Banner for Radmore & Tucker Limited

Radmore & Tucker Limited Reviews 

1,808
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products available. Many people appreciate the swift and efficient delivery, often receiving their orders quickly, well-packaged, and in good condition. The ordering process is frequently described as easy and straightforward, with consumers highlighting good communication, helpful advice, and a pleasant overall experience. However, some customers also noted occasional issues with delivery, including longer than expected wait times. A few people experienced delays due to products being out of stock or not readily available, sometimes leading to extended waiting periods.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, consistently praising the quality, value, and wide range... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, great, and... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive and fair... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the online ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as... See more

Rated 5 out of 5 stars

Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), w... See more

Rated 5 out of 5 stars

Only popped in on off chance to look at possible replacement of ageing lawnmower. Wanted to consider possible cordless battery option. Found Amy welcoming & informative. No high pressing sales, jus... See more

Rated 5 out of 5 stars

I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our drive... See more


Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Lawn Mower Repair Service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,808)

1,242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order got delivered to the wrong…

My order got delivered to the wrong address and my secutars never arrived so I'm missing half my order

15 July 2026
Radmore & Tucker Limited logo

Reply from Radmore & Tucker Limited

Dear Joe,
We're very sorry to hear about your experience and understand how frustrating it must have been to have your order delivered to the wrong address.
This is certainly not the level of service we aim to provide. While delivery issues are unfortunately sometimes outside of our direct control, we always take them seriously and work hard to resolve them as quickly as possible.
Please accept our sincere apologies for the inconvenience caused. If this hasn't already been resolved, we'd appreciate the opportunity to put things right. Please contact our customer service team with your order details, and we'll investigate the delivery issue and ensure the missing secateurs are either located or replaced as quickly as possible.
Thank you for bringing this to our attention, and we hope you'll give us the opportunity to restore your confidence in Radmore & Tucker.
Kind regards,
The Radmore & Tucker Team

Rated 5 out of 5 stars

PERFECT!

This company are absolutely amazing !!
The service is exceptional and we don’t compare the prices as they are always the lowest.
We always needs tools in a hurry and they are delivered so fast and packed so well.
Fantastic choices and always have the items in stock.
Thank you Radmore and Tucker.

3 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look