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Radio Parts (Australia) Reviews 

5,145
•
TrustScore 5 out of 5

4.9

Electrical Wholesaler
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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive quickly and products match descriptions perfectly, making purchases seamless. People also appreciate the extremely knowledgeable staff members who are always ready to provide helpful advice and friendly service during every interaction. Buyers consistently find the website easy to navigate and appreciate the reliable communication throughout the entire transaction. Some reviewers were not happy with delivery times, noting that parcels occasionally took much longer than expected due to external freight carriers. Consumers additionally experienced occasional issues with website ordering processes or receiving incorrect items during their purchases. Shoppers also noted that finding specialized items could sometimes present minor challenges before receiving assistance.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items that arrive exactly as... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting exceptional... See more

Service

Consumers find service to be positive, highlighting prompt delivery, fast shipping, and helpful staff.... See more

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, extensive... See more

Order

Users describe positive interactions with order, expressing general satisfaction over the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always get back to me with answers to questions quickly and ship out orders fast. They are great in person / in store, however they are a pain to get to from where I live (that's a me problem not a... See more

Rated 5 out of 5 stars

New Item as described is now being heavily used and doing the job I expected. I have been using Radio Parts over the years and in the past have purchased many components from the Melbourne store pursu... See more

Company replied

Rated 5 out of 5 stars

I had ordered some small parts for my Aiphone Intercom and as they were so well priced I ordered a few each, the whole process was very efficient and delivery was quick. I did realise that this delive... See more

Rated 5 out of 5 stars

The SLA battery was easily found and ordered. The website showed how many were in stock. Delivery was next day. Perfect online shopping experience all round.

Company details

  1. Electrical Wholesaler
  2. Electronics Store
  3. Hi-fi shop
  4. TV store

Written by the company

Established in 1935 and based in West Melbourne, we have been an integral part of the Australian consumer electronics industry for over 80 years! We pride ourselves in our range of products, our quick dispatch and after sales support.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(5,145)

554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great customer service

Professional, prompt and great customer service. Went above and beyond for me and 3D printed a part for me when none available in Australia!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

i paid

i paid , you delivered, that's it... any thing else is either fluff or bad service...

22 June 2026
Rated 5 out of 5 stars

Great service

The website didn't process my order completely but took the payment. When I contacted Radio Parts they sorted out the problem and got my order on the way very fast. As I was once told on a customer service workshop, it's not so much the normal customer service that shows how good a company is, but the service when something goes wrong. I can't fault these guys.

11 June 2026

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