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Quibity by eSIM.sm Reviews 9,654

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the eSIMs easy to purchase, install, and set up, often within minutes. Many highlight the reliability of the service and product, noting that the eSIMs worked perfectly and provided excellent coverage in various international locations. Reviewers also frequently mention the affordability of the service, considering it a cost-effective alternative to traditional roaming or ship's Wi-Fi. However, some customers also noted occasional issues, such as an eSIM not working after activation or stopping prematurely. A few people found the activation process difficult or confusing, particularly for those less familiar with technology. There were also isolated instances where the service did not work in certain countries due to connection restrictions or where data usage figures seemed unclear.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of purchase, installation, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the ease of use, quick... See more

Product

Consumers generally find the eSIM product to be positive, highlighting its ease of installation and reliable... See more

Price

Reviewers mention positive feedback about price, often highlighting the affordability and competitive rates... See more

Website

Users describe positive interactions with the website. Many found it very easy to use and simple to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great eSIM and service from eSIM. Used them a few times now for both EU and Worldwide data packages. Very reasonably priced and very reliable having never had a problem with them while being away.... See more

Rated 5 out of 5 stars

Bought 2 eSIMs for Turkey. Installed before left England. On arrival we activated both sims but only one was working. Contacted eSIM via their app and had immediate reply asking for screenshots of var... See more

Rated 5 out of 5 stars

The process was really simple, I purchased a 5GB eSIM.sm for my wife’s phone and one for mine. Set them both up prior to leaving the UK and just did the necessary changes on arrival in the Caribbean.... See more

Rated 5 out of 5 stars

Installed the eSIM on iPhone before travelling, quick and easy process. Turned on eSIM at our destination airport and that was it. The eSIM picked up internet instantly and worked perfectly for the du... See more


Company details

  1. Telecommunications Service Provider
  2. Telecommunications Contractor

About Quibity by eSIM.sm

Written by the company

Travel all around the world and forget about roaming!

Just search for the destination of your next holiday and choose how much data you need during your journey!

No IDs required and no SIM card needed! Choose your plan, scan the QR-CODE and setup the eSIM in less than 1 minute...and you're ready to go!

What if I run out of data?


Don't worry! You can easily increase the amount of GBs you need and the eSIM duration in your private area.


What are the advantages?


Install our eSIM and you'll be able to keep using WhatsApp and all the apps on your smartphone. You won't get a new phone number, but you can call your friends using WhatsApp or any other social app that allows to call your contacts using only datas.
Before getting an eSIM check the supported phones list.

Having some trubles with your eSIM? Contact us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant!!

It worked perfectly without any issues during my travels in Malta, Italy, Switzerland, and the UK. The setup was simple and the connection was reliable everywhere I went. I can’t recommend it enough for anyone travelling in Europe!

2 March 2026
Rated 5 out of 5 stars

Great customer support

eSim is a great company and I highly recommend it and its eSIMs. It was easy to download and install my eSIM (for Kenya). When it came to activating it after arrival in Kenya, although the company’s instructions were very clear, I made a small slip and the eSIM didn’t work initially. Using hotel Wi-Fi, I sent a message to eSIM about the problem. They replied quickly and very helpfully, and sorted out the difficulty. Customer service doesn’t get better than that!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

eSIM for cruise to Caribbean

The process was really simple, I purchased a 5GB eSIM.sm for my wife’s phone and one for mine. Set them both up prior to leaving the UK and just did the necessary changes on arrival in the Caribbean. It was far better than trying to connect to unreliable on-shore wifi systems in bars and cafes etc. We found 5GB each was sufficient for our two week holiday for general browsing and WhatsApp messaging, calls etc. Very pleased with eSIM.sm and certainly more cost effective than the ship’s Wi-Fi package, obviously doesn’t work when at sea but for these short periods that was no great hardship.

20 February 2026
Unprompted review
Rated 4 out of 5 stars

Worked Well.

Basically a smooth experience from downloading the e-sim to getting it working in Japan. I found it a little confusing but that's probably an age/generation thing(66)!!

11 March 2026
Rated 1 out of 5 stars

Was brilliant no trouble with it at all…

Was brilliant no trouble with it at all I will be using it again

10 March 2026
Quibity by eSIM.sm logo

Reply from Quibity by eSIM.sm

Hi Gail,

Thank you for your feedback! We're really happy to hear that everything worked smoothly and that you had a great experience with our eSIM.

We noticed the review shows 1 star, but your comment sounds very positive. If this was a mistake, you can update the star rating anytime from your Trustpilot account.

Thanks again for choosing our service, and we hope to serve you again on your next trip.

Rated 5 out of 5 stars

eSIM for Caribbean Cruise

The eSIM I purchased worked just as well as I had hoped. I was on Caribbean cruise and when visiting islands and at times the ship was close to an island I was able to send and receive messages/photographs to keep in touch with family and friends. 5G lasted for the 2 weeks I was away

21 February 2026
Unprompted review

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