The day after I ordered the products Michael called to find if there was anything else he could help with. I really appreciate a company that stands by their products.
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Needed customer service help after placing my order today and they got back to me fast. Everything correct and order shipping soon. If the sleeping bag type product to keep us warm in power outages is... See more
Excellent service, for an excellent product. Sierra Brown was extremely knowledgeable and courteous. She answered all my enquiries and was very personable. I look forward to dealing with her in fut... See more
Sierra Brown called and we had a good conversation.
Company details
Written by the company
QuietProtector sells emergency preparedness gear for families, including the TerraShell emergency thermal sleeping bag and the TerraStrike. We are an online-only store shipping across the United States. Orders typically arrive in 10 to 15 days, returns are accepted for 120 days from delivery, and a real person answers at (877) 428-1729.
Contact info
4008 Laramie Street, Suite C, 82009, Cheyenne, United States
- (877) 428-1729
- support@quietprotector.com
- quietprotector.com
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I spoke to a Sierra Brown
I spoke to a Sierra Brown. She processed an order for your terra strike product, and even suggested I order 2 to see if i would like it. Instead of ordering 4 of the terra strike, I ended up ordering just 2 . She was very pleasant and knowledgeable regarding the products she is selling. I appreciated her honesty in suggesting I order 2 to start with.
My experience with speaking with Ms
My experience with speaking with Ms. Rachel Smith was informative and enlightening. I now have a better understanding what your company offers. It was my pleasure. Thank you.
My experience over phone was…
My experience over phone was professional! My associate Rachel Smith was just a pleasure to speak with. Very helpful through the process. Im glad I selected their company. Highly recommend looking into Quite Protection.
Talked with Travis Smith
Sierra Brown did a great job of…
Sierra Brown did a great job of explaining my options. I am very pleased with the service she provided.
Wonderful product
Wonderful product, terrific service! Would use again!
Serra Brown was very professional and…
Serra Brown was very professional and friendly. She met my needs and was very patient with my problems.
I purchased 16 Terrashell from Travis Smith on October 19th, 2026
I purchased 16 Terrashell from Travis Smith and and they great thermal sleeping bags when it is cold inside because the electric is out during a snow storm and if you lose control of your vehicle just make sure you have your thermal sleeping bag for protection because a lot of times your cell phone would be down especially when it is very cold outside. I called Travis and he told me everything about these warm thermal sleeping bags that I had to buy more for my neighbors too. He is a wonderful friendly person who does not mine providing information.
Customer Service
Sierra Brown was my contact and she was very helpful in explaining things to me and was very polite.
Sierra Brown called and I was happy…
Sierra Brown called and I was happy with the call. She was friendly and professional. She accepted that I was not interested in roadside assistance.
Sierra Brown called…
Sierra Brown called and we had a good conversation.
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