Qdrsolicitors Reviews 

QDR solicitors have sent my client a demanding letter asking for unpaid fuel. She sent a letter asking me to act on her behalf as this was my car at the time- and they asked her to send permission to do so- a signed handwritten wet letter emailed in- which is exactly what was done the same day. They then acknowledged that I could speak on her behalf - I have since called in 3 times each time being placed on hold for close to an hour and then still no further- we paid for the fuel and have proof- it is an awful way to do business - they call themselves solicitors but they cannot communicate with anyone pick up emails or show basic customer service

Disgusting....my 91 year old mother has had to have dealings with these 'charlatans' and they have been no help at all....and as for empathy well forget that too....

For invoice of unpaid petrol payment at Sainburys petrol station. Received letter (3 weeks after allegedly being sent out). Now had 2 letters with same issue! Have paid QDR payment and petrol fee (although I believe I only went there to buy snacks but cannot prove this) have asked for photographic/video evidence of myself filling up at pump and they have said they cannot confirm they can do this or where the photo will show me, may just be in the kiosk.
I have been charged a late fee of £15 which I should not have to pay due to myself receiving letter so late after allegedly being sent date of letter headlined at the top.
In a call back from I believe managers team they have said that it was Royal mails fault?! However recognising not my fault have still not lifted the £15 fine!
I have had to put a complaint through to their complaints company and am now waiting for a reply.
During all of this may I add that I am heavily pregnant and due anytime within the next month! I have told them about the extra stress they are causing but they do not acknowledge or apologise.
Now having to escalate to legal ombudsman and SRA to protect myself from this companies error. Very disappointing.

Terrible communication. I had to make a payment to them within a certain time but was unable to over Xmas. Their automated phone system didn’t work. Their online payment system didn’t work and the office was closed so unable to speak to someone.
When I finally got through they’d fined me an extra £15 for late payment. I complained and was held on the line for 45 minutes but they wouldn’t remove the fine even though it was entirely their fault.

Absolutely terrible company, taken out 2 direct debts at 1 time after paying my settlement. Been on hold for over an hour trying to get them to refund it. Call back requests come though over a week after. Clearly take on a bigger caseload than they can manage.

Scum bag company... I guess they're used by BP so what would you expect? Charging 250%+ for sending a letter.

Cashier error at a BP Garage meant that my payment for fuel was not collected, only the cost of groceries I bought in October. When I received a letter from QDR over 6 weeks later instructing me to pay for the fuel plus adminstration fees, I was told over the phone I could not appeal or complain.
I returned to the BP garage in question to pay the outstanding fuel fee only and have instructed QDR this is the only payment I will be making. The fees QDR are instructing me to pay have increased. I will not be paying any money to this company.

I have had a random email from this company asking me to click a link and enter security details. When I called the number on the website it diverted overseas to an agent there. I hung up. I think they must be a scam phishing business.

Received a dodgy looking text message from them regarding a debt which i had no clue about. Rang them to state it was from an unfair parking charge nearly 2 years ago in Exeter which the parking company apparently wants £165 for a paid £2 charge. They then threaten court action which i’m happy to attend to show i paid my parking fee. Absolute scam chasing outfit. Ignore all correpsondance from them!

Second letter from this corrupt lying company!! They are based in South Africa , its a complete con ! ! Want money for alledged drive off from petrol station without paying for petrol from a garage 300 miles away from where I live!! Iam f67king fuming! How dare they harass people! They wanted my personal details which I told them in no uncertain terms to stick up their a=7ses! Conmen Conmen conmen conmen conmen ! Corupt and illegal !

I keep getting harrassed and threatening letters demanding payment. This is over an alleged parking breach of contract and I’ve already made it quite clear I’m happy to go to court so clearly and obviously trying to bully me to pay money before it gets to court as they probably know I will win as I always have done if it goes that far.

Horrible useless outfit that has sent me threatening letters regarding an "unpaid fuel bill" - the bill has been paid over two months ago and they refuse to take payment anyway? WTF? so they want money and I felt happy enough to pay them to reduce stress and they stonewalled!! No online system was working, no way of talking to a more senior member of staff or technical no way of paying them Moines not owed and no way of proving that I have paid the bill way before the first letter from them...this is a harassing, bullying tactic which I for one will stand firm against as this is a a scam outfit

I received, as so many others did, a notice that I had left a Sainsbury's in Wellingborough without paying for the fuel.

I found the QDR staff superficially helpful, but ultimately obstructive, and they denied me access to a photo of the vehicl in question. So I tried contacting Action Fraud (their number was out of use (?), so I logged an online report). I also called my local Police service via 101.

