Quantum AV Reviews 

97
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

It's 1* because there's no zero! Contacted the company yesterday and arranged to visit today between 10-16.00. Took me a 40 minute drive but the store was still closed at 10.15 . Phoned the same guy w... See more

Rated 5 out of 5 stars

A friend recommended quantum av to me when I needed some decent cables for my existing av setup. I didn’t have to wait long, they seemed to magically appear at my door the next morning like some so... See more

Rated 5 out of 5 stars

Don't know how I missed commenting on my latest dealings with "quantumAV"....apologies. Again an easy and trouble free transaction PX'ing my amp for a Anthem MRX-310 all completed within 5 da... See more

Rated 5 out of 5 stars

I recently bought a new Amp and Bluray player from Quantum. When I called Andrew it was with a view to buying particular items I'd already researched, but I ended up buying two different ones. There w... See more

Company details

  1. Hi-fi shop
  2. Home Audio Store

Written by the company

Quantum AV is a UK specialist in high-fidelity audio and home cinema, established in 2007 and now under new management with a renewed commitment to outstanding customer experience. Based in Catterick Garrison, North Yorkshire, with a dedicated showroom, we offer an extensive range of separates, speakers, headphones, turntables, projectors, and more from the world's leading audiophile brands. We believe great sound should come with great service. Every order over £60 includes free fast delivery, and selected products carry our exclusive 6-year warranty, well beyond the industry standard. Our Q Club membership rewards loyal customers with 10% off Warehouse Deals and extended warranty benefits. Whether you're a seasoned audiophile or just beginning your hi-fi journey, our team of genuine enthusiasts is here to offer honest, expert advice, not just a sale. We stock what we sell, with transparent availability so you always know what's in hand. New management, new North Yorkshire showroom. No longer based in Colwyn Bay.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

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No recent history of asking for reviews

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4.4

All reviews

(97)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

They were prepared to split the KEF LS50 package and provide a single rather than as a pair, which was useful as I was looking for 3 speakers in all

25 December 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and Product

I emailed them with a couple of questions before purchase regarding delivery on a specific day. The responded quickly.

Really great service and product. Would definitely use them again in the future.

3 December 2013
Unprompted review
Rated 5 out of 5 stars

Very helpful when delivery went missing

Product was delivered very speedily. However when the delivery went missing quantumAv were very prompt in investigating further. (Turns out delivery had been made then put in secure room for safe keeping without my knowing - a problem at my end not quantumAV's)

18 November 2013
Unprompted review
Rated 5 out of 5 stars

First class service

I recently bought a new Amp and Bluray player from Quantum. When I called Andrew it was with a view to buying particular items I'd already researched, but I ended up buying two different ones. There was no pressure at any time during the process, just calm, reasoned, advice, and in the end I'm delighted with the Yamaha and Oppo units he recommended. Excellent prices and quick delivery too.

5 November 2013
Unprompted review
Rated 5 out of 5 stars

Tremendous service and fantastic product

Item was dispatched on time and arrived fast and in perfect condition.

Product itself is fantastic and just as advertised - free Blu-ray a very welcome added bonus.

Very, very impressed and would easily recommend to family and friends.

9 October 2013
Unprompted review
Rated 5 out of 5 stars

Early days... but so far... superb!

I have only had the player a few days so this is early days. I will write a more comprehensive review later on.
Quantam's service has been superb and the delivery was fast and trouble-free. Very professional and helpful. I would recommend them highly based on my experiences so far. The player is classy and has so far performed without incident.

All in all... I'm so far very happy!

26 September 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic piece of hardwere and no complaints about the service (so far)

This BD player is by far the best on the market under £1000. The upscaling from DVD is incredible and make the old DVDs shine at their best. As for the BD and 3D it is second to none. I can see why it has won ALL the awards both in Europe and North America. For a while now I have been the proud owner of an amazing Home Cinama set up. The only thing letting it down was the original £299 Sony I bought when I first branched into Blu Ray in 2010 so I was ready for an upgrade, and what an upgrade. When playing music files it searches 'Gracenote' online and in most cases (if you have tagged your files correctly) come back and show you the album cover on screen and the background picture is of a DJ headshell playing a record (taken from a Technics SL1210 turntable. Having got these turntables it has became a blast playing my music files through this Oppo from my computers shared files on my network). It also plays almost every other file and disc you can think of from SACD and DVD-Audio to .flv and .mp4 files. I love the duel HDMI output as my lounge is square (like most i guess) but my furnature is on two walls. I the old days before flat screens or Home Cinamas you had the TV in a corner but these days they go on flat walls so it is hard to twist your neck to watch if you are sat int the other settee. Bingo! now I can have another panel TV on the other wall so my visitors are not straining their necks to see the screen. The nest touch Oppo made in the packaging was to turn the inner bag that the BD player comes in into a tough high quality shopping bag to save waste (nice touch Oppo, I will advertise for you).
I bought this version as it was Multi-Zone BD as well as Multi-Region DVD. I am a reqular traveller to North America and have many R1 DVDs but on my last trip came home with a zone A Blu-Ray movie which I couldn't play and now I can. You can set the Oppo to automatically accept any region DVD but you do have to change the BD code from A, B, or C which is very easy done so no real problem.

As for the service I paid for the 24 hour delivery and as sure is I am sat here it came before noon the next day. This company seems to supply the higher end of the audio and video market and as I am a quality freak and will not settle for second best I will be shopping again as I know I will not be disapointed by the goods. I recommend this company to anyone wanting to buy quality A/V goods and most of all if you are looking for the best 3D Blu-Ray player BUY OPPO, you wont be dissapointed.

3 September 2013
Unprompted review
Rated 5 out of 5 stars

Efficient

Ordered KEF e305 online and received the following day. Absolutely amazing in terms of delivery speed. Extremely happy with purchase and service.

27 June 2013
Unprompted review

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