Customer support has always been amazing. Pricing is decent, only drawback is upgrading or changing plans, then you need to either move the data yourself, or nuke the data you have and start over. Not... See more
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RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Reply from RapidSeedbox
I've been using seedbox for months and I've confirmed that this service is extremely reliable, stable and fast. And customer service is very very friendly. I converted my monthly contract into an annual contract, and I signed one additional seedbox.

Reply from RapidSeedbox

Reply from RapidSeedbox
He was friendly and helped me work through my issues. Very attentive.

Reply from RapidSeedbox
I've been with RapidSeedbox for 6 years and I can't say enough good things about them. The service is rock solid and super fast.
But what really stands out is their support. These guys get back to you so fast. Anytime I've had an issue or question, they've sorted it out in no time.
If you're looking for a seedbox, don't hesitate. I can't recommend RapidSeedbox enough. I'm a super happy customer and plan to stay one for years to come!

Reply from RapidSeedbox
Everything just works. I was up and running very quickly. All applications worked seamlessly together.

Reply from RapidSeedbox
I've worked with RapidSeedbox for more than 5 years. Aside from their slow weekend support, everything is perfect. I highly recommend their services.

Reply from RapidSeedbox
Agents offer non apologies. They also give mixed information - and their refund policy is very much not 'no questions asked' they ask you if you want a discount at the very least, and if you dont reply, they continue to bill you. This is assuming you even can reach them by email. I'm still fighting for my money back 5 months after

Reply from RapidSeedbox
Milorad on chat support was fantastic. Had two problems, both resolved in a matter of minutes

Reply from RapidSeedbox
I really like this company. They offers really quality services with IPv4/IPv6 rental. They won't forget about route6 object or ROA, they will fastly send LOA document. You can ask them to made geoip updates in their geofeed.
Support is 5 stars, they works excellent and reply very fast.
This service has easily surpassed my expectations. I was initially nervous about adding another monthly bill but now I just regret not doing so a long ways back. Would highly recommend.
expensive seedbox not worth what you get and bad support especially Drogan guy very rude, not recommended
The seedbox itself works, but their email spam is beyond horrible. They're literally the only company I know doing it.
They send you lots of emails with the sender for example being "Dragan from RapidSeedbox". In the body of the email, the name of the sender is different (for example, it says "This is Alin from RapidSeedbox.com 👋"). The emails then say "I'm available to help you with any challenge you have using your service. Your satisfaction is our top priority". I asked them to stop spamming me and didn't receive any reply, and the spam continued.
Guess my satisfaction is not a priority at all.
I had a technical challenge but not a show stopper. Despite the chat stating there will be human support on Monday, I immediately got a response from an employee on Saturday who went all the way to help me out. He communicated professionally and certainly showed technical skills. Although the issue at hand was not solved per se, he tried all he could and did not want to leave me hanging. Dragan, five stars for you!
Really impressive and user-friendly Dashboard and features!
Had a slight problem that ended up solved real quick through customer chat.
The RapidSeedbox team is super friendly and informative, totally recommended Seedbox provider!
Any time I need support, the reps are kind and helpful. They have never failed to fix an issue.
Got the help I needed quickly and they seemed to really care
This is a great set it and forget solution for me. It works so well that many times I forget I have it running. It just does exactly what I need it to do at the exact time. Customer service is AMAZING! Thanks Matt.
I had just ordered a new seedbox, and soon realized I mistakenly ordered the wrong one. Contacted support and spoke to 'Dragan'. He was very helpful in getting everything fixed / sorted out! He explained everything in detail and I'm happy things are working great now.
Love the whole layout and the ability to easily get around for what I'm looking for. Coming from my old seedbox, this is sooo much better. Very pleased.
Getting into using seedbox wasn't particularly hard (and I'm new to this), however I've later faced some problems, which were quickly solved with the help of support team. The service is nice and actively trying to help you if you're new like me, the support team is quick to respond and help with everything you need, it provides several plans that would fit you best, and the price is relatively cheap compared to other services too.
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