Quest Appliances Reviews 

67
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive extremely quickly, are securely well-packaged, and precisely match their online descriptions. Consumers also deeply appreciate the competitive prices, the remarkably easy online ordering process, and the consistently reliable quality of everyday household products like kettles and rice cookers. Though some customers experienced frustrating delivery delays, communication hurdles, or misplaced parcels primarily involving the external third-party courier service. A few people also mentioned minor design limitations with certain kitchen appliances, such as toasting slots being slightly too shallow or specific blending attachments not working as expected during use.

What people talk about most

Product

Customers had positive experiences with the product, often highlighting good quality, reasonable pricing, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting rapid and prompt delivery... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good points, Quest were quick to send my long slot toaster though Evri then took 4 days to deliver. First impressions are good. Toaster has the usual problem with having to turn browning down after... See more

Rated 4 out of 5 stars

Didn’t get expected discount offered, emailed them and they got back to me quickly and politely. Kettle I bought arrived quickly and was packed well. Works well - so far. Kettle is stylish, easy to... See more

Rated 4 out of 5 stars

Toaster purchased was not quite as expected, could only do 4 slices at a time, not 2 or 4, and only toasted the bottom half of a regular sized slice. Customer support was fast, and gave us a return.


Company details

  1. Countertop Store

Written by the company

Welcome to Quest Appliances - the home of affordable, quality, home and kitchen appliances. From kitchen essentials like toasters and kettles to health-boosting juicers and blenders, find a range of top-quality products designed to elevate your everyday. Discover more and upgrade your home today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.3

All reviews

(67)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Of little Use. The appliance is unreliable and…

The appliance is unreliable and instructions not very clear. eg. on preparation before use: "use 2 mugs of water to clean before use". Meaning use 1 mug on two occasions. The machine will not hold 2 mugs of water.
The button which comes up blue is not explained on the diagram. Reusing the machine is hit and miss. We are considering returning it soon.

30 August 2025
Rated 5 out of 5 stars

Controls at the front/long side

Looking for a new toaster I discovered that some toasters have the controls on the front (long side) of the toaster. This suited the set up in our kitchen.

I was delighted to find this machine to be reasonable in price and postage was free.
I would have preferred a matt exterior but that was a small compromise to make. So far it works well.

7 July 2025

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