Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Quality Compliance Systems Limited
Written by the company
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Contact info
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, United Kingdom
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk

Save up to £1500
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Complete Package.
The whole experience is brilliant.
The one that stand out for me was the packaging of the training contents (detailed and delivered in a very stimulative structure).
I felt very confident to go back to work with all the skills and knowledge acquired after my training.
Also the customers support staff were excellent in resolving any of my queries on time.
Thank you so much for the wonderful job you are all doing.
Great help and support
Great help and support from a friendly expert at QCS - thank you very much
Very helpful and prompt
Really pleased with the support I received today. Chloe talked on the telephone with me at length to identify the issues we were experiencing. She was very prompt with her response and solution. Very staffed with the service.
This is a very useful system for care…
This is a very useful system for care providers both small and large .I think to get the best out of it , there should be more training available on how to use the policies and work can be reduced in maintaining these policies. Greater use of technology and notifications. I myself use it but not enough and I feel lost sometimes.
I love the platform and the way the…
I love the platform and the way the staff team are spot on in responding to our queries.
This company is a scam
This company is a scam. They charge an arm and leg for nothing. If you no longer require their services, they demand you pay for the remaining months that are not covered. If not they pass you unto a debt collection agency and charge double the amount. They do not listen to you even if you try to reach an agreement. Tell me how a £1,000 debt turns into £3800. I will never recommend their services to anyone.

Reply from Quality Compliance Systems Limited
Great experience
The gentleman was able to help me with my enquiry and explained everything very well.
Customer Service
What can I say my whole experience so far with QCS has been absolutely amazing! The support, help and advise from Customer Service has been outstanding. Thank you
Prompt response to my question.
Christopher was really helpful
Christopher was really helpful and friendly - solved my issue really quickly.
The telephone was answered within…
The telephone was answered within reasonable time.
The staff was extremally good, kind and helpful.
My concerns was dealt with immediately and link was sent over which enable our problems to be rectified.
Helpful and professional
I have spoken to Chris a few times now and he is always helpful and professional.
Help Desk
We use the QCS' for our policies. The system itself is very useful, especially with ongoing updates to legislation. Once you get an answer from the initial help request, the team is really quick at responding. They are extremely helpful and treat all requests with respect. I have recently had the pleasure of speaking with Christopher and Becky who have both been brilliant at helping me with my query. The only thing I would love to see going forward from QCS would be a live chat to get answers on the spot for smaller, less important queries and help that their help center doesn't have the answer to.
great information and needed.
Support call;
Support call;
Excellent service, issue was resolved swiftly and efficiently.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.