I was having trouble logging in with Filezilla. Thanks to Sergey, who found the problem with my password. He spotted the typo, thanks again. You're super responsive. I'm writing with Google Translate... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ran into an issue where I entered my email incorrectly. Support was able to securely and most importantly PRIVATELY help me resolve the issue. Went above and beyond by adding time for the time I lost... See more
Company replied
I've been using the service for several months. Everything was great. Today, I encountered some difficulties. I contacted support, and they helped me very quickly. They practically didn't require any... See more
Company replied
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... See more
Company replied
Company details
Written by the company
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Contact info
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4.3
Excellent
376 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
seedbox you kan trust…
grate support you kan trust you get the help you need
15 November 2023
Unprompted review
Reply from RapidSeedbox
Thank you for your positive feedback! We’re happy to hear that you trust our support and find it helpful.
Rarely Takes More than One Response from Support to Resolve Issue
To sum it up quickly - I've contacted Support with multiple questions over the last year or so having to do with different configurations on my seedbox.
I cannot remember a single time where the issue wasn't resolved within one or two responses from Seedbox Support. Efficient and friendly help.
11 August 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your continued trust in our support! We’re pleased to hear that we’ve been able to resolve your issues efficiently and effectively.
Friendly and over the clock support!
Friendly and over the clock support!
Got my IPv6 subnet in under 10 minutes. Without KYC bses, LOA instantly provided after the payment was succeded. Recommend!
7 August 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We’re delighted to hear you enjoyed our quick and hassle-free service. Your recommendation means a lot to us. If you need anything else, our team is always here to help!
Best seedbox service ever
I try it very much servers for seedbox in my last 20 years, and this was the best service by far.
I could only recomend for enyone.
8 August 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your high praise! We’re thrilled to be your top choice after 20 years of experience. Your recommendation means a lot to us.
Sergey is the man
The RapidSeedbox support team always sets a high bar.
Sergey was very patient and professional with my request. Thank you Sergey!
5 August 2024
Unprompted review
Reply from RapidSeedbox
We’re glad to hear about your positive experience with Sergey and our support team. Thank you for your kind words and for choosing RapidSeedbox!
I updated the OS and was having some…
I updated the OS and was having some applications issues. The support team resolved them immediately.
29 July 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your review! We're glad our support team could resolve your application issues promptly. Your satisfaction is our priority! 🌟
support exprince
very easy to follow instructions and also helped fix a few issues that i was not aware of.
29 July 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your feedback! We’re glad our instructions were helpful and that we could resolve those hidden issues for you. 😊
fast support that solved my issue!
23 July 2024
Unprompted review
Reply from RapidSeedbox
Thanks for the review! We’re happy our fast support could solve your issue. 🚀
the issue was solved quickly and…
the issue was solved quickly and explained thoroughly
20 July 2024
Unprompted review
Reply from RapidSeedbox
We appreciate your review! It’s great to hear the issue was resolved quickly and clearly explained. 👍
It is a great way of storing and…
It is a great way of storing and streaming your favorite movies and TV shows. Without taking up space on your computer. You can connect to it anywhere you have wifi. Using Kodi or Plex you can stream your shows.
9 July 2024
Unprompted review
Reply from RapidSeedbox
Thank you! We’re delighted you enjoy storing and streaming your favorite content with us anywhere, anytime. 🎥📺
Very quick to resolve my issue
Very quick to resolve my issue. Service is great. High value for the $
28 June 2024
Unprompted review
Reply from RapidSeedbox
“Thank you for your feedback! We’re glad we could quickly resolve your issue. Your satisfaction is our priority, and we appreciate your praise”
Excellent customer service!!
They have the greatest customer service when it comes to needing some help with an issue! They were able to help me figure out why something wasn't working properly, and it was resolved quite quickly. Highly recommend them!
28 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! I truly appreciate your feedback. Our team is committed to providing excellent service, and I'm glad we could assist you promptly. If you have any further questions or need additional help, feel free to reach out.
Exceptional Service and Unmatched Support!
I've been using RapidSeedbox for my rental needs and I am thoroughly impressed by their outstanding service and professionalism. From the moment I reached out, their team was not only responsive but also extremely knowledgeable, providing clear and helpful guidance every step of the way.
