. Further, a request for some specialised research was dealt with in a professional and timely manner. A very productive meeting.

28 January 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Richard,

Thank you for your feedback. We're pleased to hear that your meeting with Keith was productive and that you and your son felt well supported throughout. It's great to know that the review of your portfolio, the observations shared and the follow-up research were handled in a clear, professional and timely way. We really appreciate you taking the time to share your experience.

Best wishes,
Abbey

Rated 5 out of 5 stars

Rathbones Edinburgh and Ross Middleton

I've known Ross Middleton for many years through various firms and when he and his team moved to Rathbones I had no hesitation but to stay with him. He is very grounded and and provides commentary and advice in easily understandable straight forward terms. In the event that he's not available at any time, I may end up speaking to one of the equally helpful Investment team members. Recommended.

19 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Diarmid,

Thank you for taking the time to share your kind feedback. We're pleased to hear about your long-standing relationship with Ross and that his clear, straightforward advice has continued to give you confidence over the years. It's also good to know that the wider investment team has been equally helpful when needed. We really appreciate your recommendation!

Best wishes,
Abbey

Rated 5 out of 5 stars

We are always warmly welcomed by Ross…

We are always warmly welcomed by Ross and his team at Rathbones
Over the years he has got to know us and how we approach our investments
We feel very secure that our values are shared and understood

23 February 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Customer,

Thank you for your kind feedback. We're pleased to hear that you feel so well supported by Ross and his team, and that the time taken to understand your approach to investing has given you confidence and reassurance. It's great to know your values are shared and understood, and we really appreciate your comments.

Kind regards,
Abbey

Rated 5 out of 5 stars

I've been dealing with Ross for many…

I've been dealing with Ross for many many years now & coudldn't feel safer with him. Reliable & there if you need him.

27 March 2025
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Anon,

Thank you for your kind feedback. We're pleased to hear about your long-standing relationship with Ross and that his reliability and support have given you such confidence and peace of mind. It's great to know you feel well looked after, and we very much appreciate your comments.

Best wishes,
Abbey

Rated 5 out of 5 stars

Prompt and professional service

Prompt and professional service with good communication.

26 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Sam,

Thank you for your feedback. We're pleased to hear that you've found the service prompt and professional, with clear and effective communication. Providing reliable support and keeping clients well informed is very important to us, and we appreciate you taking the time to share your experience.

Kind regards,
Abbey

Rated 5 out of 5 stars

Prompt professional service

Very prompt, professional, friendly and helpful wealth and investment service - as always.
I have known Ross Middleton, a senior member of this team, for many years and welcome his support and advice, which is always considered and well explained. It is good having continuity with a known person and team when making financial decisions, short and longer term.
To be recommended.

24 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Katie,

Thank you for your feedback. We're pleased to hear that you continue to receive prompt, professional and friendly service, and that Ross' considered advice and clear explanations have been so valuable. It's great to know that continuity and long-standing relationships have supported your confidence in both short and long-term financial decisions. Ross will be delighted with your feedback!

Best wishes,
Abbey

Rated 5 out of 5 stars

Professional and approachable

As the appointed LPA for my elderly parents, I’ve had extensive dealings with Euan MacDonald at Rathbones, and I’ve been extremely impressed with the level of service provided.

Managing financial matters on behalf of elderly relatives can be complex and, at times, quite stressful. Euan has consistently been patient, approachable, and highly knowledgeable, taking the time to explain options clearly and ensure I fully understand each decision. Nothing has ever felt rushed, and no question has been too small.

What stands out most is his willingness to go the extra mile. Whether it’s responding promptly to queries, providing thoughtful guidance tailored to my parents’ circumstances, or simply offering reassurance when needed, his support has made a significant difference.

I feel confident that my parents’ finances are in safe hands, and I would not hesitate to recommend Rathbones based on my experience.

25 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Mrs Long,

Thank you for sharing your experience. We're pleased to hear that Euan has provided such patient, clear, and supportive guidance while helping you manage your parents' finances. It's great to know that his considered approach, responsiveness, and willingness to go the extra mile have helped ease what can be a challenging responsibility. We appreciate your trust and recommendation.

Best wishes,
Abbey

Rated 5 out of 5 stars

A really interesting and interactive…

A really interesting and interactive session on investing in the defence industry/stocks as a charity. Good slides and good questions and answers

18 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Duncan,

Thank you for your feedback. We're pleased to hear that you found the session engaging and informative, and that the slides and discussion helped bring clarity to a complex area of investing. It's great to know the questions and answers were useful, and we appreciate you taking the time to share your thoughts.

Best wishes,
Abbey

Rated 5 out of 5 stars

Very good financial advice

Very good financial advice, and my advisor, Keith MacKenzie, is both highly informed and a pleasure to work with.

10 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Kindred,

Thank you for your feedback. We're pleased to hear that you've found the advice provided to be clear and valuable, and that working with Keith has been such a positive experience. It's great to know his knowledge and approachability have supported you so well.

Best wishes,
Abbey

Rated 5 out of 5 stars

First Class Customer Service

The team at Rathbones and in particular Douglas Spence and Hector Falconer provide us with exceptional customer service and advice in managing our financial portfolio. The suppport and guidance they provide during some very difficult and trying economic and financial climates has proved invaluable during recent years. I would have no hesitance in recommending the team at Rathbones, they provide a first class personal service.

19 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Customer,

Thank you for your kind feedback. We're pleased to hear that Douglas, Hector, and the wider team have provided such strong support, particularly through challenging economic conditions. It's great to know that their guidance and personal approach have proved valuable in managing your portfolio. Douglas and Hector will be delighted to hear your feedback!

Kind regards,
Abbey

Rated 5 out of 5 stars

Highly recommended

I've been a client of Douglas Spence since his Investec days and now with Rathbones. I trust Douglas' recommendations implicitly and have no difficulty in recommending him and his team.

19 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Mary,

Thank you for your kind review. We're pleased to hear about your long-standing relationship with Douglas and the confidence you have in his recommendations. It's great to know that the trust and service provided by Douglas and his team have continued through to Rathbones, and we very much appreciate your recommendation.

Best wishes,
Abbey

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