Qure Skincare Reviews 

The needles don't dispense, I did all the trouble shooting! They will not give me a refund. Worst product ever, money loss.

Awesome customer service in the reply to my issue and refunded me quickly prior to getting the items back! Also excellent communication on the status and details steps on the return and what will happen. The customer service person follow up on everything! One of the best customer service I’ve ever encountered! All business should be this way! I def be buying other items from this company.

Great customer service. I accidentally threw away my applicator and had 6 serums left. Although they do not sell applicators individually, they immediately sent me a replacement. I love the qure product. It has helped get rid of the fine lines around my mouth. It’s incredible.

I just got back from my trip to Hawaii and I was very excited to receive part of my order. Unfortunately, one of the microinfusions was half empty, I immediately contacted customer service and Ezekiel got to assist me. He was absolutely efficient, friendly and very fast at responding. He fixed the problem immediately by sending me a replacement and plus he added some microinfusion patches for the inconvenience, yayyy! Thank you so much Ezekiel for giving an exceptional customer service.

Jerald was very helpful! First of all- I like the chat costumer service. You can get help instantly. Jerald helped with my replacement and also helped me to figure how to use serums. Thank you!

Prompt response to a leaking vial. A replacement was sent within 48 hours. No hassle.

I love this product. I did experience some trouble with the second half of my order. It took a bit longer and I think it got lost. However, I contacted customer service and they responded immediately and took care of my ticket. The product is top notch and I get so many compliments.

One of the best customer service experiences ever. They go above and beyond for their customers. They’re prompt, thorough and kind. Will definitely be returning.

cleared up most of my sun damage and discoloration. My skin seems thicker too!

I purchased a 6 mo supply. When I first called to make sure I got what I paid for CSR were nice. I purchased the Qure in Jan. 2026, but did not use until March 2026 because of medical issues. On my third stamping, I noticed 2 red marks on my face that were not there before. And also, when stamping, the serum has a hard time coming to the head of the needles. There, you have to keep tapping the bottle. It will ruin your face. I've reached out 3 times to c.s. They want to see the photos. So they send me an email to attach photo's in which I can not. The marks are still there & turned color. Do not buy!!

I have been using the Qure microinfusion system since Dec 2024. My skin is visibly healthier, more hydrated and even toned. Haven't had a need to return anything purchased. Customer service was excellent when asking about earning points, redeeming points and discount vouchers. I have also tried Glov, but the quality of their stamp heads was terrible and their serums dry quickly leaving a sticky feeling. I'll be sticking with Qure ongoing. :)

1)the product doesnt flow well through the needle tips so there is uneven distribution of serums throughout the process;

2.)there are no clear instructions how heavy the weight I should be putting in (i had to google it for long until i found the ideal pressure for stamping) and not enough info about aftercare either

3.)because it is a "stamping" process and the product sometimes doesn't come out of the chamber and it resulted to uneven pressure on some parts of my face & neck. i had to get a separate microneedling device (electric/automated one) to get even/consistent pressure and i just used the serum that came w the package. with that said,

4.)the serums are weak (made elde where BUT the place they came from) and doesnt provide much treatment or hydration- i had to get separate serums from a 3rd party cosmetic suppliers to actually get the result I needed. Lastly,

5.) the returning process is so hard they keep on asking for more info, photos etc that its taking a while and ive almost given up.

overall i would not repurchase and would not recommend - i ended up buying more 3rd party products to make it work.

SUCH A WASTE OF TIME & MONEY.

I just recently had maybe a glitch to the system when I ordered, where I got really frustrated not able to have the promo I wanted which is the reason why I purchased the product. Good thing Jerald one of the customer service helped me with my concern. Great customer support team.

Needed some guidance on my tracking as my items were coming in 2 packages. Using the website I was able to easily get onto the chat in whatsapp and was quickly responded to with helpful information. Great communication.

Their customer support line is terrific. Really helpful.

I have just opened my first wrinkle micro needling kit and found 3 of the vials damaged/leaking. I contacted customer service immediately via WhatsApp and within a few minutes the problem is resolved and some new vials are being sent to me! I live in a country where customer service is fairly poor most of the time and this experience has restored my faith! Thank you Rachel, you have brightened my day ♥️

Pretty amazing product. The micro infusion serum really seems to help my skin become less papery and dry and become healthier and younger looking.