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See what reviewers are saying

Rated 5 out of 5 stars

Quidax is the best and secure Exchange platform for Legitimate Crypto Traders. Scammers don't have a chance here, due to the high security. They only lack few important cryptos at the moment wh... See more

Rated 4 out of 5 stars

I've not had any problems with this exchange. Been using it for a year now. I get my baby doge here. Only down side is the fees, you have to send crypto across to your account, exchange it for teather... See more

Rated 1 out of 5 stars

Quidax is horrible. High and ridiculously inflated fees. Imagine being charged 59,000 naira just to purchase 1000 dollars worth of crypto. Who does that? I was pissed off to be honest. My sincere advi... See more

Company replied

Rated 1 out of 5 stars

This is a very slow app,it takes minutes to respond and it crashes a lot. The currency pairs are falsely manipulated to make You lose Money for example apecoin is sold for $2 in this site whereas the... See more

Company details

  1. Cryptocurrency Service

Written by the company

Quidax is Africa’s first user-focused cryptocurrency exchange that makes it easy to buy, sell and store Bitcoin, Ethereum & other cryptocurrencies. Learn more


Contact info

You should know

2.8

Average

TrustScore 3 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Quidax is a scammer…

Quidax is a scammer 🤬🤬🤬😡😡😡😡😡😡😡🤬🤬🤬🤬🤬😡😡😡😡🤬😡 after I deposit money into the wallet I can't have access to my money 😭😭😭😭😭😭. they sent verification code, I input it and there said it's wrong

12 February 2026
Unprompted review
Rated 1 out of 5 stars

I lost €1000 pounds my life savings to…

I lost €1000 pounds my life savings to this app, have never recovered from that still date, if you know what's best for you, get a better cryptocurrency app because quidax exchange is one of the ponzi scheme apps... This happened 08/22, since then I haven't recovered from it.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam website i did a deposit…

This is a scam website i did a deposit trial to check how efficient they are but to my surprise this is really a scam website "DONT DO ANY TRANCASCTION WITH THEM" none of their stuff is working but it always accept but you can get anything out from them

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Amount Sent

Amount Sent
0.00038477 btc
Fee
0.00020000 btc
Total
0.00058477 btc

Their fee was ridiculous.... I beg you in Gods name, do not dare do anything with them.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Unethical, Dishonest and HUNGRY CRIMINALS: AVOID THEM

Onyekachi said: "For your good run away from them! ... these ones are hungry. RUN!
I'm happy I just tested them with something I could lose". I affirm this, 100%. Based on my experience, let me adopt his review 100%. They are HUNGRY, SHAMELESS, INTENTIONAL PETTY CRIMINALS.

26 June 2025
Unprompted review
Quidax logo

Reply from Quidax

Hi, We are sorry about this experience and would like to take a look into the issue. Kindly reach out to us at support@quidax.com so that we can further assist.

Rated 1 out of 5 stars

Run!!

For your good run away from them! I thought Luno was bad, these ones are hungry. RUN!
I'm happy I just tested them with something I could lose

21 May 2025
Unprompted review
Quidax logo

Reply from Quidax

Hi Onyekachi, We are sorry about this experience and would like to take a look into the issue. Kindly reach out to us at support@quidax.com so that we can further assist.

Rated 1 out of 5 stars

Quidax is horrible

Quidax is horrible. High and ridiculously inflated fees. Imagine being charged 59,000 naira just to purchase 1000 dollars worth of crypto. Who does that? I was pissed off to be honest. My sincere advice to anyone considering Quidax is to run. Run fast if you don't want to get ripped off.

27 February 2025
Unprompted review
Quidax logo

Reply from Quidax

Hi Henry, we're sorry to about this experience and we would love to take a look at the issue. Please reach out to our customer support team at support@quidax.com.

Rated 1 out of 5 stars

This is the worst application ever…

This is the worst application ever programed...these people are thieves and frauds..i sent money into my quidax account twice using rave and the transaction was cancelled after the money had already been deducted from my bank account

1 October 2024
Unprompted review
Rated 1 out of 5 stars

This is a very slow app,it takes…

This is a very slow app,it takes minutes to respond and it crashes a lot.
The currency pairs are falsely manipulated to make You lose Money for example apecoin is sold for $2 in this site whereas the price on other exchanges is $1.6 and guess what they will let You swap to apecoin but they will not let You deposit cheap apecoin which You bought from elsewhere to their website they will gain from You but won't let You gain from them, please do not I repeat DO NOT USE THIS APP,DELETE IT IMMEDIATELY

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I have been using Quidax for almost 4 years now and I have not encountered any form of fraud. The customer service are responsive and always read to help when ever I encounter any problem either with deposit or withdrawal. I remember sending a mail to the customer support late last year for non reflection of my deposit and a confirmation of proof of payment was provided and the deposit reflected in less that a hour after. Also had a delayed confirmation of withdrawal in the early hours of today 11/2014 and a screenshot with an e-mail attached sorted out the issue. I will appreciate it more if the withdrawal fee on BEP 20 network can be reviewed to $0.1.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Please if you do not wanna lose your…

Please if you do not wanna lose your crypto and other coins stay away from Quidax
I've transaction over millions of naira worth of crypto using Quidax but a lot have change they are now scam their customers and unsuspecting victims
I was scammed out of my coins
No worry respond to my emails
They blocked me on Telegram

Here is the transaction ID
efbbf45b7c51e78f40274c19c91478

9 January 2024
Unprompted review
Rated 1 out of 5 stars

Was bad for swapping and the exchange…

Was bad for swapping and the exchange rates are too high if you see 1,156 at the end of the Swap you get 1,138 naira or something like that and that’s not nice be specific of you buy or sell for 1,156 you should have that it’s simple you put fees for everything and it’s too much

30 November 2023
Rated 5 out of 5 stars

Exceptional Experience with Quidax: A Customer-Centric Gem!

I recently had an outstanding experience with Quidax, and I'm thrilled to share my positive encounter. From the intuitive interface to the seamless transactions, every aspect exceeded my expectations. What truly sets them apart is their exceptional customer service – responsive, knowledgeable, and genuinely caring. Kudos to the team for making my crypto journey not just efficient but also enjoyable. Highly recommend Quidax to anyone seeking a reliable and customer-focused crypto experience!

30 November 2023

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