Rakuten.co.uk Reviews 

The app is fantastic and getting cash back is good.

Very easy to use the app. Also being updated about cashback.

Easy to do and get rewarded!😊

Pretty happy with the tool , but user experience can be made better .

Great way to earn cashback. Payments are super quick, they say 3 to 7 days but always receive the next day.

Soon as I contacted customer services so quick to sort out made it a pleasant experience from start to finish so happy with there service thank you !

I previously given a positve review, however someone has complety erased my account in rakutan from the system, amd created a new US based rakutan account in my phone, when i saw that my payment is not received i sent them screenshots of my original account and asked them to help me recover but they are not helping instead i have not received anything and lost my orignial account, they are useless
Update on above review
So when I had written the above review, I had literally didn't receive my two payments. So I went to check my rakuten account when I checked it showed money was sent to PayPal but when I tried to open individual transactions where payment was made to see the details and to report that I have not received it I took me to my account where it showed a strange account in US dollars and no details of my previous account. I reported this, the representative from the US said you are using rakuten US, not UK,so contact rakuten UK, even though I had been using the same app that I used ever since I made rakuten account and started receiving my cashback. So to recover my original account I tried to delete that US account which was on one side showing my original transaction that I always made with rakuten but when I will go to account details and transaction details it showed US account, which was very confusing when I didn't made any change into it. After failed attempts to recover the account even though installing rakuten UK, I tried to delete that US account and tried to log back into my original account which was unsuccessful ever since. Now if I want to talk to any rakuten representative, no matter if try from UK website or from rakuten app, it never lets me go to rakuten team to send them screenshots of my original account and ask me to recover it, it always takes me to a screen where it says your account is deleted. I can make a video of this and send this to you guys to prove what I am saying.
Now I will talk about payment, after doing the above failed attempts, I went to PayPal to check I have received the money, I found out that someone has changed my email address on my PayPal and put it wrong way, now it is asking me to verify it. When I try to verify it, it won't let me because someone had put it wrong. I tried to contact PayPal, it didn't work, because we have poor signals in area, I tried to change and gave another of my email address to complete the verification process which was successful but no details of any money received, only my other past transactions. Surprise I had lost ability to login through my original PayPal email, because system said someone else is using it now. Tired I left it because I can not do anything about changes that I have not made into my accounts and now system was not working if tried to correct them.
One day I tried again through my original PayPal email address, it logged in and worked and it showed last two payments from rakuten of around £12 something.
But unfortunately I still can't recover my original rakuten account on my device or not even on website
Rakuten has said your original account is there, but it never works on my phone, through any attempts, it always says your account is deleted, unless I make a new account, which I do not need now, or if any of the rakuten team is reading this, they should send me a link to my original account and help me recover it.
Thank you

Rakuten gives a very seamless and easy way of earning cashback. I love the browser integration that it has and it is very easy to use on Firefox browsers. The user interface on both the website and the app is sleek and intuitive and actually helps to enjoy the shopping experience. Kudos.

Hello all, been using RAKUTEN for almost a year now, and they are superb, every request rectified, genuine cash back, ive had over £200 now, I cant recommend them enough, no con, straight up genuine!!!!HIGHLY RECOMMENDED, from a very satisfied customer!!!!!

I like tht you are given the choice to use the cashback option every time

Woooo really wonderful page and true payment.

"Great to get Cashback and get discount codes for brands you love! Very easy to use, love the app experience. The browser extension notifies you about
websites with Cashback."

I got paid my money today and I'm so happy. It's easy to use and navigate. Instant cash back rewards.

Great cashback site with offers you can’t get anywhere else

Great cashback app. My earnings were automatically transferred to my PayPal. No need to claim or wait.

Puts Top Cash Back to shame! Within 2 weeks I had earned and been paid nearly £20! It takes months with Top Cash Back and most transactions are declined! I’ll be sticking with Rakuten!

There are a lot of brands offers cashback for me, I love it.