I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair... See more
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Company details
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QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.
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This company hasn't invited their customers, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 week
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ORDERED HAIR 3wks ago
First off my order number is #00000263282. I ordered the hair March 5th which was $300 based on the reviews I see this is something that always happens. My birthday was March 21st which I thought I was ordering in enough time to get my birthday hairstyle done but that did not happen , I pushed my birthday plans back due to this. When I called “GOFO” their carrier stated they have NOT received the package yet!!! I’m overly irritated. I’ve also reached out via WhatsApp but no response. I either want a full refund or a tracking number with reassurance that my hair is coming.

Reply from QVR
Won't respond to BBB complaints.
The web page is incorrect. I canceled my order before the product was shipped. The company apologized for the shipment delay due to a holiday, but would ship as soon as they finished celebrating. They also said I couldn't cancel my order because the product had shipped. My financial institution has received multiple complaints and didn't question my request for a refund. Fedral Govenment needs to stop this company from operating in the United States. Fed Ex needs to stop the company from using Fed Ex shippers while using some bootleg courier dor shipping. Expect a 6 week delivery time although they advertise 48 hour shipping.

Reply from QVR
Natural feel
Hair is very soft not irritating. Lightweight and natural looking.
I got the Burmese curly ombré hair and…
I got the Burmese curly ombré hair and I was obsessed I ended up coloring it red as well and the color took well and the curls stayed poppin!!Also whenever I had a question they were which with responding back I will definitely be purchasing again soon!
Love it!
Hair took almost 2 weeks to receive, which is not bad with everything going on. Love,Love the hair and the invisible thread.I ordered the ombré kinky curly only needed 3 packs
I purchased some hair for a nice…
I purchased some hair for a nice crochet style, then inadvertently order again x2 and had to reach out to get a refund. The first hair I am still wearing well over a month, very low maintenance. All I do is moisturize and go. Reached out to the team, requesting a refund for the extra 2 accidental orders, and the process was seamless via email. I did not have to argue or make a fuss. Will be ordering again the quality is great.
Burmese curly human hair #P4/27
I ordered the Burmese curly human crochet hair in the color #P4/27 on February 19 today is March 19 so that makes one month on no delivery. I reached out about my order exactly one week after purchasing on February 27th to inquire about an estimated delivery or at least when there was an estimated time the hair would be shipped out. The answer was very vague and didn’t really answer my question they just said along the lines that there’s a lot of orders and because of that this hair is going to take some time. since then I’ve heard no updates about my order. Granted I can totally understand that it’s in high demand, but if hair is going to take this long and it’s advertised on the website fast shipping etc. I think that they should emphasize before purchasing the hair that there’s a delay with the specific hair I ordered or just say it’s sold out on the website overall. The only reason it’s two stars is because they did offer a different pattern of hair, but because this specific hair color was advertised on social media I politely declined because I was/am looking forward to doing miracle knots in this color and hair pattern.

Reply from QVR
My experience with QVR...
My experience with QVR started a little rocky but they actively worked with me in straighting out the issue. The email responses were timely and interactions were polite and professional. The quality of the hair is feels good. I haven't installed it yet ..lol.
QVR hair is the best it doesn’t shed…
QVR hair is the best it doesn’t shed and the quality is similar to my own hair it blends perfectly. My half wig is just beautiful.
This company hair is amazing very light…
This company hair is amazing very light weight and the hair can be used over several times loveeeeeeeeee it , can’t wait to reorder again if your not on the QVR trend get on it , the hair doesn’t disappoint.
The quality of hair was excellent but…
The quality of hair was excellent but needed a longer length which was 60.00 more returned for refund found cheaper I had free shipping and handling was returned within time frame of 30 days I was told they would be keeping 12.98 for shipping & handling how is that when I had free shipping & handling??? Plus paid to print out return label and to send back BEWEAR BE MINDFUL!!! complaint made with BBB
Water Wave machine made feather crochet
I purchased the 30 Water Wave machine made crochet hair which was extremely soft human hair.. It does require regular maintenance to hair to avoid tangling and dryness! I am truly happy with this hair!
I use this hair on my clients and they…
I use this hair on my clients and they absolutely love the hair it last them very long and they can reuse the hair which is great and fast shipping . And great quality hair
It has been almost 3 months since I…
It has been almost 3 months since I ordered the hair. I still have not received it. They are a scam company. Do not order.

Reply from QVR
The quality of the hair was great
The quality of the hair was great. The price was right for the quality. They always update me on my order and delivered when they said they would. I will definately be ordering from this company again.
this bundle of 4c hair is awful it…
this bundle of 4c hair is awful it sheds terribly, I could pckg up shedding hair into one bag. Very disappointed!!

Reply from QVR
Not as Advertised - Buyer Beware
Buyers should be cautious when purchasing from QVR.
I ordered hair from this company and unfortunately the quality did not match what was advertised. After minimal use, the texture and condition of the hair became very poor. I contacted the company to request a return or refund.
Initially, QVR refused to accept a return because the hair had been used. Later, they stated that the only way to return the product was to ship it to China at my own expense. The cheapest shipping option I found from the U.S. was over $300, which was more than the cost of the product itself. They also attempted to resolve the issue by offering partial refunds of 15–30%, which I declined because the product was not as described.
Because the seller would not provide a reasonable return option, I escalated the dispute through PayPal. After reviewing the communication and documentation, PayPal ruled in my favor and issued a full refund.
Based on this experience, I strongly recommend that buyers carefully review this company’s return policy and consider the potential difficulty of resolving issues if the product does not meet expectations.
Never received the item
Never even put the hair in yet because I was waiting for one more pack. They gave me a tracking number to an item that the carrier never received so after a week the carrier canceled the label and told me to contact seller. The seller qvr has been lying about shipping my item and put it off on the carrier when they never received the item to ship

Reply from QVR
Will review after install
I ordered the hair Feb 12 and received it on March 1st so that was a strike out for me. Yes I did contact and tracked my order. No I have not installed the hair yet but I plan on it today due to the order coming just in time for the event that I got it for. I wanted to put color in it but now I’m unsure with the reviews I just read. I usually don’t go by someone else’s opinions I use to see for myself. So I will come back with a review of my install( I do them myself). 🙏🏽
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