RARE-ROMANCE™ Reviews 278

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their comfort, unique style, and overall quality. Many appreciate the durability of items, with some mentioning that the stainless steel holds up well even with continuous wear. The delivery service is also frequently praised for being fast and efficient, with items arriving well-packaged. However, some customers experienced issues with product quality, noting visible scratches on new items or concerns about the security of certain jewelry components. There were also instances where people reported not receiving their items or experiencing significant delays in delivery, despite paying for expedited shipping.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the good quality of... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of jewelry, its durability,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of shipping, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was easy to navigate and the updates I got on my order were really beneficial. When the chain arrived I was pleased with how light yet durable it is, other chains weigh on my neck througho... See more

Rated 5 out of 5 stars

Fast shipping, well packaged. Quality of the item is nice, but not perfect. It looks great tho!! I only wish the links/hoops were soldered for extra safety, open hoops can easily get snugged in clothe... See more

Rated 5 out of 5 stars

Website is and has always been straightforward to use and shipping is quick. I purchased their dagger earrings in 2022 and now cross heart hoops(the pair options)? Some time ago for sure, but one of... See more

Rated 5 out of 5 stars

Chain feels heavy and of good quality, I love the easy clasp mechanism. Will definitely make more purchases in the future! Thank you!


Company details

  1. Jewelry Designer
  2. Jewelry Store

Written by the company

RARE-ROMANCE™ is a luxury fashion jewelry & accessory brand designed and engineered in New York, NY. Redefining modern, timeless statement jewelry featuring a mix of gothique and industrial details.


Contact info

4.0

Great

TrustScore 4 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adjustable Fit

This chain has an interesting connector, but maybe I've just never seen it before because I'm so new to jewelry. The Cuban links are very stylish.

1 December 2023
Rated 5 out of 5 stars

NOICE!!!

I saw an add for Rare-Romance on Instagram and fell in love with the large lighting bolt earrings. It’s hard to find good quality alternative jewelry and I’m so happy I stumbled upon Rare-Romance! They’re pretty large on me which is to be expected because I’m a little lady. It doesn’t bother me anyway because I love statement earrings. They do have some weight to them, so I’m worried about them stretching out my earlobes. They’re surprisingly quite sharp, it poked a hole in my skin. Which is a plus for me because now I have inconspicuous self-defense weapons on hand.
All in all, I’m very satisfied with my purchase and will definitely buy from them again.

Also, even if you order just earrings you will still get a free ring sizer, which is awesome because I’ve been on the fence about some rings and now I feel more confident in purchasing them.

3 November 2023
Rated 1 out of 5 stars

They do remove bad reviews on website

They do remove bad reviews on their website.

Avoid their cuffs at all cost, I wear cuffs all the time and have never lost a piece. Their cuffs are horrible and fall off when I turn my head. Lost it first time wearing outside of home (at home it was easy to find it)

9 August 2023
Unprompted review
Rated 5 out of 5 stars

This is artistry!

Outstanding because anytime I had a question I emailed your contact email and got a quick response in a day or two! Also your jewelry is excellent quality and I can't wait to purchase more!

3 July 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look