Raisin U.S. Reviews 896

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 310 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the helpfulness, knowledge, and patience of the staff. Many people appreciate the ease of opening an account, making deposits and withdrawals, and the overall convenience and simplicity of the platform. Reviewers also value the variety of financial institutions and high-yield options available. However, some customers encountered difficulties with payments, particularly when trying to withdraw funds or change external bank accounts, describing these processes as frustrating and time-consuming. A few people also mentioned issues with the user experience, such as login problems or confusion regarding account setup and promotional offers.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and knowledge... See more

Staff

Customers consistently note positive experiences with staff, highlighting their patience, helpfulness, and... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers found it easy to transfer money in and out... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the high quality and efficiency of the service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For the most part was good, not being able to do all transactions via the app is a problem because getting hold of a person can be difficult. Once you reach them, they’re very helpful.

Company replied

Rated 4 out of 5 stars

I'm new to this site and I will give it a try. I find this site to be a great alternative to investing. The interest rates that this site offers are much higher. Below are just 2 of my person... See more

Company replied

Rated 5 out of 5 stars

We were searching for a better place to put our money than in our bank savings account where it was doing hardly any growing. But we wanted to be able to access it if we needed it for an emergency or... See more

Company replied

Rated 5 out of 5 stars

I appreciate the ease of browsing for various CDs and savings accounts with the best rates in one place. Opening an account is simple; deposits and withdrawals are easy. I also receive email updates o... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

896 reviews

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Rated 5 out of 5 stars

Great Company for the People who have a lot of Cash Savings

The website, the interest rates, and the services are all great. I have been their depositor since February 2022 when it was operated under the name of SaveBetter.com. I already decided to be their forever customer until the day I stop breathing because this company saves me a lot of time and makes my life much easier. If you want to learn more about my past experience, please read my previous reviews.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for having Alistair Wood

Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how to move about your platform with a bit more comfort. I am new to saving or making any kind of interest and it has been a fun and scary ride... Thank you for showing me how to generate a decent gain without stock market gimmicks. You are making it possible for everyone to learn and grow. Thank you again, Marty

13 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We are so happy to hear that our team was able to share valuable knowledge with you. It is wonderful to know that you found the session helpful in navigating our platform and learning about generating gains. We appreciate your kind words and thank you for your feedback.

Rated 5 out of 5 stars

very helpful support call

The conversation was helpful, polite, and informative without being absurdly chatty.

13 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're glad to hear our conversation was helpful and informative for you. We appreciate your positive feedback.

Rated 4 out of 5 stars

Easy to navigate

Easy to navigate, interface could use more features

8 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're glad you found it easy to navigate! We appreciate your feedback on features.

Rated 5 out of 5 stars

Excellent company

Whenever I call, which is often, all customer service Representatives are courteous, knowledgeable, patient, and are able to resolve my problem with the first call

8 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We are so glad to hear that our customer service team consistently provides you with excellent support and resolves your concerns efficiently. Thank you for your kind words!

Rated 5 out of 5 stars

Customer service

I had to contact Raisin twice. The second time because I couldn't remember what the representative the first time told me. Both representatives were very helpful and knowledgeable. They were very patient in helping me with my questions. I would recommend Raisin.

11 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We are so glad to hear our representatives were helpful and knowledgeable during your interactions. We appreciate you recommending us!

Rated 5 out of 5 stars

Customer Service Chat

I chatted with a customer service representative on the Raisin platform. The agent was very helpful. She answered all of my questions regarding a bonus that Raisin was offering for a deposit of new money. Agents have always been very helpful, knowledgeable and polite when I have had questions or concerns.

28 April 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that our agent was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience with our customer service. It's great to know that we could answer your questions!

Rated 5 out of 5 stars

Answered all my questions

Answered all my questions. They were patient with me and helped me understand what I needed to do.

4 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that we answered all your questions and provided you with the support you needed. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Raisin is simple, consistent, and their staff are great!

I love using Raisin for my investments. I could spend a lot of time in the stock market and perhaps make more money overall, but then I would have to deal with gains and losses and have a more complicated tax return. Raisin lets me choose my high yield savings and/or CD account options and watch my money grow at a reasonable and guaranteed rate. No muss, no fuss. It is easy to transfer money in and out of accounts and there are no fees while you get top-tier earnings. This truly is a platform made for those who don't want to settle for meager bank interest, but also don't want the complication of the stock market. I could not be more pleased. At the end of the year you get a 1099-INT to add to your tax return. As simple as it gets!

4 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find our platform a simple way to grow your money at a guaranteed rate, without stock market complexities. We appreciate your feedback.

Rated 5 out of 5 stars

Engaged and Insightful

My experience working with Venko was phenomenal! He had a professional demeanor and provided concise instructions to help resolve my issue. He was also able to explain in depth each part of the process. I couldn't speak higher about the quality of the service I received!

6 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you had a phenomenal experience! We appreciate your highlighting the professional demeanor and concise instructions that helped resolve your issue. Thank you for your positive feedback on the quality of service.

Rated 5 out of 5 stars

Security Concerns Taken Seriously

I needed to make a security change to my account, and it was handled promptly and professionally while ensuring that I felt protected.

4 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that the security change to your account was handled promptly and professionally. We appreciate you feeling protected and thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent customer service

I received a quick response and resolution of my issue

5 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that your issue was resolved quickly. Thank you for sharing your positive experience with us; we appreciate it.

Rated 3 out of 5 stars

i am BIT CONCERNED THAT I GOT AN EMAIL…

i am BIT CONCERNED THAT I GOT AN EMAIL WITH THE AMOUNT OF INTEREST FOR MARCH in my april statement? and not my april interest amount.

4 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We appreciate you bringing this to our attention. We recognize your concern about receiving March's interest information in your April statement, and we will look into this matter.

Rated 5 out of 5 stars

Offering the highest interest on Savings and CDs

Offering the highest interest on savings accounts and CDs that I've found anywhere.
I prefer Raisin versus the market for a guaranteed return instead of the volatility of the stock market.
The app is very user friendly and convenient.

5 May 2026
Unprompted review
Raisin U.S. logo

Reply from Raisin U.S.

We're happy to hear that you find our rates to be the highest and that our app is user-friendly and convenient. We appreciate you choosing us for guaranteed returns over market volatility and for sharing your positive experience.

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