Radioworld UK Reviews 

20,167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,526 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and highly knowledgeable staff members for offering honest guidance and exceptional support during visits. Consumers frequently note the extremely fast delivery times, wonderful product packaging, and overall exceptionally smooth shopping experience when purchasing online. Some reviewers were not happy with delivery delays, noting that they experienced exceptionally long waiting periods for packages to arrive. A few other people also felt that communication regarding missing items was quite poor and unhelpful. Others additionally encountered unexpected extra shipping charges that were requested after their initial online purchases.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting great quality, excellent... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, knowledgeable, and... See more

Staff

Clients share positive opinions on staff, consistently praising their extensive knowledge and friendly... See more

Delivery service

People report positive experiences with delivery_service, consistently praising the fast shipping times and... See more

Order

Customers report extremely positive experiences with the order process, highlighting that placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always received exceptional service from Radioworld UK. Since getting licensed in 2008, I’ve purchased several secondhand radios, ATUs, and goodness knows what else over the years. Whenever I’... See more

Company replied

Rated 5 out of 5 stars

You were the only place I could find the GPS mic I wanted. The price is a bit high, but it is an item that is really hard to find. Wouldn'tbe a big issue except now I have cancer and am disabled, so c... See more

Company replied

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more

Company replied



Company details

  1. Electronics Store
  2. Antenna Service
  3. Hobby Store
  4. Telecommunications Equipment Supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

Contact info

Unlock Exclusive Deals at Radioworld UK

Special offers, free UK delivery & new stock daily at Radioworld UK

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,167)

1,497 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and good products

Good selection of items and always able to find good deals

14 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Andrew,
Thank you for your feedback. We’re really pleased to hear you rate our service and product range — we work hard to keep a good selection of items available and offer solid deals where we can.

Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Alles war ok

Alles war ok

3 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Heinz,
Thank you for your feedback. We’re pleased to hear everything was okay with your order.
Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Professional friendly and fast

Professional friendly and fast

14 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jordan,
Thank you for your feedback. We’re really pleased to hear you found our service professional, friendly and fast — exactly what we aim to deliver for every customer.

Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Ordered 26 ft mast

Ordered 26 ft mast, really good quality and arrived the next day,5 star service

2 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Christopher,
Thank you for your feedback. We’re really pleased to hear the 26ft mast met your expectations — great quality and next‑day delivery is exactly what we aim to provide.

Thanks again for taking the time to leave your review and for the 5‑star rating.

Rated 1 out of 5 stars

Poor delivery

For an order placed on June 17, 2026, for a HALO-4 antenna, I paid £14.95, only to be asked for an additional £8.23 because the cheapest shipping option cost more than what I had originally paid. Anyway, I agreed and paid the difference, yet to this day—July 13, 2026—the package still hasn't arrived. Even shipments from China arrive within 10 days. I am completely disappointed with my experience with Radioworld UK.

17 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hello Razvan,

We're sorry to hear you're disappointed with your experience.

Unfortunately, after your order was placed we discovered that the shipping cost calculated by our website for your destination was incorrect. Rather than cancelling your order outright, we contacted you immediately, explained the situation and gave you the choice of either paying the additional £8.23 or receiving a full refund. You chose to proceed and kindly paid the difference.

Your order was then dispatched on 24th June.

Since dispatch, the parcel has been in the hands of the international postal network and is currently outside of Radioworld's control. While we appreciate this delay is frustrating, it is unfortunately not something we can influence once the shipment has left the UK.

If your parcel has still not arrived, please contact us directly and we'll be more than happy to investigate the shipment with Landmark Global on your behalf.

Kind regards,

Rated 5 out of 5 stars

Great customer service indeed!

Great customer service indeed!
Fast shipping

27 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Fredrik,
Thank you for your feedback. We’re really pleased to hear you experienced great customer service — and that your order was shipped quickly.

Thanks again for taking the time to leave your review.

Radioworld UK

Rated 5 out of 5 stars

Radio world items usually in stock

Fast, simple, great price and most importantly item was in stock.

12 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi James,

Thank you for the great feedback — we really appreciate it. We’re glad to hear your order was quick, simple, and in stock when you needed it. Keeping items available and dispatching fast is something we work hard on, so it’s great to see that come through in your experience.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

So easy to order from you

So easy to order from you. Payment details straight forward.

12 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jenna,

Thank you for your kind feedback. We’re really pleased to hear your order was quick and straightforward, and that the payment process was nice and easy. We work hard to keep everything simple and reliable, so it’s great to know that came through for you.

