My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... See more
Company replied
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My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... See more
Company replied
I have been using this supplier for my contact lens requirements for some time now. Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of... See more
The service from Quality Eyes was great - except that the product itself was terrible. Three pairs of Clariti XR contact lenses costing over £60 total, and each lens tore within a week. I’ve been wear... See more
Company replied
Quality Eyes. excellent people to for all your contact lens , I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes... See more
Quality Eyes is a UK based company. We pride ourselves on being the most trusted online retailer for contact lenses. Our standards are high, so you will always recieve quality products and service. FAST delivery on all UK orders, contact lenses to your door at the click of a button.
340 Hook Road, KT9 1NU, Chessington, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I buy my contact lenses regularly from here and as usual they’re easy to order, reasonable delivery time and great price
I've been using Quality Eyes for a few years now. Service is always prompt and their prices are goo. What's not to like!
5/5 from me :)
Good service, fast delivery and the cheapest lenses I found so far. Thanks :)
Very satisfied with customer service and speedy delivery.
Excellent service from this company. The product Total 1 Multifocal are quite expensive but you get the best price here. No hesitation in recommending
Would highly recommend this company for contact lenses ..
Reminders sent to u printing you to reorder
Prompt and reliable service
Easy to use website, competitive prices, delivered within time given.
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