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Radek's Chocolate Reviews 

390
•
TrustScore 5 out of 5

5.0

Chocolate Artisan
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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently share how much they enjoy the remarkably delicious chocolate, noting the beautiful packaging and consistently swift delivery services provided by the helpful team. People truly love the wide variety of high quality treats available, including wonderful vegan options, thoughtful special gifts, and soothing hot drinks that make perfect everyday presents for family members. Some reviewers were not happy with certain external courier handling issues, mentioning specific frustrating instances where parcels were unexpectedly left inside recycling bins without proper notification or arrived damp during severe weather conditions.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting delicious taste, high quality,... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the delicious and... See more

Delivery service

Consumers find delivery service to be efficient and timely, with orders frequently arriving within 24 to 48... See more

Order

Reviewers highlight positive aspects of order processes, describing them as super easy and quick. Consumers... See more

Service

People report positive experiences with service, highlighting exceptional quality and speed. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered as a birthday gift for my Dad who absoloutely loved it! He is a chocolate quality snob who is responsible for my high chocolate standards so his seal of approval says much! Despite him livin... See more

Company replied

Rated 5 out of 5 stars

Have been buying this chocolate for a while now usually from Glastonbury or my daughter in law has bought for my birthdays. Can highly recommend ordering it direct (first time) arrived really quickly... See more

Rated 5 out of 5 stars

Radeks Chocolate give personal gifts that are meaningful & delicious! They delivered on my friends birthday with a lovely hand written note. Absolutely wonderful communications and fast delivery. If... See more

Company replied

Rated 5 out of 5 stars

I’m so so pleased I found Redek’s Chocolate. I love that you’re a local uk based company making your delicious chocolate here with love and care. The website is easy to use and all my goodies were del... See more

Company replied

Company details

  1. Chocolate Artisan

Written by the company

Award Winning | Organic | Gluten-Free | Vegan | Fair Trade | Compostable Packaging | Refined Sugar-Free | Palm Oil-Free | Handmade In Bristol

Contact info

5.0

Excellent

TrustScore 5 out of 5

390 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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5.0

All reviews

(390)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Simply delicious

The most delicious chocolate and all refined sugar free and vegan.
The chocolate eggs were beautiful, but have yet to try the Easter bunny.

22 March 2024
Rated 5 out of 5 stars

Radek's chocolate is exceptional

Radek's chocolate is exceptional, in both taste and quality....A friend visited at the weekend,and gifted me a lions mane tincture bar....the whole was eaten before the next day had end! beautifull. I then reordered chocolate, and tincture separately, and though possibly more pricey that "normal" famous dark choc bars,the quality is worth it. Tincture is made well too!

13 March 2024
Rated 5 out of 5 stars

Top standards

The Radeks workshop is just walking distance from my home. So I collect my orders directly from there. They always call me when the order is ready and when I come to pick it - whoever is serving me at the time- it is always a friendly and smiley face and happy to chat for few minutes. I love Radekschocolate products, their ethics and customer service.

2 January 2024
Rated 5 out of 5 stars

Awesome

Such a fast turnaround given that it was just before Christmas - blisteringly fast!
Also replaced out of stock items with something extra yummy as they couldn't get me on the phone - thank you so much.

18 December 2023

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