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Racketexperten Reviews 50

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TrustScore 1.5 out of 5

1.6

Tennis Store
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Company details

  1. Tennis Store
  2. e-Commerce Service
  3. Sporting Goods Store

Written by the company

Racketexperten – Din expert på racketsport Racketexperten erbjuder ett brett sortiment av produkter för padel, tennis, badminton och andra racketsporter. Vi är specialiserade på racketar, bollar, väskor och tillbehör från marknadens ledande varumärken. Med snabb leverans, fri frakt över 499 SEK och personlig kundservice strävar vi efter att ge alla kunder en smidig och pålitlig shoppingupplevelse. Besök oss online för att upptäcka våra senaste erbjudanden och produkter anpassade för både nybörjare och proffs.

Contact info

1.6

Bad

TrustScore 1.5 out of 5

50 reviews

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Replied to 76% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Ordered padel shoes 7 February.

Ordered padel shoes 7 February.
Package not received (we are 14 May)
Sent several emails, received only one reply (8 April) saying that they were sorry and will come back to me within 72h... still no news.
Shopify website.
Absolutely not recommended !!!

14 May 2025
Unprompted review
Racketexperten logo

Reply from Racketexperten

Hi Arnaud,

Thank you for taking the time to share your experience – we genuinely regret to hear that you're disappointed.

We want to clarify that your case has not been ignored. We've sent a follow-up email regarding your order, but we haven’t received a reply from you yet. We're still waiting for your response in order to move forward with a suitable solution.

It’s truly unfortunate that your order has been delayed this long, and we fully understand your frustration. This is not the standard we strive for, and we’re working hard to ensure that every customer receives both their product and proper communication.

Please feel free to reply to our last email or reach out again so we can close this matter the right way.

Best regards,
Joel
Customer Service
Racketexperten

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