If you need anything in the future, we’re always here to help.
– Radioworld UK

Rated 1 out of 5 stars

I have not receive the item

I have not receive the item

30 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hello Francesco,

We are sorry to see you have left four reviews in quick succession stating that your item has not been received.

Your order has not yet been dispatched because the Heil Sound PR-40 Black and Gold Microphone you ordered is currently out of stock.

We emailed you on 3rd July from gaming@radioworld.co.uk explaining the delay and offering you three options.

Immediate dispatch of the standard Black PR-40. This is the identical microphone with a different finish.

Keep your order on backorder until the Black and Gold version arrives.

Cancel the order for a full refund.

As we have not yet received a reply to that email, we have been unable to proceed with your order.

Please check your inbox, spam or junk folder for the email from gaming@radioworld.co.uk and let us know how you would like to proceed. As soon as we receive your reply, we will action your chosen option immediately.

Kind regards,

Sam Hayward
Radioworld Ltd

Rated 5 out of 5 stars

Radio is in excellent condition and

Radio is in excellent condition and
Came extremely well packaged even
without the original box thank you.

30 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Leah,

Thank you for your lovely feedback. We’re really pleased to hear the radio arrived in excellent condition and that the packaging kept it well protected, even without the original box. We take great care with our second‑hand equipment, so it’s brilliant to know that came through in your experience.

If you need anything else, we’re always happy to help.

– Radioworld UK

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Hi,

Thank you for the great feedback. We’re really pleased to hear you received excellent and fast service — it’s exactly what we aim to deliver every time.

If you need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Fantastic ease of ordering and fast…

Fantastic ease of ordering and fast delivery 👌 Great company A1

29 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Greg,

Thank you for the fantastic feedback. We’re really pleased to hear the ordering was easy and your delivery arrived quickly. Great to know we’ve earned an A1 rating from you — it means a lot to us.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Ordered online after phone call to Sam

Ordered online after phone call to Sam, easy process.

9 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Martin,

Thank you for your feedback. We’re really pleased to hear your order was nice and easy after speaking with Sam — he’ll be glad to know his help made the process straightforward for you.

If you need anything else, we’re always here to assist.

– Radioworld UK

Rated 5 out of 5 stars

Easy web site to use and good layout

Easy web site to use and good layout

9 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Mark,

Thank you for your feedback. We’re really pleased to hear you found the website easy to use and the layout clear — we work hard to keep everything simple and straightforward for our customers.

If you need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Really great service

Really great service. Post was really fast. I have used before and always had good service.

28 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Chris,

Thank you for the great feedback. We’re really pleased to hear you received really good service and that your delivery was nice and fast. It’s brilliant to know you’ve used us before and continue to have a positive experience each time.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Item arrived safely

The item arrived in one piece and was well packed.
It arrived on time too.....

28 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi,

Thank you for your feedback. We’re really pleased to hear the item arrived safely, well packed, and on time. Making sure orders are protected in transit is something we take seriously, so it’s great to know that came through in your experience.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

You did alright

You did alright, no better or worse than you have ever been. In 20 + years I have visited or phoned about a dozen or so times and bought most of my new kit from you guys. 817(S/H), 857, 897, TS 2000, FT3 and a few odds and sods I no longer remember. Visit today was to get a replacement screen for the 897. Both staff were pleasant and sociable.

9 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Mr Pryce,

Thank you for taking the time to share your thoughts — and for your support over the past 20+ years. It means a great deal to us. We’re really pleased to hear your visit for the FT‑897 screen went smoothly and that both members of staff were pleasant and sociable. We always aim to give the same steady, reliable service each time, so it’s great to know that’s been your experience over the years.

If you ever need anything else for your kit, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Fast delivery highly recommended online

Fast delivery highly recommended online

28 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi David,

Thank you for the great feedback. We’re really pleased to hear your delivery was fast and that you’d highly recommend ordering online with us — that means a lot.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Very professional and gave good advice 🙌🙌🙌🙌🙌

I had trouble programming my sds200e these guys sorted it out immediately for me.. outstanding service… highly recommended

9 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jamie,

Thank you for the fantastic feedback — really glad to hear we could sort the SDS200E programming issue for you straight away. The team always aims to give clear advice and fast, professional support, so it’s great to know that came through in your visit. We really appreciate the recommendation.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Thanks Sam and Martin

Thanks Sam and Martin, excellent service ,appreciate your help,recommended

7 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Ron,

Thank you for your feedback. We’re really pleased to hear Sam and Martin were able to help and that you received excellent service. We truly appreciate the recommendation.

If you ever need anything else, we’re always here to assist.

– Radioworld UK

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