Quick Drains & Emergency Plumbing Reviews 13

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Plumber
  2. Drainage Service
  3. Electrician

Written by the company

24 hour Blocked Drain, Emergency Plumbing & septic tank and emergency flooding vacuum tanker specialist.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend

Amazing company, very professional, kept me informed as to where they were and what time they'd arrive, can highly recommend and would definitely use again 😀

23 December 2024
Unprompted review
Quick Drains & Emergency Plumbing logo

Reply from Quick Drains & Emergency Plumbing

Thank you so much for your review, our team always do our best to give you the best service possible

Have a good Xmas and new year

The quick drains team.

Rated 5 out of 5 stars

Kieran came out on an emergency call

Kieran came out on an emergency call, he was bang on time, polite, efficient and informative. He rang United Utilities on my behalf when he noticed that the drain was owned by them and managed to get me a full refund for the issue. I would definitely recommend! First class job.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

I was fed up of using farmers to empty…

I was fed up of using farmers to empty my Septic Tank and i felt i needed someone more reliable,i searched out for quotes and i got a decent one from Quick Drains,Gary and John arrived with their tanker ,assessed my tank within minutes they had started to empty the tank ,when the tank was empty they replaced the lid cleared the job up and were on their way,great service great job.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Quick Drains were brilliant,

Quick Drains were brilliant, they were here within 2hrs. They were professional and friendly and Gary the engineer had good expertise and knowledge about the drainage system. He solved the problem in no time at all. I would definitely recommend Quick Drains. Thanks Gary, you did a great job.

3 June 2023
Unprompted review
Rated 5 out of 5 stars

Quick Drains

Called Quick Drains for a blockage in communal pipe work of an apartment block which was affecting our apartment. Garry and Nathan arrived on site and could not have been more helpful. They did the diagnostic work to ascertain where the blockage was, flagged up a couple of other potential issues and provided us with AVI and a solid report. As a result, we were able to claim costs back without issue. Not only did they clear the blockage we had, they did remedial works to our pipes and left the site completely clear. They were excellent, kept us completely in the loop through the whole process and were incredibly professional. We would highly recommend them and would definitely use them again should we ever need to.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Called to report a problem with our…

Called to report a problem with our drain Tues am, told we would get a visit to repair the following day. However the team arrived same day as reported. The team were very efficient, and sorted the problem, came back the following day to relay our block paving . Took away all the rubbish and left the site very clean. Maybe not the cheapest but if you want a professional job done then these are the people to use.

24 January 2023
Unprompted review
Rated 5 out of 5 stars

A genuine trustworthy contractor.

After unblocking my drain the contractor recommended that I should contact United Utilities to look into the possibility of root ingress into the main shared drain. Following this advice I contacted United Utilities and they carried out an inspection but found the main drain clear. They did however report that the waste from my drain indicated that there was still a partial blockage that had not been cleared.

Contact was made with Garry to explain this situation and he quickly agreed to come back to site, and to carry out any necessary work free of charge. This he did, including showing me the camera images of the fully clear drain, and pointing out some pipe damage that might give some problems at a later date.

It was such a relief and very refreshing to deal with a contractor who genuinely wanted to ensure complete customer satisfaction. Thank you Garry. I will certainly contact you again for any drain problems and would strongly recommend you as a trustworthy contractor to anyone in need of drain problems.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Plumbing legends!

I was fortunate enough to have found Quick Drains following a less than positive experience with a previous drain company. I needed to find an urgent solution for my mother whose toilet was partially blocked.

What started out as what appeared to be a simple job, quickly escalated and they handled the entire process with a level of care and professionalism that I must confess, was refreshing.

They kept us informed at every step of the works, were extremely tidy and sympathetic to my mother's situation, prioritising the job in order to finish it as soon as possible.

I would have no hesitation in using this family business again.

Kieran, you're a legend!

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Really nice guy came on the same day. Fixed a leak coming from my toilet. Definitely keeping Quick Drains details if I need a plumber again.

9 November 2021
Unprompted review
Quick Drains & Emergency Plumbing logo

Reply from Quick Drains & Emergency Plumbing

Thank you for this review it will help us provide a better service in to the future

Rated 5 out of 5 stars

Definitely keeping this business card.

Had a blocked toilet pipe and a very lovely man from this company came out and fixed it. Took him mere minutes to fix. Very fast. Really nice decent guy. Will definitely be using again if I ever need a plumber.

26 April 2021
Unprompted review
Quick Drains & Emergency Plumbing logo

Reply from Quick Drains & Emergency Plumbing

Thank you for this review it will help us provide a better service in to the future

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look