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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent craftsmanship, high-quality fabrics, and beautiful designs that make them feel stylish and confident. Many appreciate the accurate sizing advice and the seamless ordering process, often noting the quick and efficient delivery service. The customer service team is frequently commended for their helpfulness, patience, and outstanding support, especially during exchanges or sizing adjustments. However, some customers were not happy with their experience, citing issues with incorrect items being sent or manufacturing defects like holes in the lining. A few reviewers also found the sizing to be inaccurate despite following guides, leading to returns, and some felt the coats were not as practical for heavy rain as expected, particularly regarding hood design.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality, unique design, and... See more

Quality

Consumers find quality to be positive, often describing products as stunning, well-made, and of excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

People report positive experiences with order. Many customers found the ordering process easy, even for... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the friendly, responsive,... See more

Based on these reviews

Rated 5 out of 5 stars

I love my Rainsisters' coat! Every time I wear it, I am approached by complete strangers telling me it's beautiful! I would also like to emphasize that this is a TRUE tall edition. I have come a... See more

Company replied

Rated 5 out of 5 stars

The rain coat just makes me feel gorgeous! And everything else was just smooth, from delivery the first time, return for size change (me being optimistic, and note taking measures) and the next delive... See more

Rated 5 out of 5 stars

What's not to love about Rain Sisters.. Finally raincoats that turn heads for their femininity rather than making me look like I am in a military parade. I adore their coats (I have quite the collect... See more

Company replied

Rated 5 out of 5 stars

I got the "Cotton Candy" jacket and I absolutely love it! The fabric quality feels great both for the outside fabric and the lining and the design is just gorgeous, everytime I've worn it I got great... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Exceptionally feminine design coats for city lifestyle. Waterproof & warm, so you can be a lady despite the weather. Made with ❤️ by three sisters.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

783 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I absolutely love my RainSisters coat

I absolutely love my RainSisters coat. It is beautiful and well-made. It looks amazing, and I have had so many compliments. Still need to attach my belt loops, but nice that they, and the belt, come with it as an option. Definitely recommend, worth the investment.

18 December 2025
Rated 5 out of 5 stars

Totally worth it!

Was sceptical because of the price but so worth it!! Only worn it twice (so far) and have already gotten 3 compliments, 2 people asking where I got it and the 3rd actually recognising the brand RainSisters due to their unique silhouette! It’s overall absolutely stunning fits lovely, is really good quality and works wonderful in a light drizzle, definitely worth the price tag!

21 March 2026
Rated 5 out of 5 stars

Gorgeous coat and smooth delivery

The rain coat just makes me feel gorgeous! And everything else was just smooth, from delivery the first time, return for size change (me being optimistic, and note taking measures) and the next delivery.

22 March 2026
Rated 5 out of 5 stars

Most stylish and comfortable raincoat!

I've been looking at the RainSisters coats for quite some time, but couldn't justify the price for a rain jacket. I ended up buying one from their factory sale section of their website. I wanted the coat for an upcoming trip to Europe, but was concerned about receiving it in time since I'm on the east coast of Canada. I emailed about my concerns and Baiba replied letting me know it wouldn't be an issue. WELL. The coat showed up in just 5 days! It was packaged most beautifully and carefully. The quality and workmanship of this jacket is amazing. Seams are topstitched, pockets are roomy, and the attention to detail is definitely there. I was most surprised by the belt loops; they came with the coat unattached so you have the option to keep them off or add them if wanted. I feel unique, powerful, and stylish wearing my new coat. It's comfortable, breathable, and BEAUTIFUL! If you are on the fence about purchasing one of these, this is your sign to hit that "complete purchase" button. Thank you RainSisters for my new favorite item in my closet!

22 March 2026
Rated 5 out of 5 stars

Love it

Have been wearing the coat every day ever since I got it. People have complimented it daily :)
It gets a bit hot on the sunnier days but it's not meant for those and it being a black coat it just makes sense.

