Qdos Contractor Reviews 153

Harlie was well paced and professional and creative in the options proposed

I had problems setting up a policy online. Received excellent online chat support from Harlie. Also got through on the phone to resolve the issue later on without any wait. Can't fault the service at all.

The account settings on the website are a bit sparce, but I messaged support and connected to a human in less than 30 secs. They were super quick, super friendly, and able to help me with everything I asked!

I spoke with Chloe Smith and she was very polite, professional and helpful.
She made the whole process very simple and easy to do.

Price and Support from staff was excellent

I've been a loyal QDOS customer for many years, thanks to the outstanding service provided by the team. A special shoutout to Rebecca Hull for ensuring my renewal process went seamlessly today. Thanks again, and wishing you all a fantastic day!"

Responsive and knowledgeable agent using the chat service. Very helpful in guiding me through the options. Easy process to select service and complete transaction

Great company, fair prices, and easy work with!!

Very helpful staff. A pleasure to work with. Thank you so much.

Harlie via the online chat - was knowledgeable and efficient in providing the advice required then actioning the required changes to our cover.

Always quick and efficient dealing with Qdos! I've been with them for a number of years now and they have been excellent. Rebecca Hull recently assisted me with a change to my policy details and was very knowledgable and guided me through the changes that were needed.

I've used QDOS for various insurance policies to cover my contract business over the years. I've always found them really helpful and professional. I've recently closed my company after many years, so had to discuss ongoing cover for possible future HMRC investigations. Danielle went through all the implications of cancelling each policy and I found her knowledge of these things very reassuring. I'd definitely have no hesitation in recommending QDOS for contractor insurance.

Rebecca Hull @ Qdos has been fantastic since day 1. Always quick to email back with an answer to my questions and queries. Would 100% recommend using Qdos for your insurance needs for this reason alone.

Great Help from Harlie regarding my policy, helped me out with all queries and managed to save me some money in the process!

Very helpful, happy to answer any questions. Also, very fast responses and hassle free experience.

I had a specific question to ask the insurer regarding the cover as requested by one of the companies I would be providing my services to.

I got to speak to an actual person - Harlie - who was able to answer my question and email the contract wording to me directly that covered the specific point. I was then able to send this directly to the customer.

QDOS have provide me insurance for past 5+ years and always been helpful with questions and clarification. Only once have I had to use them and that was a group communication not a claim. Efficient service always for renewals and this year was the same from Harlie McKeown.

Always on spot! Very supportive and proactive team.

Harlie was great. I needed some urgent paperwork done and she went the extra mile after the automated system failed to send the emails. Manually downloaded the paperwork and everything is now sorted. Thanks for your patience.

Danielle Chester made the process of my insurance renewal an easy one.

She was able to answer all my questions and condense down everything I needed to be informed of before committing to my renewal.

She was warm and friendly to match.

A good customer experience overall!