Radiator Cabinets UK Ltd Reviews 

317
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing product. Flawless finish. Superb customer service. I could not be more pleased. I would buy from Radiator Cabinets UK again.

Rated 5 out of 5 stars

Website easy to use. After order confirmed all details and kept in touch. Delivery service first class. Very High quality product. Fit and finish first class Would recommend

Rated 5 out of 5 stars

we bought a customised hour glass mirrored radiator cabinet. Understandably it took a while to create but when it arrived it far exceeded our expectations. Fabulous product, fit perfectly, looks amazi... See more

Rated 5 out of 5 stars

Really pleased with quality of rad cabinet, spec and finish exactly as stated on website. Delivered on time, well packaged and protected. Kept informed, provide good fixing advice. Purchased similar... See more

Company details

  1. Furniture Store
  2. Fitted Furniture Supplier

Written by the company

Welcome to Radiator Cabinets UK, Your premier destination for custom-made radiator covers that enhance the aesthetic appeal of your space while ensuring optimal functionality. With a commitment to excellence, we have earned a reputation as a trusted provider of high-quality radiator covers that blend seamlessly into any home or office environment. At Radiator Cabinets UK, we understand that every customer has unique requirements and design preferences. Our dedicated team of skilled craftsmen combines years of experience with a passion for creating bespoke radiator covers that exceed expectations. Whether you're seeking a sleek, contemporary design or a traditional and elegant style, we have the expertise to bring your vision to life. What sets us apart from the competition is our unwavering dedication to quality. We source only the finest materials, carefully selected for their durability, functionality, and aesthetic appeal. Every radiator cover we produce undergoes rigorous quality control checks to ensure it meets our stringent standards. This commitment to excellence guarantees that our customers receive products that not only look stunning but also stand the test of time. Customer satisfaction is at the heart of our business, and we strive to provide an outstanding experience from start to finish. Our friendly and knowledgeable customer support team is always ready to assist you, offering personalised guidance and advice to help you make the right choices for your radiator covers. We take pride in our prompt and reliable delivery service, ensuring that your custom-made radiator cover arrives in pristine condition and on time. As a testament to our commitment to customer satisfaction, we invite you to explore the reviews and ratings on our Trustpilot page. Our valued customers have consistently praised our products for their exceptional craftsmanship, attention to detail, and outstanding service. We cherish the feedback we receive and continuously work to improve and refine our offerings based on customer suggestions. Whether you're a homeowner, interior designer, or developer we are your trusted partner for all your custom radiator cover needs. Transform your space today with our stunning, tailor-made radiator covers. Radiator Cabinets UK,: Your Radiator Covers, Perfected.


Contact info

4.8

Excellent

TrustScore 5 out of 5

317 reviews

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4.8

All reviews

(317)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Small blemish resolved quickly

I received the cabinet and there was a small blemish on one corner, i messaged them and I got a quick response with 2 options. They sent me some touch up paint and a brush and I also got a small refund. The cabinet itself is perfect and is everything I expected, very happy the the team

16 March 2021
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Thank you for the review Mr Draper, I’m glad we got this resolved to your satisfaction 👍

Rated 5 out of 5 stars

John & Team

John & Team. I received my radiator cover as scheduled. I am extremely pleased with it, it is very eye catching and amazingly pleasing to the eyes. I wished that I found you and your Company earlier. I would of purchased one each for my rooms. I applaud you for great workmanship.

Thanks again
Marilyn Moses

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Simply stunning

Simply stunning! Our radiator cabinets arrived on time and the service is wonderful from order to delivery and the quality is outstanding. We wanted a cabinet that would double as a unit and we are very pleased with the final product. Finished off my kitchen/dinning room beautifully.

10 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

We just wanted to say that our radiator cover arrived very promptly this afternoon.
I was pleased as expecting self-assembly but pre-assembled was excellent.
Fitted immediately - sizing spot on and looks very good.
Superb service so thank you indeed.

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Great Product

We absolutely love love love the radiator cabinet. Excellent quality, good price and great service. I would recommend this product for a high end look to any room.
Rebecca

7 March 2021
Unprompted review
Rated 5 out of 5 stars

First class product!

We have ordered four of these cabinets and are extremely happy with the service and quality of the product.
They are really well made and look great in our home, the whole process from order to delivery is seamless.
Happy to recommend them to anyone!

7 March 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted …

Absolutely delighted with our radiator cover. Quality is excellent and worth the money for such a good finish.

Great service too. Kept me informed all along and helped with colour matching.

16 February 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. I ordered a radiator cover from them a couple of weeks ago and I received it this morning. I’m delighted with the cover which is actually even nicer in real life! The quality and design are perfect. I will have no hesitation in ordering from them again.

22 January 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful sales and after service

Wonderful sales and after service, they shipped to Northern Ireland which is great in itself, I was able to track and trace it came on time well protected

20 January 2021
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Hi Simon,
Thanks so much for taking the time to leave this review. Great to hear you're please with the service we provided. Hope to hear back from you when you're ready for your next cabinet. Kind regards, Debbie Molloy

Rated 5 out of 5 stars

Great quality and finish

Great quality and finish, received quickly and looks great. Will definitely be back to buy more.

18 January 2021
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Thanks so much for the review Lee. Look forward to receiving your next order.