19 March 2026
Rated 5 out of 5 stars

I loved my coat alot

I loved my coat alot , worth the money . Its not heavy and not light, very good material and high quality coat

15 February 2026
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Reply from RainSisters

Thank you so much for your kind words! We’re delighted to hear that you love your coat and find the material and quality just right. Enjoy wearing it!

Rated 5 out of 5 stars

Beautiful design, great quality, excellent customer service!

Amazing coat and great experience with the brand. The coat is a very nice quality, and I'm so glad to have finally found something that blends functionality with elegance. Customer service was friendly, responsive, and helpful when I reached out with a question about the order. Shipping was fast, too!

15 February 2026
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Reply from RainSisters

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your coat and that it combines both functionality and elegance.
It means a lot to us that you had a positive experience with our customer service and shipping as well. We truly appreciate your support and kind words!

Rated 5 out of 5 stars

delivery was super fast

delivery was super fast, quality is amazing and looks absolutely stunning after wearing

18 February 2026
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Reply from RainSisters

Thank you so much for your lovely review! We’re thrilled to hear that your order arrived quickly and that you’re enjoying the quality and stunning look of your piece. Enjoy wearing it!

Rated 5 out of 5 stars

I loved the coat

I loved the coat. It is exactly as you said it would be. The fit and quality are perfect, and the design is sublime. Thank you very much. I was struggling to find a waterproof coat that is stylish for my size

16 February 2026
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Reply from RainSisters

Sheila, it makes us very happy to hear that the coat met your expectations and that you’re happy with the fit, quality, and design. It means so much to us!
Thank you for trusting us - we hope you enjoy wearing it for many rainy days to come!

Rated 5 out of 5 stars

This rain coat is beautiful!!!

This rain coat is beautiful!!!! I love it so much! I would like to save for a lighter weight one for the spring and early summer!

16 February 2026
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Reply from RainSisters

This makes us so happy to read - thank you so much!
We’re absolutely happy that you love your raincoat! And a lighter weight one for spring and early summer sounds like a perfect plan - we’ll be here when you’re ready for your next one!

Rated 5 out of 5 stars

The customer service is amazing

The customer service is amazing, and the coat is so beautiful! Great material, love the fabric, the colour and the way it makes me so pretty!!

16 February 2026
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Reply from RainSisters

This is so lovely to read - thank you from the bottom of our hearts!
We’re beyond happy that you love the coat, the fabric, and the color - and especially that it makes you feel so beautiful. That’s exactly why we do what we do!

Rated 5 out of 5 stars

Stunning coat

Stunning coat. At last I can still look smart in heavy rain. Generous sizing, I am 20 and ordered 3x. Too big and changed for 2x. Still generous but kept it as so beautiful. Beautifully made with real quality fabric. Heavy rain on day i recieved it so was tested and passed beautifuly. Real investment piece.

15 February 2026
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Reply from RainSisters

Thank you so much for this wonderful review, Helen!
We’re delighted to hear that you can stay stylish even in heavy rain - that’s exactly what we hope for! We truly appreciate you sharing your sizing experience as well; it’s so helpful for others.
It means a lot to know you find the coat to be a true investment piece.

Rated 5 out of 5 stars

Exactly what I was looking for

Been eyeing this compagny for a while, finally went and ordered a coat from the size guide and a review from someone that was of the same height (got the trench coat size M petite, I'm 163cm so petite comes pretty long, leaving just enough room on the bottom)
Couldn't be happier, it's exactly what I needed it to be and I'm in love!
Thank you <3

15 February 2026
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Reply from RainSisters

This makes us so happy to read - thank you for sharing this, Lauren!
We’re very happy that the size guide and review helped you choose the right fit, and that the M Petite worked out just as you hoped. It sounds like it was meant to be!
Enjoy wearing your trench coat - and thank you for trusting us!

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