Their flexibility in offering solutions, such as accommodating requests for IP ranges with specific geographical settings, demonstrates a commitment to customer satisfaction that is rare in the industry. Furthermore, their willingness to handle complex network configurations and provide essential documents like the Letter of Authorization showcases their expertise and readiness to go the extra mile for their clients.
The performance and reliability of their service have exceeded my expectations, making my operations smoother and more efficient. I am truly grateful for their support and highly recommend RapidSeedbox to anyone looking for top-notch server solutions.
Thank you, RapidSeedbox, for your exceptional service!
28 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words and detailed feedback! We're thrilled to hear that our service and support have met your expectations. Our team strives to provide top-notch solutions and go the extra mile for our clients, so your appreciation means a lot to us. We're glad to be a part of your operations and look forward to continuing to support your needs. Thanks again for recommending RapidSeedbox! 🌐💪🏻
Rapid response from help desk - 10/10
RapidSeedbox is easy to use, intuitive and has great help files and information provided. Best of all though, when there IS a problem I can't resolve I can jump on the chat window and someone answers within minutes (thanks Sergey!). Keep up the good work!
25 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your wonderful review! We're thrilled to hear that you find RapidSeedbox easy to use and our support team is helpful. We'll pass your thanks on to Sergey. We appreciate your feedback and are here to help whenever you need us! Keep enjoying our service!
Very fast support and very good support…
Very fast support and very good support ^^!
20 June 2024
Unprompted review
Reply from RapidSeedbox
We genuinely appreciate your feedback and are committed to consistently delivering exceptional services and support. 🌐
very responsive and overall very good seedbox provider
the seedbox pricing is very competitive so highly suggest rapidseedbox.
the customer service was very quick and attentive. mike (milorad) was one of the customer support who was very attentive and understanding.
super speeds, good responsive apps! amazing seedboxes and will be using them through out. make sure to make use of their discount codes! :)
13 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your detailed and positive review! We're glad to hear that you find our pricing competitive and our service quick and attentive. Mike (Milorad) will be thrilled to hear your praise. It's great to know you're enjoying the super speeds and responsive apps. We appreciate your recommendation and look forward to continuing to serve you. Don't hesitate to reach out if you need anything else, and happy seeding! 🌱💪🏻
Great service and the customer service
Great service and the customer service is the best I have ever had the pleasure of dealing with . I highly recommend this company
9 June 2024
Unprompted review
Reply from RapidSeedbox
We sincerely appreciate your kind words and recommendation! It's fantastic to know that our customer service left such a positive impression. We're committed to providing the best possible experience for our customers. If there's anything else we can do for you, please don't hesitate to contact us. Thank you for choosing us! 💪🏻🌱
My problem with a service got fixed…
My problem with a service got fixed efficiently and quickly.
6 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you for sharing your experience! We're thrilled to hear that your issue was resolved efficiently and quickly. Our team strives to provide prompt and effective solutions to all our customers. 🎊
Amazing service
Amazing service. The Seedbox is perhaps a bit above the average in terms of pricing but in return you get awesome costumer service. Thank you so much to Mike.
4 June 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your wonderful review! We’re thrilled to hear that you find our service amazing and that our customer service has left a positive impression on you. At Rapidseedbox, we strive to provide top-notch service and support, and it’s great to see that our efforts are appreciated.
We understand that pricing is an important factor, and we believe in offering value that goes beyond just the cost. Your satisfaction and the quality of service you receive are our top priorities. I’ll make sure to pass on your kind words to Mike – he’ll be delighted to know his efforts made a difference.
If you have any more feedback or need further assistance, please don’t hesitate to reach out. Thank you for being a valued customer and for choosing Rapidseedbox.
Excellent Customer Service
Excellent Customer Service, Fast speeds, never had any problems, been subscribed for 7yrs.
29 May 2024
Unprompted review
Reply from RapidSeedbox
Thank you so much for your kind words and for being a loyal customer for the past 7 years! 🌟 We’re thrilled to hear that you’ve consistently enjoyed our excellent customer service and fast speeds. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to keep striving for excellence.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.