Kind regards,

Debbie Molloy

Rated 5 out of 5 stars

New radiator cover for hallway

Wanted a radiator cabinet cover for the hallway. Checked the range on offer via the website and once happy, followed the straightforward instructions to provide my measurements and place an order. Received quick confirmation with timescales for deliver, which were perfectly reasonable. Really happy when delivered as item very well packaged and protected. Followed the instructions link on their website and installed it within 1/2 an hour. This is a quality chunky product with a great finish that’s well worth the money. The perfect finishing touch. Recommended.

16 January 2021
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Hi John,

Thank you for your kind words, great to hear you’re pleased with the cabinet and service we provided.

Kind regards,

Debbie Molloy

Radiator Cabinets U.K.

Rated 5 out of 5 stars

Good quality covers and great service…

Very happy with the quality and speed of delivery of 2 of the ready made radiator covers. They look so nice. The top of one was unfortunately damaged in transit and a replacement was sent very promptly and arrived in perfect condition. Would definitely recommend.

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Great product and service

Great web site - easy to use and clear whats on offer and the price. I have now ordered 6 cabinets and each one is well made and arrived (Isle of Man) in perfect condition - not surprising given how carefully and thoroughly it was packaged. Would highly recommend this company.

5 November 2020
Unprompted review
Rated 1 out of 5 stars

Cabinet refunded (have copy of invoice to present)- by Yeasmin

I am appauled with the level of disrespect and lack of care to customers' interest. The lady on the phone did not adhere to honour her own words of confirming information
back or to send an email. There is no professionalism particularly the man who had spoke very rudely and hang the phone down whilst I was explaining a query even after paying the lump sum of Hundreds of pounds for the radiator cabinet. To then be asked to email a query and not at all respond directly to my concern is no help. Rather my query was intentionally dismissed with a refund which is overlooking customers interest and upsetting. No customer would bother to contact in the first place if they are being ignored or recieve an unwelcoming cold vibe even after the purchase. Contacting business line to purchase and discuss matters in terms of measurement is a normal procedure which all customers should feel entitled to and have a customer right over. Perhaps, I was the odd one to be mistreated and hope there is no future customers who recieves this low level of customer service. Everyone has severe issues in life particularly at this current climate and having a negative approach to customers or their feedback to improve future service should be taken as constructive feedback. If only a little time was taken to provide a thoughtful response even if it was to take little more time, I would not have minded but to dismiss it completely demonstrate no interest to cater for the need of customer. As any human being in my position would be offended especially when more time can be taken to respond to a customer insolently as opposed to just solving a basic standard query. Seriously a complacent service. I am surprised how one may be pushed to write reviews so a good impression can be given when it is a false picture of the service to potential customers. Deceitful indeed! Certainly a huge disappointment and shame for customers who admire the product but unfortunately unable to purchase due to unprofessional and complacent service. Lastly, I had submitted this review before and then recieved a message from the company calling me idiot and stupid for submitting the review. Again, I have a screenshot of the horrible message but will not upload for protecting the privacy of the individual. I had submitted a review earlier but it was reported previously for breaching personal information of which I have now removed to comply. This is a review certainly for radiator cabinet and I hold solid evidence to prove it is a genuine review, the invoice and emails are sitting in my inbox. I had first kept my review anonymous for confidentiality to avoid further horrible text from a member of staff from radiator cabinet. Please do not try mask the unprofessionalism by disregarding myself as a customer when I have evidence of the order/ transactions as email invoice and bank statements. Not to forget the outrageously inappropriate rude text I recieved late in the night right after my 1st review which was reported for mentioning a name but then again it is ok for a staff to then mention their name on a response to a customers review. Either a staff within the team is being dishonest or the company itself is really good at painting a false reputation. Thanks to trust pilot, my genuine review of my experience can hopefully help future customers and the company to keep a better eye at staffs who are not doing their job professionally.

28 October 2020
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Thank you for your review. I have spoken to the team and we don’t recognise 'Yeasmin' as a customer or enquiry. As you have chosen to provide a false name I can only assume this isn’t genuine or you are reviewing a different company. Thankfully we have lots of positive, genuine reviews on Trustpilot. Feel free to call me if that's not the case and I will look into this for you 08000093314. Kind regards, Debbie Molloy

Rated 5 out of 5 stars

Beautiful quality

The radiator are perfect- beautiful quality! I was expecting them to take much longer so I was very pleased that they were supplied so quickly

25 October 2020
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Thank you Carole,

Great to hear you’re so pleased with the cabinets and service ☺️

Rated 5 out of 5 stars

Very good service

We ordered an unusual sized cover. CRC were very helpful and managed to give a good price within their standard structure. It took a while (Covid!) but we were kept informed and even given an offer to cancel given the delay but we stuck with it and are delighted with the finished product. Fits perfectly looks good was delivered very professionally. Very good - thank you

22 October 2020
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommend this product

Ordering the cabinets was easy and if you ever contact the company by email they get back to you within hours. We ordered four cabinets, and they look great, a top quality product and well packaged so no damages in transit. So good in fact we will order another two. So nice to get good service these days, a dying art form I'm afraid.

14 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent communication from beginning…

Excellent communication from beginning to end. The finish of the radiator cabinet exceeded my expectations and fitted like a glove.

12 October 2020
Unprompted review
Radiator Cabinets UK Ltd logo

Reply from Radiator Cabinets UK Ltd

Hi David,

Great to hear that you’re pleased with the cabinet, and thank you for taking the time to provide this feedback. Kind regards, John Molloy

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