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Rated 5 out of 5 stars

Unfortunately the shoulder pads I ordered were too big for my sewing projects through no fault of Ragchop, entirely my mistake. My refund came through within a couple of hours of the returned items be... See more

Rated 3 out of 5 stars

The shop is not bad, fast delivery, but: Some products lack important measurements info on the website (e.g. shoulder pad thickness, etc) Some products can be ordered only in 1 or 10 units, others... See more

Company replied

Rated 1 out of 5 stars

Despite getting in touch via email, contact via website and phoning to notify you of the wrong postcode, it was still sent to the wrong address! Luckily it was only in the next town and the guy messa... See more

Rated 5 out of 5 stars

I was so happy when my shoulder pads arrived Such could quality And they was quick to deliver I would definitely recommend you to use Gillian

Company details

  1. Fabric Store

Information provided by various external sources

Ragchop.com, is now supplying professional quality haberdasheries to small designers, fashion students, and makers.


Contact info

3.3

Average

TrustScore 3.5 out of 5

56 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The shop is not bad, fast delivery, but:

The shop is not bad, fast delivery, but:
Some products lack important measurements info on the website (e.g. shoulder pad thickness, etc)
Some products can be ordered only in 1 or 10 units, others in 1,5, & 20 units.
VAT is added to the delivery cost too, so I ended up paying £6 instead of £5 (which is already a lot) for the shipping of a small light parcel(3 pairs of shoulder pads).

9 September 2025
Ragchop logo

Reply from Ragchop

Thanks for the review Yevgeniya. Good to hear you like the products and delivery arrived next day thanks to us paying DPD for next day delivery.
Some facts for you: If you buy 1 pair or 100pairs, the delivery costs the same. You were undercharged as we paid more for delivery than we charged you. We do not make any profit on selling 3 prs shoulder pads so I hope you can understand that while we can’t make everyone happy, we do try our best !

Rated 1 out of 5 stars

Missing package

If the order will arrive , then I could let you know
about .
But where is my package ? I haven`t got an answer of my mail.Thank you for your reply .

25 August 2025
Rated 5 out of 5 stars

Highly recommend!

Super speedy, great communication and really pleased with the quality. Will definitely order again. Thank you!

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Sarah at Ragchop really helped me out

Sarah at Ragchop really helped me out. The Down Feel wadding is usually sold in very large quantities and I only needed 5 mts of it for a project I'm doing for Somerset House. Sarah sorted that out with the suppliers and I can't wait to get started on the items.

15 May 2023
Rated 1 out of 5 stars

My order was placed end of January I…

My order was placed end of January I still did not receive it this is awful!!!! If I don’t get an answer by tomorrow I will dispute this with Amex I don’t know why you would not ship me my order

30 January 2023
Unprompted review
Ragchop logo

Reply from Ragchop

Hi Ilene
Your order was refunded in full.
We are not set up to ship to the US when the customer pays to ship to Northern Ireland -as it’s too time consuming to do the paperwork and on top of that -we have to pay the added expense of the courier fee to the US. We would have shipped it for you in our own time -but feel in this case it was best to refund you. Best wishes for the future

Rated 1 out of 5 stars

Despite getting in touch via email

Despite getting in touch via email, contact via website and phoning to notify you of the wrong postcode, it was still sent to the wrong address! Luckily it was only in the next town and the guy messaged on the adjoining Facebook group which was noticed by a friend.
The website has no cancellation or other means of adjusting an order which I tried to do immediately.

18 February 2023
Rated 1 out of 5 stars

Each time ordering products have taken…

Each time ordering products have taken over 2 weeks to arrive. Still waiting on product after a month.

24 January 2023
Unprompted review
Ragchop logo

Reply from Ragchop

Hi May, Your order was processed and dispatched 23rd Jan by UPS next day service. UPS lost the parcel but they then located it and our tracker shows it was delivered to you on 1st Feb. I have sent you the tracking details. If you have not received it -please let me know and we shall resend and investigate with UPS who signed for it. Sorry about this but I was not aware that you had not received until your review !

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