The Police were extremely helpful, and used the ANPR network to confirm that my vehicle had not been recorded by a single ANPR camera on that day. They gave me a crime incident number that I could use to help resolve the matter quickly, and assured me that I could come back to them again if further enquiries were needed. They did seem to prick their ears up when I informed them I was refused a photo, so maybe that made them more suspicious?

I asked if my plate might have been cloned, but of course, as my plate had not been picked up by a single ANPR camera, the Police suggested that it is most likely the result of a mis-reading from a damaged number plate that is likely similar to mine.

I have now provided QDR with the crime number. They are "going back to their client" to see what they want to do. They have made a record of the refusal to provide me with a photo (I'm pretty sure I spoke to the same person as yesterday - they have a distinctive voice).

So, if you are set one of these, do call your local Police service via 101, and ask them to investigate.

As a matter of my safety, I have insisted they continue to contact my via the post. While this will slow matters down, I certainly wouldn't trust them with my email address or any other personal data.

This company sends out threatening letters demanding payment - allegedly on behalf of third parties. They have no proof, do not provide proof when asked, expect you to pay on 7 days without question, but cannot even be bothered to respond in 10 days.
Reported them to regulatory authorities.
They eventually dropped the case when I explained they had no proof of the offence.
BUT NO APOLOGY FOR THE ERROR.
I would never trust this company.

I began receiving vague “confidential correspondence” emails from QDR Solicitors in August 2025, with no explanation. After repeated pressure, they finally disclosed that they were chasing an unpaid parking charge from April 2024 — over 15 months old, and a matter I had never been notified of.

QDR confirmed they obtained my personal data from ZZPS Ltd, who had themselves failed to serve any Parking Charge Notice or follow the required procedures under Schedule 4 of the Protection of Freedoms Act. QDR has not provided any lawful basis for processing my data — no PCN, no hire agreement, no notice, no consent.

I have now issued QDR with a formal 7-day takedown and erasure notice. If they fail to comply, I will be filing formal complaints with both the Information Commissioner’s Office (ICO) and the Solicitors Regulation Authority (SRA).

This firm — rated 1.2 on Trustpilot — appears to operate as the legal arm of ZZPS Ltd, another outfit with a poor public reputation. Their involvement in this speculative and unsubstantiated debt claim raises serious concerns about misuse of legal status, data privacy, and consumer harassment.

Absolutely terrible company. Had to wait for 20 minutes to be constantly told by an inaffective customer service agent that 'she was waiting for her team to assist with my enquiry'. Payment was made for the fuel but the fine still came from these idiots. Should be shut down and if they are Solicitors they should be reported..!

Definitely Fraudulent be careful what you tell them!!!!!1

shocking behaviour untrained staff members senior manager avoiding the calls, this firm of thiefs called me for no reason when i had a payment plan set in place money was up to date, ... well i got a call two weeks after it left my bank demanding why its not been paid. then said oh sorry it has its our fault. i had a drop seizure on the phone for 5 minutes on my bed my nurse had videoed it as its her job regardless i am diabled had 7 tumours cut out my head and uncontrollable epilepsy and they have put my account on hold for 60 days and im left waiting in the dark completely unwell again when i was 9 months seizure free, i asked for a manager to call she was a young kid put on the phone as cannon fodder she only knew how to ask me for more money, not address the extreme distress caused by the call in the first place and just carried on, all this for 800 nearly killed me thats not me joking i have all the call recording and the seizure video . these people owned by solicitors think they are above the law . there venerable people policy and training is beyond shocking standards the communication is shocking but to be honest i dont think they care. but as solicitors they have a guild line and they push it to harass people none of the owners have a part to play they set it up to rob people thinking there above the law , first chance i get im suing them for the stress caused yesterday to my health and my family shocking left me having a violent seizure because of there human error, there a danger to people like me aswell should not be in practice full stop, now im left in the dark not knowing and told up to wait for them to call back.... this will absolutely make my health go down the pan. BULLYS. adam taylor if they have the manners to reply.

I keep getting texts on a private unlisted mobile phone number addressed to "JOHN" saying that "an important letter awaits you from QDR Solicitors Please click ????? to view it"
I wasted my time trying to do as asked and nothing! It didn't work nothing opened.
I phoned QDR and the phone was actually answered quite quickly.
I explained about the texts, that I wasn't John, nobody called John used that phone, I had no idea why QDR were trying to contact me and if they wanted to contact me to do so by post.
I was assured the matter would be closed.
It hasn't been, I am still getting texts addressed to JOHN.
QDR just get your collective arses in gear and stop pestering people on phone numbers you should not have.
Go and buy a stamp if you want to contact me.

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