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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often finding them to be the best available and significantly lower than retail. The delivery service is consistently highlighted as fast and efficient, with many orders arriving earlier than expected and well-packaged. People also appreciate the smooth ordering process, clear communication, and the overall positive service experience. However, some customers also noted issues with delivery tracking numbers being incorrect or items arriving damaged. A few reviewers experienced order cancellations due to stock errors or received an incorrect product. There were also instances where prices changed unexpectedly after an order was placed, or communication regarding specific order issues was lacking.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers praise the quick delivery times,... See more

Product

People report positive experiences with product, often highlighting competitive pricing and excellent... See more

Price

Customers consistently express satisfaction with the pricing, often finding products at competitive rates,... See more

Order

Customers had positive experiences with order. Many reviewers praise the simple ordering process, competitive... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more

Rated 5 out of 5 stars

Found the Gardina 30M retractable garden hose at a great price including free delivery. The purchase went well with Quzo keeping me informed up to the point that the delivery company took over. Recei... See more

Rated 5 out of 5 stars

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard hims... See more

Rated 5 out of 5 stars

I bought an Alienware AW3425DW from Quzo and I am honestly happy with this monitor and the service provided by the store. I've been looking for this specific monitor for a while but everywhere I loo... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Written by the company

Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible sent a chocholate instead of…

Terrible sent a chocholate instead of monitor with a sorry slip (ViewSonic OMNI XG2431 24 Inch 1080p 0.5ms 240Hz).

Din't get the email with new tracking shady business.
Don't reccomend at all.

P.S: I also paid £9.49 for it to arrive but got chocolate.

20 January 2024
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Denis,

Thank you for your review - I'm really sorry that you have had a bad experience.

I've checked and your order was placed on our Amazon store for delivery on Saturday, unfortunately, our couriers aren't able to do this and we have been in contact with Amazon to attempt to resolve this issue.

I've already issued you a refund of your postage and I can see from the tracking on the courier's website that the item is due for delivery today.

Once again, please accept my apologies for the inconvenience caused.

Best wishes,
Richard

Rated 5 out of 5 stars

What a result

What a result, great product and quick delivery time, and to top it off a GREAT PRICE !
Thanks Very Much.
5*

18 January 2024
Rated 5 out of 5 stars

Great purchase experience at best price available

Item arrived on time, as described and was well packaged. Had initial query which Richard was quick and informative in addressing. Item worked perfectly from installation. Would use Quzo again for future requirements. Item was also cheaper than more well known from competitors.

4 January 2024
Rated 5 out of 5 stars

Wenger Backpack/Laptop Case

The backpack was competitively priced and the delivery was very fast. Everything was as advertised (a new product well packaged) and very smooth.

11 January 2024
Rated 5 out of 5 stars

Good product

Good product, arrived quickly for Christmas and excellent communication from Quzi

10 January 2024
Rated 5 out of 5 stars

A fantastic company

A fantastic, reliable company with incredibly competitive prices and superb customer service! 5 stars all round! Highly recommended !!

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product, arrived quickly, very happy and will use again for anything in future . I was initially sceptical as I had never heard from the company before but I can guarantee they will be getting my custom again . 5 stars!

13 December 2023
Rated 5 out of 5 stars

Great Customer Experience

We made our TV selection online and found the price very competitive.
The process was simple and informative throughout.
Customer Service was great, start to finish, clear communication, all questions answered.
Overall opinion I would certainly recommend from my experience and would definitely revisit in future.
Thanks to all involved from point of order to delivery!

24 November 2023
Rated 5 out of 5 stars

I was apprehensive at first.

I was apprehensive at first about the web site as id visited a few false ones with prices way to good to be true prior.
But its all fine , i took the plunge and bought the 7900 xtx taichi as it was the best price around at the time. I Ordered on the friday and they sent it first thing monday and if i was awake at 07:50am on the tuesday morning i would of received it ;) Got DPD to deliver the next day as they did.
Great service and nothing to worry about ordering from QUZO.
Need to wait a week for a peacful weekend for the new build.

23 November 2023
Unprompted review

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