Best Game Hosting out there. In comparison to others they are really transparent with what hardware you get in your package. 0 Issues for multiple months and instant support no matter the time and day... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Qonzer is a company formed by hosting industry experts and developers who, of their combined decades of profession, noticed negative trends such as overloading servers, bad hardware practice and generally ripping clients off becoming all to common place. Our mission is to stop and defeat these negative trends that we found to only benefit hosting providers whom focus is solely on money and not the quality of service clients are actually getting. In 2021 we started our market research, purchased game servers from over 20 separate providers and spoke to over a 100 game server clients who we found through open marketing. We decided to delve into this major gap (that shouldn't exist) in the market, identifying key problems and solving them with game-changing solutions. With Qonzer, there will be NO MORE, bad performance, costly services, lies about hardware and more specifically the amount of services running on machines. You deserve better and to know exactly what you are getting and this is how we've done it. We operate exclusively on premium hardware like the Ryzen 7950x and the 9950x. We don't engage in selling slots, and we believe in transparency and innovation. Our company ethos is Your Server, Your World. What we mean by that is you paid for the service, and we plan to let you set the limitations on what that hardware can do.
Your Server, Your World
Transparency and Innovation
Contact info
71-75 Shelton Street, Covent Garden,, WC2H 9JQ, London, United Kingdom
- support@qonzer.com
- qonzer.com
Replied to 87% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Qonzer has very excellent support
Qonzer has very excellent support, very friendly and helpful.
Performance is good. The panel is a bit confusing and could use a rework, but it's manageable.

Reply from QONZER
Top Notch Service
I've had problems with previous virtual server hosting companies, majority were just giving the services bought and lack of support. In Qonzer, no matter how annoying I was, they answered professionally and helped me until everything was resolved. All I can say is, don't settle for less. Pick qonzer as your main hosting provider, you won't regret it.

Reply from QONZER
Great Hardware
Everything runs smoothly, response times remain fast, and uptime is consistently reliable. The quality delivered here is far beyond what typical mass-market hosting provides.
Yes, the plans cost more than 2€, but they deliver performance that exceeds mass-hosting solutions by a factor of one hundred. The difference is clear, measurable, and noticeable in daily operation.
There is no comparable offer that matches this level of power for such a fair price. For anyone who needs genuinely strong and dependable hosting, this provider is the only sensible choice in this range.

Reply from QONZER
BEST HOSTING PROVIDER !!
I’ve been using Qonzer Hosting for a while now, and I’m genuinely impressed with the quality of their service. The performance is fast and reliable, with zero downtime so far. What really stands out, though, is their customer support. Whenever I’ve had a question or needed help setting something up, their team responded quickly, professionally, and with real knowledge—no copy-paste answers.
The dashboard is clean and easy to navigate, which made moving my sites over incredibly smooth. Pricing is also very fair for the level of speed, features, and security you get.
Overall, Qonzer Hosting has exceeded my expectations. If you’re looking for a trustworthy, responsive, and high-performance hosting provider, I highly recommend giving them a try.

Reply from QONZER
Unreliable Support System and Poor Transparency
I am disappointed with the support system. During hosting-side issues, ticket submissions are suspended, preventing timely assistance. Outage notifications are infrequent and often delayed, which makes it difficult for users to stay informed. Because resolving problems requires a certain degree of technical expertise, this service may not be suitable for all users.

Reply from QONZER
Support is super great and helpful
Support is super great and helpful. I was hit with DDOS attacks but after I switched they stopped. Great protection, no issues for months

Reply from QONZER
Amazing services
Amazing services, customer support, and prices are decent.

Reply from QONZER
Support staff is AMAZING
Server performance is great, the panel is very easy to use and configure, and they have probably the best, most chill, down to earth support staff I have ever seen -- and I work in IT support. The support tech Echo was incredibly personable and very helpful, and even went beyond the support I asked for and asked about general performance and gave some helpful advice. By far the best support staff I have ever spoken with!

Reply from QONZER
Couldn't ask for more!
Support staff was very helpful with helping transfer save data from another provider. Every question I've had has been answered promptly and expertly!

Reply from QONZER
Almost 1 month of use
Almost 1 month of use, I use VDS in Singapore and everything is fine, VDS performance is great, support team is quite genuine
Still looking for stability and performance, not overselling like many other vendors.
Thank you.

Reply from QONZER
Great Server Host
Cost is good compared to other companies. They're very communicative when server issues arise and will do their best to help resolve. The servers run on pretty good hardware so you won't have to worry much about too many add ons for your server. Other companies just make it difficult where you have to adjust and pay for every bit of hardware upgrade. Overall really good experience.

Reply from QONZER
Very good servers
Very good servers, but it's really the help and support service they offer, which is very fast and effective. Don't hesitate to sign up for this service. It's more expensive than the others, but it's well worth it.
Great Customer Service Staffs
Customer Service is good, quick response and helped resolve a lot of issues.
Top tier support team
One of the best support teams i've seen out there.
I rented a small game server, had some payment issues at the start due to my card provider, nothing to do with Qonzer, yet the support investigated the issue with me when i contacted them and went in depth to find out what happened and explained clerly what happened and how to proceed.
Then I upgraded the server to the next tier, but due to a back end process the upgrade didn't reflec ton the actual server, again i contact the chat support, and within less than 10-15 minutes, the upgrade is reflected.
I ended up requesting a cancellation within 5-7 days, due to the game not meeting my expectations, the cancellation had nothing to do with the server or service. i asked the chat team again what the cancellation process was, and they surprised me with a cancellation within 7 days gets a full refund. and did that immediatly without giving me any hassle at all.
the experience as a whole from the support team was absolutely stellar, I had some hickups with the server upgrade and payment, but both were promptly addressed in a very professional and satisfactory manner.
100/5 stars. fully recommend this hosting service
Amazing Company!
Best game server hosting service that I've experienced. Support staff answers within 10 minutes on the website and super fast and efficient support. Treat them well and they treat you the same. The servers are very reliable and always keep low ping for me.
Stable & Secure Hosting for Garry’s Mod Servers
Garry's Mod is a complex and demanding game. As we serve a large and active community, we’ve been facing intense DDoS attacks recently. For the first time in Turkey, we chose Qonzer for their DDoS protection solutions and server stability. Thanks to their solid infrastructure and responsive support team, we were able to overcome major issues smoothly.
I truly believe our long-term partnership will continue.
Big thanks to the Qonzer team — highly recommended.
Hosting Is Amazing
Hosting Is Amazing! Very Fast Service. Had Very Few Issues and When I Have, They Jump On it Very Quickly. Highly Recommend!
Best Game Hosting out there
Best Game Hosting out there. In comparison to others they are really transparent with what hardware you get in your package. 0 Issues for multiple months and instant support no matter the time and day. I run 3 servers so far, 2 for rust 1 for V rising, V rising was upgraded from diff host, and players noticed huuge diff in server performance no more complaining about random server crashes, lags or memory leak. Totally worth your money!
Amazing support
The website can be a little slow at times and buggy
However they have a extremely fast support team that is extremely nice
NOT bots they do not use AI you can actually meet the support staff in their discord
Genially recommend the hosting website
and if you cant do something in the website you can export all the files and then use that to make whatever changes you couldn't
overall amazing service

Reply from QONZER
Consistent high performance
I used Qonzer to start a game server in Japan. The server TPS consistently stays at 20 at P99 level with around 50 player count and 4200+ in game entity daily average.

Reply from QONZER
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







